After ABN AMRO and Rabo, ING will also change the settings for the debit card. As of April 21, 2013, most customers' debit cards will be disabled by default for use outside Europe.
ING writes on its website that it is becoming increasingly common for criminals to withdraw money with stolen payment card details. This mainly happens in countries outside Europe. That is why ING has put most passes on 'Europe'. You can then only pay with the card and withdraw money in Europe. This reduces the risk of abuse.
Pay and withdraw money outside Europe
You can see in My ING (internet banking) where you can use the Debit Card with your Payment account. This also applies to any additional debit card or cards associated with your account. Is the card on your Payment account set to 'Europe' and are you going on a trip outside Europe? Then you can set your card to 'World' in My ING for this period in advance. During this period you can pay and withdraw money worldwide with your Debit Card.
After your trip, your pass will automatically be set to 'Europe' again. Don't have My ING? You can also have it adjusted at an ING branch or via Customer Service: 0900 0933 (10 cents per minute). Is the account holder younger than 18? As a parent or legal representative, you can also change this Debit Card in My ING.
Adjusting ING card use abroad: this is how it works
- Log in to My ING
- Click on 'Change' next to the Payment account for which you want to change the card use abroad
- Fill in the details on the screen and click 'Change' again
- Your request will be processed within 24 hours (or 24 hours before departure if you opt for a temporary change)
- You can see the status (first 'Applied' and then 'Pending') of your application under 'Pass abroad'
Since I asked you if you were interested in writing a piece about this, I wonder why you suddenly write a piece yourself(?)
However, you are not complete in your message because….Ing writes:
“ING Netherlands Hi Marinus, I have more information for you: ING is constantly tightening the measures against fraud. Safety for our customers is of the utmost importance to us. As of today (March 26), customers can choose whether they want to use their Debit Card only within Europe or also (temporarily) outside Europe. This change will be implemented from 21 April and customers whose Debit Card is set to Europe will no longer be able to withdraw money outside Europe and pay with the Debit Card.”
I wrote them back:
You are crooked”As of today (March 26), customers can choose whether they only want to use their Debit Card within Europe or also (temporarily) outside Europe.”……. I live permanently, so permanently, permanently in Thailand, I do not want to use my card temporarily outside Europe but permanently ... to help you what that word means, see the link http://www.encyclo.nl/concept/permanent : Constant, permanent, fixed, ever-going. continuous, uninterrupted, permanent. So I have been living here for 7 years and it is not possible for me to go on holiday to the Netherlands in the coming years, so you now have a major problem with your policy!!!!!
In particular that sentence “Safety for our customers is the most important thing for us.” of course this means “we have no desire to pay for the costs incurred by our skimmed customers”. That is of course understandable. They would solve the skimming problems with very simple advice by advising people to use their debit card within a bank. That's safe. That requires some planning, but hey, in the past we could only access our money when the banks were open, and the opening hours of banks are a lot longer than in the Netherlands. It's just a suggestion ING..
It's a bit stupid (poor service) not to set debit cards as standard in the world (or a region, such as South East Asia) if the user has used the card there one or more times in the past few years. This is how Rabobank and ABN have done it. If you travel outside Europe every year or even (semi) permanently, you should not be bothered by having to change your settings yourself. I'm just glad I'm not with ING.
The SNS Bank will also participate
From the website:
For SNS Bank customers:
Pins outside Europe
Outside Europe, you can use a debit card at an ATM or payment terminal with the same logo as on your SNS Wereldpas.
