Bank account in Belgium closed by Argenta

By Submitted Message
Posted in Reader question
Tags: , ,
April 4, 2022

Dear readers,

Are there still people whose bank account in Belgium has been closed by Argenta? I previously saw a post where other banks also closed the account with Belgians and Dutch people.

I am now without a bank in Belgium.

Regards,

Fieke

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14 responses to “Bank account in Belgium closed by Argenta”

  1. Jos says up

    Dear Fieke,

    This has been discussed here a number of times. You are not alone with this problem.

  2. Guy says up

    Numerous banks, certainly including ING, do the same. If you are no longer an official resident (registered in a population register in Belgium), they will stop the banking relationship.

    That is also totally legal - read the conditions that are signed when opening an account.

    There is therefore no other option than either to have your funds (pension, etc.) transferred to your Thai bank accounts or, if you receive money from other sources, to return to Belgium and open an official address there and then open a Belgian bank account again .

    It is what it is and there's not much you can do about it.

    Good luck
    grtn
    Guy

    • Josi says up

      Hello Guys,

      Yesterday I read on a forum that someone wants to open an account with fortis bank he is an expat and resident in Thailand it's no problem they said, so what does it have to do with the home address, while another person's account is closed lives also in Thailand, without boo or ba,
      I also know a person who is a resident of Thailand, had an account with Argenta, too, transferred everything to his other bank in Belgium, stopped 3 months later, tried to get an account with another Belgian bank, is not going to have to offer it personally, get it done hey, in this corona period, and where should you stay if you no longer have a family connection,
      The banks all that take advantage of you, same I know a person who also lives in Thailand, got a letter that his account will be closed with fortis No reason, but a few weeks ago his account was sampled and he had to leave the bank report what the credits he transferred were for, he regularly transferred money via wise to his thai account, this had never been asked before, according to him they thought it was a bit suspicious, he then contacted fortis, and in response did he get that they can do that just like that, if you transfer money, you will be asked for a statement and you will receive it from wise, so what is suspicious about that, being a customer for years and then just being turned away
      Groet

  3. Steve says up

    According to the new rules, you must have your address in Belgium in order to have an account there. Several banks are already doing this. You can also no longer transfer money from Argenta outside Europe.
    My Thai account at Krungsi has been blocked because I have not done any actions for over a year. This of course due to Covid. I couldn't travel to Thailand.
    You must also provide an address in Thailand to open an account. May be a hotel confirmation in some cases.

  4. Lung addie says up

    Dear Fieke,
    Argenta already discontinued cooperation with customers not living in Europe 2 years ago. This subject was discussed extensively here at the time, so it is nothing new at all. To date, it is the only BELGIAN bank to have taken this action. Opening an account in Belgium, you need an address for that, not (yet) to keep a Belgian account. Last week someone reported here on TB that his Fortis account was closed, just like his brother's. Only from his own post-post reaction was it not difficult to understand why.

  5. john says up

    Written before OPEN AN ACCOUNT WITH WISE (in Brussels, of all places). Have your money deposited into your account there and make an amount to Thailand when it suits you with a good rate and little loss of commission)

  6. Omer says up

    I am an ING customer and I once contacted my personal banker.
    He told me that it is perfectly possible to have an ING account with them and with a
    domicile in Thailand. I was even able to keep my visa card.
    I don't see why it would work for me and not for others.
    Or there must be underlying factors that are not mentioned by the people here
    so that cooperation with ING or another bank is stopped.

  7. Omer says up

    I once had contact with my personal banker at ING.
    He told me that I can keep my account here if I have a domicile in Thailand and have been deregistered in Belgium.
    I was even able to keep my Visa card.
    It must be a green bill and not an internet bill.
    I don't understand why it would work for me and other people wouldn't.
    Or there must be other underlying factors that are not mentioned by the people and that is why ING or other banks stop the cooperation.

