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Home » News from Thailand » Dutch embassy » Dutch embassy Bangkok: visa appointment service costs up
Dutch embassy Bangkok: visa appointment service costs up
The Dutch embassy in Bangkok has announced that as of October 1, 2013, the service costs for making a visa appointment will change. They will then amount to 480 baht (approximately 12 euros).
Since August 2011, VFS Global manages the embassy appointment calendar. Since this period, VFS Global has made efforts to optimize its operational activities in order to accommodate any increases in service costs. However, the recent price increases exceed the limit of the possibilities in this.
In addition to making an appointment and after assessment of the application, the service costs include sending the applicant's passport by registered mail.
The cost for a Schengen visa is still no more than 60 euros or the equivalent in Thai baht, which is currently 2.400 baht (subject to exchange rate changes).
The current fee is 275 baht, then an increase to 480 baht can be called quite substantial, an increase of (480 -275)/275 * 100 = 74,54%!
Fortunately, we no longer need VKV, you will not notice much of VFS's service: make an appointment online and that's it. Two years ago there was hardly any Thai language support (no Schengen form in Thai and no translation for registration and making an appointment). My girlfriend found it very difficult at the time, I had to guide her through the process by means of print screens and then it still went wrong, the wrong time was discussed. Called immediately but the time could no longer be adjusted.. so service? Fortunately, the embassy has now gotten VFS to the point that the Thai-language support is much better. She never responded to direct emails from me to VFS, so when the embassy threw up a ball it was possible.
If you live in or near Krunthep, you can just as easily visit the embassy to collect the visa sticker. I didn't know the postage costs were included in the 275 (480) baht fee…
Personally, I think the whole appointment system in itself is a shame, but the direct appointment system via the embassy itself didn't work either: the calendar was fully booked by desks and/or people didn't show up. That's nothing either. The best thing would of course be a direct appointment via the embassy with, for example, a deposit system that is then deducted from the visa costs. Pay 10 euros in advance and you will lose that if you don't show up without canceling or are settled with the VKV costs of 60 euros. This feels fairer in my opinion. However, that will have been thought about, but in our experience, the "service" of VFS is emotionally worth no more than 100-120 baht (what the real costs and profit surcharge are for VFS is of course another point).
The processing by and the services provided by the embassy itself are also excellent. But VFS? They really don't get a compliment from us.
And this thunder is exactly what I, and with me many others, was afraid of.
If you have government services, which is applying for and processing a visa, then outsourcing something as simple as making an appointment is, of course, tying the bacon on the cat.
Any service, no matter how small, that is outsourced by a government to a private company is subject to insane price increases.
You know that, I know that, but the officials don't want to know, or can't understand it.
If I do, the same firm works for other embassies as well.
I actually haven't heard a good comment about that company yet.
They are, how shall I say, very good…..at raking in money and preforming it so beautifully to officials.
I think Rob's idea is capital!
Would be a great solution to ban that money raking.
But, Rob, forget it, that will never happen.
The first time that a civil servant or a politician admits that he is wrong or wrong is something we will never see again.
I have followed this development from the beginning, more and more embassies are switching to this system with the result that more and more people are not applying for a visa. I myself am well traveled but to be honest I avoid countries handled by offices like the plague. I'll go somewhere else. A visa on arrival is and remains the easiest. A test on the internet, with an advice. Then just fly. That will remain a dream. That's why no more India and China for me! Way too difficult with the visas!