From Tuesday, April 2, 2013, debit card payments outside Europe will be turned off by default for SNS Wereldpas. Are you traveling outside Europe on or after 2 April? Then call +31 26 -400 10 55 and we will reactivate pins outside Europe for you.
http://www.snsbank.nl/particulier/betalen/wereldpas/zo-werkt-sns-wereldpas.html
Last year my Bangkok Bank was skimmed and that cost me more than 1300 euros. Advice Bangkok Bank to have a police report drawn up. I could have saved myself that trouble because the bank in question did not want to reimburse anything even after the official report had been handed over. So don't grumble at Dutch banks that have rightly introduced this measure as a precaution. So Mr M. Mali if you live permanently in Thailand, just take a Thai bank next to your ING account and then transfer money regularly and don't grumble against ING who is completely justified in acting this way. As a Dutch taxpayer, I have little incentive to pay even more to keep banks afloat.
Do you still pay tax in the Netherlands yourself?
Firstly, Mr. Joseph, it is none of your business whether or not I pay taxes in the Netherlands and it is therefore an immodest question…..
Second, this is off topic and it would be nice if you stick to the topic.
So I have sent an email to ING (DC) and urge the others to do so and, if necessary, to write to the management (Hans Hagenaars)
address:
Reply number 230
1000 XA AMSTERDAM
of
Head office ING Bank NV:
amsterdamse poort
Bijlmerplein 888
1102MG Amsterdam
The Netherlands
So I sent this email….
What a stupid decision this is!!!!
Do you know that thousands of Dutch people live permanently in Asia!!!
Do you know what the word permanently means?????
So if you deactivate my card and those of the other thousands for Asia as of April 21, then my question is: "How do I have to pin?"
How are those thousands supposed to pin?
You will understand that this will lose you a lot of customers first…
Second, I will have this put in all the newspapers.
Secondly, we will raise this with the government and publicize it.
Thirdly, this will be discussed extensively on blogs about Asia, which is good for hundreds of thousands of visitors…..
I urge you for your own image of the banking world, reverse this measure and come up with another way to solve YOUR bank card problem.
Yours faithfully
M. Mali
Moderator: reply to the post and not to each other.
Another recent solution(?) from ING:
Ing has a solution
This is on the Ing site of Faceboek, to which I have replied….
AT:
Hi, a small addition: in My ING you can already indicate that you want to permanently set your Debit Card to 'World'. There are 2 options at World: Always or you can indicate a specific period (this is a maximum of 1 year). Always is permanent until you move this back to Europe. Sorry for the earlier incomplete answer! ^Intan
Marine Mali:
So I have to check my ING at a certain time every year to see if my card is still on for abroad? How is it possible that even though my card was on that I could no longer pin? Please note I have been living here in Thailand for 7 years and have never had any problems… Less than a week ago you advised me to try to use the ATM a few times in a row… (3 x… 5x … 10 times?)… The people behind me will like that. Don't you think so? You already know me that I have counterattacked this nonsensical policy…..because it is not our problem but your inefficient policy in this… I therefore hope that readers of this site will protest en masse and this to the press and going to bring the government before… Oh yes, then I also read in the newspaper that the management wants more money!!!!! for what? For their inefficiently thought-out policy? You leave thousands of Dutch people living in Asia in the cold (here in the heat), because your latest solution is not really a solution either, because many older people have no knowledge of computers or the internet at all… Yes, a really good solution !!!
Hooray Hooray Hooray, long live the (no not the Queen, soon King), but the ING!!!!!
A miracle a miracle!!!
I just wanted to test if I could pin now!!!
And and?
Yes, although I only pinned 5000 baht, at the same Aeon bank in the Village Market complex that also houses Tesco and Home Pro….
Strange though…..
I wonder if I can withdraw 20.000 baht next time….
So I think it is wise to always check on the internet whether your card is on the world or on Europe before you start using your debit card…
Still interested in recording the Emercy Cash?
Then here's the recent story.....
Now about the fact that I couldn't pin and therefore wanted an Emercy Cash
In desperation that I couldn't pin, I decided to call ING 2 days ago, after I had already called them for 1 hour…..
This time about the Emercy Cash…….
“Yes you can do that..”
Me happy
“You can do this and collect the money from Western Union Bank”
“Where is the one in Hua HIn?”