    • Jacques says up

      I have been living in Thailand for 8 years and deregistered from the Netherlands and my address in Thailand has been known to the ING bank for all those years. Have sent various bank cards etc., and never had any problems. So it doesn't apply to everyone.

  8. Walter says up

    Dear Fieke,
    This item has already been submitted a few times. And yes, my Argenta accounts were all closed in September 2021.
    Why is Argenta (and other banks) doing this? Simple, new European legislation has been in force since July 2021, which states that EVERY bank transfer outside Sepa countries must be reported in the context of anti-money laundering legislation. And yes (unbelievable but true) a paid pension also falls under this (understand who can) if your domicile is not in Belgium. So every European bank (including Wise) is obliged to follow this European legislation (domicile in Belgium and report every transaction outside Sepa). That is why many banks stop serving customers who are domiciled abroad. Other banks continue to make no changes to their services (for the time being) (they try to comply with the legislation through their internal suspense accounts if their bank has international offices).
    This problem has been reported to the Ombudsman of the Banking Association (by the Belgian ambassador, among others) but a solution in the short term is vain hope.
    Solutions are having your pension paid directly into Thai accounts, temporarily opening another account at another bank (such as Wise), working through family/friends' accounts in Belgium, etc.
    It is an absurd legislation and hopefully there will be a solution/change in the law so that you can freely choose which bank you want to use anywhere in the world.

  9. Omer says up

    Dear Walter
    I once contacted Argenta in Belgium.
    I was told that an account can be maintained even if you no longer have a domicile in Belgium. With regard to the legislation on European credit transfers outside SEPA, it is indeed correct with regard to money laundering and terrorism.
    But I was told if everything goes normally and especially if it is a pension that is paid into that account, you don't have to worry about closing the account.
    It is only about underlying factors if something does not go according to the rules that the cooperation is stopped.
    I'm at ING myself was no problem, after contacting Argenta no problem.
    Other things will play a role that are not mentioned here if you suddenly cancel the bills.
    I have now been in contact with two banks in Belgium and have received the same answer.
    Best regards.

    • Jos says up

      Yes Omer, everything is told here on this blog, at the end of the ride you sometimes don't know what to believe anymore.

      I have seen the letter that Argenta has sent to its customers and it does state that they no longer want customers who have their domicile in Thailand. They rely on their general regulations, which say that they can terminate the customer relationship at any time.

      If they have convinced you that you can safely keep your account, you could well return from a bald journey. The regional offices do not have a say in this, the initiative for closing comes from the head office and you cannot get a pin in between.

      So I would not dare to say that there is no problem with Argenta. There have been dozens of cases of closures, it was so bad that our embassy in Bangkok responded to it. Unfortunately, we have not heard anything more about the latter. You're not going to tell me that all those customers were simply closed off because there were what you call underlying factors.

      • Walter says up

        Dear Omer,
        I hope it works out for you with Argenta, but what Jos says is correct (at least last year or they should have changed their vision in the meantime. I have been in contact with my local argenta office and they have confirmed the unilateral cancellation of your bank accounts as your domicile is in thailand, for example. Sooner or later you will have to present yourself physically with your Belgian IK for validation and there is no way to get in between. Once people know that your domicile is outside sepa, you have 2 months to empty your bank accounts. If you don't do this, Argenta will unilaterally block all your funds with all the consequences for you to unblock them. That is why I had agreed with my office to cancel my accounts myself on a certain date so that I have enough had time to arrange everything. Had no problems with this, but the fact is you are no longer welcome with domicile outside sepa.
        mvg

  10. Omer says up

    Dear Josh
    There is indeed a lot being said in this blog.
    Can you email me the letter from Argenta stating that they no longer want customers with domicile in Thailand or a link with referral.
    The underlying factors I had about were not my words but from the bank.
    I'm not billing anyone.
    I'm just commenting on this topic in the blog.
    Best regards.


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