Cockroach in your food? OK, 10% off!
A Thai man visited one of the more than twenty Chokdee Dimsum restaurants in Bangkok with a number of friends and was horrified to find a dead cockroach in his food. When he alerted the waiting staff, he was offered a 10% discount if the rest of the food was eaten.
The customer did not want to pay anything at all, but the staff informed that if the customer would eat but not pay, the amount due would be recovered from the employees. The customer and his table mates did not want any trouble for the staff and had the untouched food returned to the kitchen. That which had not yet been served on the table was also cancelled.
The customer, one Mr. Hongtae, then posted the photo to Facebook with the following comment: “This was extreme. This is the end of Chokdee Dimsum for me. I have eaten here many times. I love it. It's cheap and delicious."
The posting from Mr. Hongtae has since been removed because he was approached by the manager of the Chokdee Dimsum establishment in question, who offered him a voucher and apologized for this bad course of action.
Comment Gringo: even if the manager gave me the right to eat for free in his restaurant for life, he would never see me there again!
Source: Coconuts Bangkok
In a country so full of vermin, sometimes something ends up in the food.
In the Netherlands, too, things are occasionally found in food products from large multinationals that do not belong there.
Then never buy a jar of mayonnaise again?
Never again an apple where after taking a bite it turns out that it contains half a worm?
In the food I can imagine something but if it is served as in the picture I call it fake news that beast is there after being served in it certainly wanted to eat for free.
As with digital newspapers, the photo does not necessarily have to be part of the story.
With all the bad news, for example a reduction in savings interest, from ABN-AMRO, we have always been shown a photo (the same one) of Gerrit Zalm bursting with laughter.
That is not to say that the man was laughing every time when the savings rate was lowered. (although… maybe he did)
After our visit to in-laws in Korat, we always drove back to Chiangmai via Nakhon Sawan in the early afternoon. We always took a hotel there for the night to resume the return journey the next day. On that particular morning, we were having breakfast in the crisp white, thoroughly cooled dining room, when one of the guests suddenly exclaimed that a fat rat was visible under the breakfast buffet tables. Staff present did not look up or down, and said this happened more often. A cook then chased the beast towards the kitchen. Well, that's how things go there. As KhunPeter already noted in another post: It could very well be that that beast is a reincarnation of, for example, the deceased founder of the hotel. Then you should also give that animal a meal.
As if no one saw this when it was served…
The cockroach is very peaceful next to those 2 diseased lonely eggs on that dish.
Seems pretty strong to me that no one saw it before it was delivered to the customer.
This doesn't exactly look like a mistake. Rather a bad joke from one of the staff or the customer himself, who wanted to eat for free.
” ….the staff informed that if the customer would eat, but not pay, the amount due would be recovered from the employees. ”
Look, I think that's outrageous and very unjust: the employee must pay and not the owner!
Apparently this was also the case in my situation:
In a restaurant I was served an orange juice, but when I put it down the waitress knocked over the glass. A new one was brought… but to my utter surprise I got a bill for 2 glasses of gravy !!! I didn't accept that and after discussion with someone higher in rank, one was removed from the bill.
Much later I realized that the waitress probably had to pay for this. Disgusting owner !
@ Kees 2, this is the case with all restaurants in Thailand. My son worked as a side income during school holidays at the seafood restaurant on Sattahip Beach Nang Ram and dropped an ordered bowl of soup due to fatigue, for which the owner charged him Baht 700. If you know that the working days are from 10 am to approx. 12 am, 7 days p/w for Baht 200 per day, then that is just insane. Of course he didn't work there anymore. I compensated him because those 700 Baht are still 3,5 days of work. Then went to work at the Glasshouse Restaurant Jomtien where it also happened to be drawn on wages for Baht 500-, even have a prick clock there. Got the sack and missed over Baht 3000- in payment because he just didn't get it (the short version). He then went to school, at 0600 in the morning to 1600 in the afternoon, eat quickly at 7/11 because had to be at work at 1700 to 2400 at night. I vehemently opposed that but he wouldn't hear of it until things went wrong and he got the sack, I'm glad.
While eating I found a long black hair in the food. I called the waitress and handed her the hair and pointed to my plate. Her answer after receiving the long black hair was: “Khapkhun kha”. My table mates couldn't stop laughing.
Paying is normal even if the food is not good.
Ate at Jeffers, undercooked. The schnitzel was raw and nothing could be done about it. Hair in food is also treated laconically. Cold fries at McDonald's? Normal. When I bring it back they look strange. I would like hot fries.
Sorry is not said.
Fortunately, a number of restaurants where service and quality is standard.
At the barbeque restaurant near victory, the rats also ran under the table.
Well, the customs in Thailand.
During my military service I worked in the kitchen of the Orange barracks in Schaarsbergen.
When I first entered the kitchen in the morning, it looked black with cockroaches, while spraying was often done against these types of vermin.
There, too, it was almost impossible to prevent one from ending up among the vegetables.
It's really not just Thailand where you can find something like this but it can indeed spoil your appetite.
