Can't watch Ziggo in Thailand despite VPN?

By Submitted Message
Posted in Reader question
June 13, 2019

Dear readers,

Since the beginning of March I have been using expressVPN to watch Dutch TV programs from Ziggo. After some research and reading the Thailand blog, it seemed like a wise choice. However, since the beginning of June I can no longer watch Ziggo TV, I keep getting the message that it is not allowed to watch programs outside the EU. True, but I was hoping to get around this via a VPN.

I am working with the expressVPN helpdesk to find out what the problem is, but it seems that Ziggo is now able to recognize VPN traffic outside the EU. Do multiple users have this problem?

Regards,

Ad

40 responses to “Can't watch Ziggo in Thailand despite VPN?”

  1. French Pattaya says up

    It works fine for me.
    I use Hide.me VPN.
    Have you thought about also turning off the location in your device's settings?

    • Ad says up

      Hello French,

      Disabling the location unfortunately does not solve it.
      Also tried Hide.me but same problem. The NOS streaming and missed broadcast do work with my ExpressVPN, but Ziggi blocks me.

      But thanks for your response anyway.

  2. Charles van der Bijl says up

    I have GOOSE VPN – Dutch company – and receive Ziggo without any problems …

  3. Merel says up

    Why don't you just call/email Ziggo?

    • Ad says up

      I can not imagine that they will help me with this problem .

  4. Keith 2 says up

    Have experienced twice that a website knows through which IPs a VPN works. For example, they do not allow you to post a 'comment' or to register. A certain website even knows this about a lot of (foreign) IP addresses that are used for VPN.

  5. Renevan says up

    Just tried it and it works for me too. I use AVG's VPN, which costs something like 500 thb per year. I used to use a free VPN for that, but it didn't work with Ziggo go. So you would think that the VPN is not working properly.

    • Ad says up

      My VPN works well in itself, NOS streaming and missed broadcasts are fine. I can watch the broadcasts from Thailand without any problems. However, Ziggo blocks me.

      gr.
      Ad

    • han hu says up

      VPN from AVG costs 35,88 euros per year, so about 1000 thb.
      Not expensive but double what you indicate 😉

  6. Kees Janssen says up

    I use proton vpn.
    En see and stuff I can just look. Vtm go gives the message you are abroad.
    So the VPN is of no use here either.
    I pay 5$ per month.
    I read that avg's vpn costs about 500 baht.
    Just checked but I see $79 a year or $6.99 a month.
    However, does switching make sense?

    • Ad says up

      I also wonder if switching makes sense. More and more companies know how to block VPN connections.
      In the meantime I installed hiptv and can now watch about 3000 channels, which is a lot, but it also includes all Dutch channels, including all FOX and ZIggo sports channels.

      gr.
      Ad

  7. pieter says up

    I can fine-tune the location of your VPN in NL 🙂

    • rori says up

      Or Germany and Belgium works fine.
      Oh I've been doing it through FREE Hola for years.

  8. Bob, yumtien says up

    Use hiptv.com no problem. Just go to the website

    • Ad says up

      Hi Bob,

      That's right, I have now installed hiptv as an alternative, an abundance of channels, but all Dutch are included and work well. I am mainly concerned with the sports channels, I have all FOX and ZIGGO sports channels available. Let's just hope they don't block this anytime soon.

      gr.

      Ad

  9. Ben says up

    hello, maybe this will work, you can set your location in the Netherlands, then it probably works.

    Mvg Ben

    • rori says up

      Germany and Belgium also always work.

    • Ad says up

      I have indeed set it up in Nl. Both NOS streaming and missed broadcasts are fine, but Ziggo blocks me.

  10. eduard says up

    Also had issues with VPN. Switched to German/Swiss provider 6 months ago. Are in 39 countries and costs 9,99 euros per month and all your annual contract takes 3,99 euros per month. Watch anywhere in the world and cancel whenever you want. Since I downloaded vavoo.to , no more freezes, no skipping In short, stress-free. Correct service, always contactable. Do download the good German language from vavoo itself.

    • rori says up

      Hola is free and has been working for years

  11. rud tam ruad says up

    if you enable VPN, don't forget to log in again as well

    • rud tam ruad says up

      And if you use GOOSE you can try various IP addresses. Free VPN doesn't always work and GOOSE is almost free but it does work

  12. Harry says up

    I know the problem, ziggo and vpn only works via wifi. So not on your phone with 4 g. The location is then known. Hide your location or anything else doesn't work.
    Succes

    • Joost says up

      If you have a VPN connection, but it doesn't matter if you use 4G or WiFi.

  13. Harry says up

    You can also try hotspot on your phone and watch with a computer. Guaranteed to work. I have vpn express myself, works great.

    • Ad says up

      I tried, but Zigo still blocks me.

  14. Other says up

    NLTV has ziggo in its program, but most sports channels, I don't know if there are others.

  15. Hetty says up

    We have nord VPN (paid not that expensive). First clear cache, that gives more ram. (that saves fits and starts with live viewing.) then turn off location and synchronization. Only then turn on VPN and set to the Netherlands via map, then quick connect. That's done. Only then turn on the ziggo app or KPN or whatever you have, and just watch, or record your channel at home or watch what you have recorded. (BECAUSE BY TURNING ON THAT VPN FIRST THEY THINK THAT YOU ARE IN THE NETHERLANDS.) When you're done watching, turn off vpn again, and turn on your synchronization again. That's what we've been doing for years.

    • Hetty says up

      Oh yeah, I'm watching with my tablet.

  16. Willem says up

    I can't even watch Ziggo anymore. I use northvpn.

    Setup options?

  17. Willem says up

    Above is using a certain setting over years. But this vpn recognition and blocking is really very recent. I was able to watch ziggo go in Thailand without any problems until recently

  18. Steven says up

    Not all your traffic may go through the VPN, and you may need to adjust the settings.

    • Eric says up

      Google for example ipleak to test where your VPN goes on the internet.

  19. Harry says up

    Hello Ad. How do you watch, with the phone or with a computer? Do you use WiFi or 4G?

    • Ad says up

      I watch with a computer via WiFi. I also tried via 4g, via mobile hotspot. This also does not solve the problem.

      • Harry says up

        I think ziggo somehow sees your location, or your vpn setting is wrong. Try another country in Europe.

  20. Paul says up

    I have expressvpn but the ziggo app doesn't work on my smart phone. I have a tplink router and if I put my thai sim card in the router it works fine. I am a formula 1 so I only watch ziggo sport on channel 24.

  21. Harry says up

    Have a look in vpn settings. Is protocol set to automatic?

  22. Rob says up

    Hi Ad,

    When I'm on holiday in Thailand I also use Ziggo.
    The same problem occurs with me.
    My solution is after starting the VPN (I use Vyprvpn), I use as browser
    the Microsoft Edge or Explorer.
    With my Chrome browser, which I normally use for everything, I am blocked by Ziggo.

    This has helped for me. My location is just on, it doesn't make a difference.

    Good luck,

    Rob

  23. Joost says up

    Location on/off, WiFi or 4G… none of that matters with VPN! Most VPN farmers have servers all over the world. You must make sure you connect to a DUTCH server!

    You can check that by going to e.g. https://nld.privateinternetaccess.com/pages/whats-my-ip/ to go. Then the Country should say “NETHERLANDS”. If not, then you use a server elsewhere in the world.


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