“Let's have a look, look, look”, after which we were already fifteen minutes further…
“Oh 60 km from Hua Hin”
“At 60 km from Hua Hin, so I have to drive 120 km to get my money?”
"I'll take a closer look…"
I just threw up the line…..
But take a look for yourself on the site of Western Union bank Thailand.http://www.westernunion.co.th/en/)
If you specify the province where you are staying, you then have the choice to look up the place where you live (of course fairly large places such as Hua Hin, where dozens of banks are located)
So I did that by clicking on Pranchuabkirikhan…..
I was very surprised to see that Western Union Bank has branches all over Hua Hin…..
I sent them a message via their Facebook site (which they quickly deleted), telling them of their stupid insight into this matter... and that it was indeed possible to receive it in Hua Hin at one of the agencies……
'-At 01.00 o'clock......
In the meantime everyone had read everything and also my announcement that I would send everything to the newspapers, which I had indeed done….
I'm scared to death that someone called me in the night while Maem and I were sleeping (yes we do that too because it's not just sex, because we're normal people)
So I thought there was something wrong with Maem's mother or family
“Yes Hello, yawn….”
“You are speaking with the ING bank” grgrgrrrgrrrgr
“Oh are you sleeping?, Oh sorry we are calling you now”
“Yes, the difference in winter time is 6 hours, don't you know that?”
“Oh sorry, but I want some more information from you before we transfer the money.. Your name?”
“Marinus Mali…”
"What did you say?"
"Should I spell it with my half-drunken sleepyhead?"
So I just did…
"Is Marinus, with an e or a u?"
"with a you"
“Oh I can already see that it is better not to ask the other questions, so you will be called by one of the employees during the day tomorrow..”
So yesterday I was called while I was in the garage and again got the above answers and explained to this man again that it should be possible to receive the money in Hua Hin at one of the agencies…..
After a long search he said: “Oh I see there is also a post office in Hua Hin, where the Western Union bank can transfer the money, or maybe at some major bank, as you have already indicated”
I received a code that I had to enter at the post office or bank….
“But if it doesn't work, can you call me back in 5 hours?”
“No we can't do that”
“But you are also calling me now, so can you call me again, showing customer friendliness?”
“No, we can't do that, because... WE ALREADY HAVE MORE CUSTOMERS WITH THE SAME PROBLEM!!!” Before Mr. Ernestal from SOS International Netherlands…..
"You know if it doesn't work out I'll publish everything with your name on it?"
“No we can't do that”
I just disconnected.
1 1/2 hours later my car was ready so I drove with Maem like a greyhound to the post office in Hua Hin, to have my car parked close to Centara hotel.
Having walked from there to the post office, we saw a large yellow / black sticker from the Western Union bank at an office where you could withdraw money….
So we then went and the lady confirmed that we could also receive money here.
I entered the code on their form and they made a copy of my passport…
I had ordered to transfer 900 Euro….
In 10 minutes everything was arranged and I received my baht without having to pay any costs…
So if you don't know the way, it costs a lot of headache and stress, but most of the problems lie with the inefficient ING Bank
Dear Marines.
Don't laugh too early, you may see the costs on your account in 3 days.
Anyway, I've been having a lot of trouble with ING lately.
I can not withdraw money with my credit card at the counter .
Now I have to pay a bill in NL and want to transfer money to my checking account via my credit card in NL. to pay a bill.
Because I don't remember the postal code of my last address after 10 years I can't transfer money.
Apart from that, I was also unable to pin for a few days, so many phone calls were made.
It is striking that you get very nice, but also to the point of rude, employees on the phone.
Sometimes I think that just like a Thai I had better buy gold .
@m, mali,
Bizarre that the ING employee does not know that the Western Union offices are almost as numerous as 7 Elevens. They are not only housed in banks, but also often in supermarkets, department stores, etc. The answer that you have to drive 60 km to the nearest WU already indicates that those people have no idea what they are talking about. They just talk to get rid of you.