By the way :: Bon appetit .
Henk, I once had a caterpillar in my salad on a KLM flight, a long time ago. Stewardess was no longer in misery. I had to laugh about it and got new food, didn't say anything else. Those girls can't help it either.
Good afternoon, can I have a monkey sandwich story from you?
No have…
Then do a cockroach sandwich story..
.
The only mistake the staff has made is not to insist with a straight face that it is part of the cook's method of preparation.
and, dear Frans, to say explicitly that they should not shout this fact too loudly, because that normally no “meat” is served with two fried eggs, then you have to pay extra. They don't want any trouble with the other customers who would claim that the customer with the cockroach was being favored.
You've got me curious about what the dish is, by the way. It looks like eggs, but could just as well be fruit on a bed of coconut pudding.
Went regularly for breakfast a few years ago at Papa David's in Jomtien, Tapphraya Road near the small roundabout. Smoked salmon for breakfast was my favorite there. Until one time I noticed a long black hair in my food. Now that has happened to me in Holland (and it was not necessarily a black hair) and then you draw the staff's attention to it and there is actually no problem. However, at Papa David's, the waiter suggested that the hair came from my party. Was stunned, returned the food, paid and never went back. Also a few years ago in Bangkok I saw the rats playing 'tag' in a semi-open-air restaurant in a side street of Saphan Khwai. Saphan Khwai was then a neighborhood where there were hardly any white Westerners to be seen and was mainly visited by Thais themselves and Indians. I was with 3 Thai friends at the time and they and the other visitors to the restaurant were not at all impressed by the rats, so I decided not to worry about it. I did that about a Thai police officer, who was sitting with a Thai lady 2 tables away. The officer, he was in uniform, had a bottle of whiskey on the table that contained all the necessary liquor and had conveniently placed his service pistol on the table. His gaze seemed to be constantly focused on me, although I gave no reason to do so. It wasn't a gentle look, he seemed to be angry with me for some reason. I wanted to ask him about the how and why, but my company strongly advised against that. Their compelling advice was to ignore him completely and therefore not to look in his direction at all. I'm glad I followed that advice. I didn't eat relaxed, but that wasn't because there was a cockroach in my food.
We once saw mouse shit in the cornflakes at the breakfast buffet in Pukhet, in a very expensive 6 star hotel. The manager couldn't even apologize. This cannot happen if the food is covered in the kitchen. Certainly not in a 6* hotel
Mmmm. A 6-star hotel on Phuket with cornflakes in the breakfast buffet. The monkey-water sandwich runs through my mouth.
Fried worms, fried insects in all shapes and sizes, snakes on the barbeque, frogs stewed, beetles on a spit. Yes, even locusts…and let them be closely related to the cockroaches. That whining about strange critters in your food in Thailand: one finds it delicious, just look at the markets. And the other just wants free food and starts complaining.
If you now consider what an egg actually is and you like to eat it, then you should not complain about an animal that has crawled out of an egg or something similar. Cockroach dipped in the spicy mustard is really delicious, for those who love it.
From a restaurant anywhere in the world, the customer expects an instant apology with such an event. The offered 10% discount, if the dish is still eaten, is of course very unbusinesslike, not to mention ridiculous. Also, that if the bill is not paid, the staff has to pay for the costs, it does not deserve anything other than that the guest makes this public. Because I don't want the staff to be left with the costs, I would also take a picture before I pay the bill. A Photo of the restaurant, and the dish with the cockroach, so that I can at least teach the management to react differently. Certainly this can happen anywhere, but a different reaction, in dealing with the guest, and also with the staff, you can at least desire everywhere, and this was apparently only done here by posting it on Facebook.
Dear corretje, I know that it can even happen in the Netherlands that something can go wrong with the food. I have also been in Thailand long enough to be able to say that the rights of a restaurant guest, serving staff, and often the handling of hygiene, are completely different from what most people know from their home country. If this discussion were only about these last mentioned themes, many would immediately feel addressed and defend everything that has to do with Thailand, law and hygiene. While now often the same responders admit wholeheartedly that one actually has no right, and it is also very normal that the rats run under the table, and that you can find unpleasant surprises in your food.
I once had a cockroach between my molars in Bangkok Sukhumvit soi 7 on the sidewalk (right near the beer garden), so I felt something strange in my kao pad and it turned out to be indeed (a still small) cockroach. I was immediately offered a new plate accompanied by a thousand apologies.
Was that it then? Well no again a hard piece between my teeth, it turned out that a brother or sister of the aforementioned cockroach was in my second plate.
I kindly refused the third new plate.
I mean, once a cockroach… okay, but after the second time my hunger was gone.
Fortunately they were only small ones, I don't know how I would have reacted if it had indeed been a size.
Went for dinner with three friends in a Chinese restaurant in Mechelen, (Belgium) after some time a cockroach walked over our table and I immediately put an empty glass over it.
Then called the Chinese operator to account.
His answer was “WHO BROUGHT”, end of discussion.
Johnny