Dear readers,

During the start of our holiday we noticed to our great horror that one of our so-called DEPARTURE CARD (from the Thai Immigration Bureau) has probably fallen out of the passport at customs and has disappeared.

Who can help us with the steps we need to take now to solve this problem?

We are now staying in Cha-am.

Regards,

Jacks

17 Responses to “Reader Question: Lost Departure Card, Now What?”

  1. RonnyLatPhrao says up

    It is not so bad.
    It often happens.
    Go to the immigration office and you can fill in a new one there.

    • RonnyLatPhrao says up

      When coming from Cha-am, turn left in soi 19 (the soi that goes to 19-rai park). Turn right almost at the end of the soi when you see the sign then go another 300 meters and you will find the new office on your right.

      http://www.onlychaam.com/blog/immigration-office-is-moving-soon,2014-06/

  2. martin says up

    No problem; when checking in for your flight home, you can simply get a new card.

  3. Jurgen says up

    Same thing happened last month. Map nowhere to be found. I requested a new card upon check-in in bangkok. Completely filled in (departure and arrival) and then communicated this at the check. I was able to continue without a problem.

  4. Cornelis says up

    Some immigration officials staple the card in the passport, so you certainly don't lose it.
    On my last entry in November that didn't happen and I also lost the card. As others have said above: simply fill in new information upon departure (only filling in the departure part is sufficient, the arrival details are entered in the computer system upon arrival).

  5. Fransamsterdam says up

    Fortunately, I've never had to ask myself, but the solution is so simple when I read the comments. What a wonderful country.

  6. Kees kadee says up

    If you ask for a new one at the airport at immigration, you will receive it immediately, but fasten it with a staple in your passport and continue to enjoy your vacation.

  7. Harrybr says up

    If it were as easy as mentioned by various people, nobody would have to worry about Overstay anymore: just go to the airport, fill in a new card with arrival 2 -4 weeks ago and.. gone.

    NO, you will have to show which flight you entered. And whether people think that stamp in your passport is sufficient? Because why else do all the fuss about those insert cards?

    Experienced this myself, but lost passport-and-all. and.., so I could NOT go that evening despite my new pass and a “laissez-passer” from the embassy in Wittayu rd.. “no, they know that very well at the embassy, ​​that you cannot just leave can check… “Next day to Immigration in Bangkok, there the part of the same card, which was filled in at the time, but remains at the immigration, was looked up and got a new one.
    Luckily I was able to go again that evening. Long live the service (and open seats then) at China Air.

    • RonnyLatPhrao says up

      The most important stamp is the one in your passport, and is also sufficient.
      Can be an Arrival stamp, but also a stamp of an extension.
      On the basis of that stamp in your passport, they will check whether or not you have an overstay.
      Not with your Departure card.
      What about people who have an extension? Some have a date on that card that is years old.

      By the way, you don't have to enter an arrival date on that card yourself.
      Only immigration puts a date stamp on it. And this will be done based on the stamp in your passport. Not on the date you say you entered.
      How could it be a solution for overstay?

      And the flight? As if everyone enters Thailand on a flight. Thailand has more borders than the airport.

      The main reason you should keep that card in your passport is because of the card number.
      The map itself is not that important.
      That card number allows immigration to find out your details quickly.
      You will see that that card has had a barcode for several years.
      By scanning that barcode, they quickly receive all kinds of information about you, such as your identity, when you entered, photo, 90 day reports, etc....
      It is simply much faster via that number than via your passport number.
      The number of that arrival/departure card is actually your personal code for the period that you stay in Thailand.
      If you lose the card, no problem. You can also find your details by entering your passport number. You then fill in a new card and they adjust the number in the system and you're done.

      Another reason could be because one needs to double check when someone entered or left Thailand. Maybe that's a legal thing. Who knows.
      A system will of course also keep track of this, but perhaps there is an (old) law that prescribes that these arrivals/departures must also be kept on hardcopy.
      That is why people will probably be asked to complete a new one before departure. So that they have hardcopy proof of your departure.

      I haven't known anyone who has gotten into trouble for losing that card.
      Losing your passport is of course something else.

    • phangan says up

      There is of course a difference between losing your departure card and losing your passport.

      If you have only lost your departure card, you can, as others have indicated, simply get a new one without any problems.

      That arrival/departure card is part of the well-known bureaucracy and there is probably someone at the ministry who has a printing company in the family.

    • Cornelis says up

      So you think all the "no problem" comments are made up? Well, mine certainly isn't. You also compare apples with oranges – you lost your passport and that is a 'slightly' different situation: then it is a lot more difficult to prove when you entered. After all, your old passport was scanned upon arrival.

    • rob says up

      I'm sorry, but at the airport the computer shows exactly when you arrived, what time and with which flight that was and the return flight is already known…..It is indeed as described by respondents, new ticket together with stamp show in passport and no problem at all, unless you have ample overstay of course.

    • BA says up

      Then you have had problems because your passport was also renewed and there was no stamp in it.

      If you just enter on a 30-day stamp and lose the departure card, you can just get a new one, they even have it at the check-in desk of the airlines.

  8. Hans van Mourik. says up

    I have a scan of it
    created and saved
    in my computer and
    mobile… you never know!

  9. janbeute says up

    Mine is getting older by the day, just like me, and is even subject to more wear and tear.
    Say the test of time it is still made of a piece of cheap paper.
    Once obtained from a nice stewardess of China Airlines .
    That can also happen if you haven't left Thailand for a very long time.
    Every 90 days the same story, filling in your TM 47 with the same copy of it. You can hope over the years that Thai Immigration must have become aware of my depcard number by now.
    Because what do you need computer systems for ?
    And also present him every year at the, what do you call it, the retirement extension application.
    I copied it, scanned it and saved it to my computer files in usb sticks and even burned it to a CD rom.
    And why , seems that without this card you are doing illegal and criminal things here in Thailand .
    But now I'm attached to him.

    Jan Beute

  10. lung addie says up

    What is written above by Harrybr just doesn't make sense. Fortunately, he writes that he also lost his passport-and-all. The only thing that really counts is the “arrival stamp” in the passport for any overstay. If he knew what the arrival and departure card is used for, he wouldn't be writing this nonsense. It is only used for the statistics, no more or no less. You will not even get the “arrival card” back on arrival, only the “departure” card. Its loss has no consequence. You simply fill in a new one and for any overstay, the stamp in your passport is simply looked at. For the rest, immigration has everything in their computer, so filling in a new arrival card on a fictitious date makes no sense at all, that's just nonsense. If the passport is lost, it is of course a different story, but that was not the question here.
    So to the questioner: no problem at all.
    Expats, who have been living here for years, are more of them who do not have a departure card anymore.

  11. Mr.Bojangles says up

    Also here: no problem at all. I was there 2 years ago in October, rainy season. Soaked after a shower, nothing left of the ticket. The clerk at check out gave me a new one. fill in and go through.


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