November 2012 they probably practiced on me. Overnight both my debit and credit card were 'disabled'. No ING person to help you. Service? Didn't think so! Just bring cash with you. The less couch the better!
”So Mr M.Mali if you live permanently in Thailand, just take a Thai bank next to your ING account and then transfer money regularly and don't grumble at ING who is completely justified in acting this way. As a Dutch taxpayer, I have little incentive to pay even more to keep banks afloat.”
was the sensible advice of Mr. Boy.
That also saves 150 baht per debit card transaction, but I understand from Mr. Mali that he likes to fight windmills (ING).
And likes to argue with everyone 🙂
I get the impression that Mr MM has not yet looked at the ING site for the possibility of setting your account to “world” or leaving it there if it has already been set up.
You can do that for a certain period, so temporarily, for example during a holiday, after which the pass goes back to "Europe", but you can also do that permanent doen.So his reaction under the news item may have been written a bit emotionally, but it is not entirely correct.
Link: https://bankieren.mijn.ing.nl/particulier/ik-en-ing/mijn-producten/index
Mr. Leendert, if you had read all the comments, from Joseph Jongen, among others, then the service of Thai banks is not great if you are skimmed, which shows that Mr. Joseph could whistle at his 1300 Euro..
So a lot of money in a Thai bank? Good idea?
So the only way to protect yourself against skimming is to withdraw cash in the bank or within large super markets, where security personnel walk around and people simply close everything in the evening and open it again in the morning, as they do at the Villages Market in Hua Hin, which is a huge complex.
Also, Mr. Leendert, I don't like to argue with everyone, (because why would you do that if you live happily here in Thailand? It only costs energy and annoyance. That's why we are not here in Thailand, is it?) but Mr. Leendert I will let myself never, ever, under hoeing or cornered by any person, company or local government official.
By allowing this to be brushed aside, problems arise such as at ING, which are then accepted for hot cakes and they simply continue to haggle with you…..
By approaching this discussion and approach on this site, but also on other forums and on facebook and many newspapers, this is slowly coming to the attention of everyone…
Indeed, I remain like a buck on the oat box and or pit bull who has sunk his teeth into this matter, following the messages and results.
(would be good if everyone did or you must like the fact that they can play anything with you)
Lord Mali,
I have had an account with Bangkok Bank for over 25 years. Never had a problem. Pinning is free in your own region and costs 20 baht outside the region. You have to make sure that the ATM has not been tampered with. The banks in the Netherlands are still compensating for the damage, but will stop doing so in the future.
I occasionally transfer 2000 to 3000 euros from ING to the Bangkok Bank. Costs
amount to about 500 baht. Until a few years ago, debit cards in Thailand from a foreign account (ING for example) were free Since the introduction of the 150 baht
costs per transaction, I have resolutely stopped it. I advise you to do the same 🙂
And don't get too worked up. Bad for the heart 🙂
Dear Ing,
I have the solution for skimming, which makes transferring money from a Dutch ING account to a Thai bank account free of charge. We rarely or never have to use a debit card. Probably not a good idea according to ING. Better to leave people standing in the scorching sun without money and with a lot of annoyance. We don't pay enough yet to be able to withdraw our own money. I sent this letter to ING, but as usual, no answer.
Guttegut, what a problem, dear people. My solution: two bank accounts. I have an ING and an ABN Amro account. Because I come from the Postbank, I have a Postbank card and that works perfectly. If I ever cannot withdraw money, I transfer my ING balance to my ABN Amro account. There is no pass. Idea: Marinus Mali? You should never bet on one horse. Another blog reader previously wrote to have opened a second account with the ASN.
Guttegut mister van der Lugt. You are not the youngest anymore, I have seen.
But the Postbank has not existed for a long time 🙂 It has been called ING for quite a long time and Mr. Mali fights with them.
The ASN…..does it still exist? Wasn't that part of SNS?
