KLM not happy with Thai staff on Norwegian Air aircraft

When I was still working as a flight attendant at Lufthansa, there was a great fear that this company would take the same path. Substantial savings were and are now being made on personnel costs through the use of local personnel. In addition to Thais, Lufthansa also employs Chinese, Koreans, Indians and Japanese.
The biggest reason is of course that more money comes in this way.
The first four save on personnel costs. They are low wage countries and the staff are paid according to the standards of their home country.
For the Japanese it was traditionally the other way around. Japan has always been an expensive country and a Japanese colleague was paid more than a Western colleague, simply because of the costs in the home country. The reason, however, was because we always had a lot of Japanese guests, who had special wishes. This is a little less, but still true. However, the Japanese colleagues no longer live in Japan, since a number of years they have had to live near Frankfurt and receive German salaries.
There are between two and three regional colleagues per flight. No more. The number may be higher on an A380, but it won't be more than one person.
Workshops have not been lost. No one was fired as a result. On the contrary. Our company expanded, bought more planes and needed more staff.
I have always enjoyed working with my foreign colleagues. I much preferred this to a purely “German” crew (a “German” crew also often consisted of different nationalities: I have already experienced flights on which there was only one German!

It will be wrong if the entire crew is employed by foreign hired personnel. This will not easily happen with a KLM, Air France or Lufthansa. The standards are too high for that. The training is internal. The safety training is also internal. You could hire staff, but they must be well trained. Fortunately, the law ensures that this is not allowed.

Does anyone still fly with Air France/KLM or with Lufthansa? We flew to Singapore with LH 5 years ago and then we vowed never to do that again. The reasons have already been mentioned above, namely customer friendliness and space, and that also applies to all Western mines. We are simply 'over the top' in the West and that will only get worse. More and more expensive less and less value for money!

Wouldn't it just be due to the service that klm loses out to thai and chinese staff? And what has happened to it already enough, just went to new castle for a weekend, nothing but phillippine staff on board and former eastern bloc. And what about clothes! And so on, just give me china airlines or eva.

Why KLM is complaining about this here at the EU is a mystery to me. Let them do something with the reactions the customers give to their review.
We flew with KLM for the last time 2 years ago. Tickets were ± € 1000 pp. Received an email from KLM to assess the outward and return flight. Have given my comments on the flight. KLM's response was: ASSESSMENT REFUSED. No further response received from KLM.
As a Dutchman, I am ashamed that our “national pride” treats their (foreign) customers in this way.
On our return flight 50 Dutch people and for the rest foreigners (people from England, Norway, Sweden and Denmark)
What Samee and Aad write was also addressed in my review. Waitresses in the service also want such a generous salary.
Little service and high costs for transport. They always look at someone else and never at their own organization. There is still a lot to improve at KLM.

Often flown with KLM to Asia, China, Korea, Japan, Malaysia,
With 2 or 3 flight attendants from the country we flew to,
These ladies are fantastic, what a correct service, and then the senior purser,
What a disinterested purser, no this is not an advertisement for KLM,
Often reported through a review, the committee handling this I think throw the
Reviews with negative points,in the shredder,,
Now fly with Asian airline just fine,
Fri Gr han

As in many other sectors, there are discussions about foreign employees in the Netherlands. So I think KLM can discuss that. Yesterday, according to aviation news.nl, there was a parliamentary debate about KLM. Questions like; Can the government stop Emirates at Schiphol and take over Etihad and Delta KLM/Air France were answered by the Secretary of State. The importance of many Dutch jobs is something that politicians take into account in their decisions. Personally, I would like it if KLM managed to win back our Dutch people through quality, service and a top image at a decent price. We Dutch people fly with foreign companies and the non-Dutch people are back on a KLM flight because it is cheaper. There are also many positive reactions to KLM's product on flight experience sites.