First lost my money in Iceland. Then at Dirk Scheringa, Fortis and SNS.
Finally fled to Thailand (via Cyprus) and can no longer withdraw money from ING.
It's something to me, that financial world 🙂
Dear Dick van der Lugt, tell me how you can open a Dutch account from Thailand?
As you know, I have been living in Thailand for 7 years (if you had read the previous posts carefully).
So to travel to the cold frog country now to open a 2nd bank account and then back again soon, seems to me to be an expensive joke, don't you think?
After having had to fight for a year and a half since 2009 to solve all these kinds of problems mentioned here, while complaints to the highest level at ING were answered that their guilt had not been sufficiently proven, I also work with ING and ABN Amro, just like Dick.
That, together with an account in Thailand, prevents you from ever really getting into trouble.
An additional problem if you live permanently in Thailand is that you can only open a bank account in the Netherlands if you are there yourself.
The big advantage of ABN Amro is that you can always access your money via the internet with your "calculator". At ING I experienced that my wife and I no longer had access to anything through no fault of our own, no ATM and no Internet, while everything was blocked through no fault of our own, internet and PIN cards. With all your money at ING you no longer exist as a customer and you HAVE to go back to the Netherlands to solve that.
I just put everything on Europe at ING. What I wonder, however, is whether you can still transfer money to Thailand with a debit card in Europe. Nothing is said about the latter.
At ABN Amro I had to leave an account on world because with the debit card on world no money can be transferred outside the EU for that account. I think ING is not clear about that.
sorry here I stated that with the debit card on the world no money can be transferred outside the EU either. What I meant is with the debit card on Europe etc.
@Dick, you're downplaying things a bit here. There are thousands of ING account holders who go to Thailand for a holiday and have no idea what is going on and are therefore faced with problems. There are solutions, but they are only available if you are already aware of ING's sub-bar policy before departure.
I don't understand why it is so difficult to do. Yesterday I received the message that the ING card will be on Europe on April 21. Now I have been living in Thailand for years and I pin here. Never had a problem except for last week. Not being able to pin for a day.
I checked the status of my card and it said "world". And it stays on "world". Even after April 21. Because I've only pinned in Thailand in recent years. In principle, ING does the same as ABN-Amro and Rabobank have already done.
If you live outside Europe and use the card there to pin, nothing will change in principle. If you live in the Netherlands or Europe for a large part of the year, your only entry is "Europe". If you go outside Europe, change the pass to “world”. Very simple.
The fact that you occasionally cannot pin with your card has to do with a software problem. But books have already been written about it. In all forums and pin pages. I suffered from this last week. Not being able to pin for a day. In many countries of the world and in particular the “Third World” people suffer from this. It's the old song. New technology against obsolete technology. I can unfortunately say that communication with the ING bank leaves much to be desired. Customer service is a call center. To get the right information in this, you need people from the ING bank who actually work with the material there. Especially when it comes to customers who live abroad permanently.
I also want to take a second bank, because I have been completely denied access to my ING accounts for more than two months. The reason is so ridiculous (my fictitious co-account holder is said to have died) that I won't go into it further.
I really appreciate Mr. Mali's efforts also on behalf of other account holders of this bank who live in Thailand or are on holiday. My thanks for that!
If ING account holders sell their iPads in tourist buses via the guide's microphone, this indicates that something is seriously wrong.
At which bank can you open an account from Thailand?
Rabobank asks for a personal visit before opening an account.
Did Dick and that other blog reader open their second account from here?
Please answer Dick…
I thought about that too and asked a question here. However, I don't see this one.
At which Dutch bank can you open an account from here (T) Dick?
I put on the penitent. @ Cor I have indeed overlooked tourists, who are not aware of the debit card problems. @ Marinus I had indeed not thought that you cannot open a second account from Thailand, but do you never come to the Netherlands?
And as for my pass. I can still withdraw money from my ING account with my Postbank card, until the card expires, of course. Then I also have to get an ING card, which is not a pleasant prospect when I read all the responses.
Opening a second bank account is possible from Thailand, at various banks.
It is important that you already have a bank account in NL.
You can easily arrange a second account with ING, change a debit card from Europe to world and many other things via Mijn ING.
No problems, just a little delay due to the postal delivery.
I know from experience that it is also possible to open a bank account, add a joint account holder, add or remove a proxy, and so on.
If your account and debit card are blocked, you really do not have to return to the Netherlands.
There is still such a thing as mail, internet, telephone and fax.
Everything can be arranged with a combination of these means of communication, a bank can never force you to travel 10000 km to get your money back.
You can also transfer money by letter, if accompanied by a copy of your passport.
If your ING/Postbank card expires, you will be sent a new card, provided your account is registered in Thailand.
You can also create a new card yourself at ING, with a photo of yourself on it, for example, extra safe, something that can also be done with credit cards.
I myself am an account holder at ING, and I am surprised about problems that people would have with this bank.
I'm not really happy with some things from ING, they are still banksters, but I added an account holder from Thailand without any problem.
Since the demise of the Postbank, things have deteriorated considerably at ING.
You can open an account from Thailand without any problems at the ASN bank, also an en/or account, provided you already have a Dutch account.
You can indeed set the debit card to Europe or World. But if the bank in Thailand has not adjusted the payment terminals accordingly, you will not be able to withdraw money. ING did not know how long it will take before the Thai banks will arrange this. I did read that the bank directors of ING are in dire need of a pay increase. I only see one solution: get out.
What a pointless discussion. ING will be very impressed by all the threats. The bonus increase can be forgotten by the Board of Directors of ING if important persons who have settled in Thailand now close their account. They will see with tears in their eyes that many people switch to a Thai bank, because isn't that the simplest thing? After all, you take the advantages as well as the disadvantages of another country where you have voluntarily moved to live. Don't grumble like that and use your common sense, that's what the management of ING does too. Rightly so!
To return to that second account for a moment.
Dear HansNL, you write that it is possible to open a second bank account at various Dutch banks and that you must already have a (first) account for this.
Everyone understands that, I think.
To cross the line second, someone else must have gone first before you. 🙂
However, I meant an account with a second bank in case there are problems with one, so that the other can provide relief.
The Rabo bank writes to me that they are legally obliged to look a prospective prospective account holder in the eye before proceeding to create an account.
Pleased to hear that this legal obligation apparently does not apply to the ASN.
I will then look further into whether Rabo is the only bank that adopts a 'legal' attitude.
My thanks for your answer!
Dear Joseph Boy,
you may have missed that the Thai banks do not have branches in the Netherlands, so it is not entirely a matter of simply switching to a Thai bank.
I have had an account with a Thai bank for years and I 'feed' it from ING.
If, as just happened, ING denied me access to my assets for two months, no money would come into that Thai bank.
And why you may ask?
Well, because then I can't transfer money to my Thai bank.
I don't quite understand your response and I honestly don't understand why you are interfering in this exchange of thoughts.
It is no fun to be without money abroad because mistakes are made at your Dutch bank.
I don't find the argument of 'then you shouldn't have traveled' particularly strong.
gr
W
“If your account and debit card are blocked, you really don't have to go back to the Netherlands.
There is still such a thing as mail, internet, telephone and fax.
Everything can be arranged with a combination of these means of communication, a bank can never force you to travel 10000 km to get your money back.”
Thank you Hans!
I can fully confirm this after having used these means of communication extensively for two months.
In the meantime, the price fell further and further…
Because I was dead!
Not really, because then I wouldn't be able to write this.
But it was a lot of work trying to convince the guys and girls at customer service that I'm still breathing.
gr
W
My apologies, but I would like to add a somewhat sad yet very anecdotal episode to 'leeringh ende vermaeck'.
“We decide where you live”, a customer service employee added to me, “You arrange everything else with DHL Nederland, I'm done with you”
This about refusing to accept Chiang Rai instead of Chiang Mai as my home address. This has been my address for about sixteen years, but now I suddenly have to live in Chiang Mai.
DHL Chiang Mai simply mailed the item with the codes to Chiang Rai …
I am now waiting ten weeks for the new credit card and only six weeks for the new debit card, so that is not worth mentioning in this context.
Gr.
W.
Remarkable, how do they come to the conclusion that you live somewhere else? Did they pay your moving costs from Chiang Rai to Chiang Mai? 😉 Or will it be that they only want/can/are allowed to send mail to a certain number of cities? Or they just don't know the difference between Rai and Mai... And they have already died, which is great, literally a second life in Thailand. Have you filed complaints because both things you describe here are of course bizarre, a sign of inability and insulting (far from customer-friendly treatment). I wonder where the apology flowers end up...
The account address is determined by the bank where you live. Not the correspondence address. Changes of address abroad must be reported to ING with a form that you had to download, fill in and send by post.
A few years ago I spent a year and a half trying to get my correct address registered with them. I moved twice a year at that time and the changes were months delayed or not made at all. Forms sent by normal mail and registered and nothing arrived at their department in Leeuwarden that had to keep track of things. Meanwhile, my wife and I lost all our debit cards because they expired and internet banking was also eventually blocked.
When I had to return to the Netherlands for other reasons for a short time, I was able to solve the address problem on the spot at an office thanks to an employee who was so ashamed of the course of events that he did so in a manner that was contrary to internal rules solved in a minute. Dozens of phone calls before that with the call centers only yielded empty promises without any results.
For a year and a half, all ING mail was sent to the wrong addresses and therefore never arrived. Complained to the highest instance with the answer that insufficiently culpable actions on the part of ING had been demonstrated, that as a customer I always remain responsible for the correctness of my address with them (sic) and that ING bank could not be held liable in any way for the consequences for me of their actions.
First of all, my kind thanks to Rob and Erik for their empathy and the responses based on that :-).
I have a PO box address and I can safely assume that the boys and girls of the ING customer service realize that I do not live in that 'bus'.
Although, you never know: they couldn't reach me by phone either and informed me that I had an invalid phone number. I then explained to them the intricacies of calling abroad and more specifically to Thailand.
For those of you who also have trouble with it: you first 'dial' 00 and then the code of the country you are calling to, which is 66 in the case of Thailand.
Most Thai residential addresses are not suitable for computer processing through the available boxes.
Almost every Dutch person living in Thailand can indicate remarkable examples of this. For this reason and because they often do not expect to live at the same address for long, relatively many of them take a PO box.
If ING then suddenly starts using the home address without informing the account holder, serious problems will arise in many cases.
All my hopes are based on HanNL's answer, which indicated that you can open an account with the ASN from abroad.
Dick is also unclear about it, he indicates that it is possible, but does not say whether he means at the same bank or at another bank.
I have looked at the ASN website and I see that they are committed to the quality of tap water in the Dutch catering industry, among other things. Despite the fact that I don't visit cafes to drink tap water, I think it's a laudable goal.
However, they have been thinking about it for several days on my question whether I can open an account from Thialand.
M fr gr
W
I don't want to disrespect HansNL and would also like to thank him very much for the information that you can convert an account to 'and/or' from here (and I mean Thailand).
To avoid misunderstandings, let's get the facts straight:
Dear Hans, So you once had an account with ING in the Netherlands (where else?) that could only be used by you and then you decided to give a trusted partner in Thailand access to it.
You did not have to go to the Netherlands for this and neither did that trusted partner or future co-account holder.
That was done by sending copies of the passport, house book and such, I assume.
Perhaps there are several readers who would like to read some more details about that and if you would like to take a minute or so, we thank you for that.
m.f.gr
W.