Dear readers,

Last Tuesday I booked a return ticket with KLM for May 12th. Today I get a message from KLM that the flight has been canceled and that I have to set a new date, but that doesn't work at all. Have approached KLM and get the message from them that the first possibility is July 4th.

I hear praise everywhere for KLM that they still fly from Bangkok to the Netherlands, but I don't notice that.

Anyone who can explain this to me?

Thanks in advance,

Rudy

35 responses to “Reader question: Flying back with KLM to the Netherlands”

  1. Carl says up

    KLM can be reached via: KLM WhatsApp +31 206490787

  2. RNO extension says up

    Hi Rudy,

    I think KLM still operates repatriation flights, so probably no regular flights yet. This means that KLM then flies for the state and that determines the price.
    Next flight is on May 13. KL 876 departs Bangkok at 22.30:05.25 PM and arrives Amsterdam at XNUMX:XNUMX AM the next day. Can easily find flight on KLM website.
    So I would make another phone call and ask explicitly if you can fly on May 13 and what the total price is.
    Hope this helped you.

    • chris says up

      I flew from Bangkok to Amsterdam on Thursday evening, May 7, with KL885 at 23.05:75 PM. It was not a repatriation flight. The full aircraft was XNUMX percent occupied by foreigners (Danes, Swedes and Germans).

      • RNO extension says up

        Ok Chris, that's first hand information then. But then I don't understand why Rudy couldn't book before May 13th.

        • Rudy says up

          It worked. I'm going on the flight of May 13th. Thank you everyone for the IPS and your input. Greetings Rudy

      • Ger Korat says up

        yes, so you see that KLM makes a profit on this flight otherwise they would not have flown. Simple calculation that with 75% occupancy on a single journey it is still profitable. So that some praise KLM for making repatriation flights is superfluous because they only fly if it generates money and possibly increase ticket prices to achieve this.
        Another point is that the freight rates have gone up considerably because people fly limited and by flying they earn good money on this freight. I'm curious how many people have flown to Bangkok, there won't be many and then it stings even more that with a low passenger occupancy one can fly profitably. So in the future no fairy tales about minimum occupancy rates, but simply pay less bonuses to the managers.

        I wonder how Chris plans to return to Thailand given the restrictions and requirements (especially for foreigners) to fly, for the time being.

        • Co says up

          I don't think you know Ger Korat what it all costs to keep an aircraft operational otherwise you wouldn't have written this.

          • Ger Korat says up

            Yes indeed: passengers and freight and cheese sandwich and coffee and some more in it,. Add kerosene and then some depreciation on the aircraft or part of the lease costs of the aircraft. Then personnel costs and airport taxes – and allowances and hotel costs for the personnel. Then you've had most of it. Reduce these total costs with the ticket revenues and freight compensation, then you have your margin.

            Flying doesn't have to be expensive, look at the rates of Transavia or anyone else, for example Amsterdam to Rome from Euro 60. You're talking about 1650 km. Thailand is a bit further away, but taking off is the most expensive because it consumes a lot of fuel and once in the air they do not use that much because there is less friction at altitude.

            • George Hendricks says up

              Nice and simple. When does Korat Airlines start? I fly Amsterdam via Frankfurt to Singapore on July 4 with Lufthansa and back on July 27 ticket for 349 euros of which 269 airport tax…. They have already lost more for the kerosene alone.

        • RNO extension says up

          Dear Ger Korat,

          Below is an explanation of how recovery is arranged.

          Parameters
          The cabinet, together with the travel industry and the association of insurers, is allocating 10 million euros to bring stranded travelers back to the Netherlands. According to Minister Stef Blok of Foreign Affairs, thousands of holidaymakers are involved. He speaks of a 'complex and unique operation'.

          The Dutch who are stuck abroad must also contribute to their repatriation. For travelers within Europe, a personal contribution of 300 euros is requested, compatriots in the rest of the world who want to return have to pay 900 euros. The scheme is not intended for Dutch nationals who live and work abroad.

          The partnership between the Ministry of Foreign Affairs, insurers and the travel industry is based on the special assistance abroad scheme, intended for travelers who cannot appeal to the travel organization with which they have booked their trip or an airline that can take them back. That group must register at http://www.bijzonderebijstandbuitenland.nl.
          No way

          “In order to safely bring this specific group of people, who really cannot go anywhere due to the enormous impact of the corona virus, to home safely, a maximum effort is necessary,” says Minister Blok. He cannot guarantee that everyone who wants to return will be able to return.

          For the group that remains behind, emergency centers arrange support to find a safe place to stay until they can travel home.

          The repatriation flights will initially be operated by Dutch airlines, says ANVR chairman Frank Oostdam. “Despite the difficult and difficult period in which the travel industry is going, we take our responsibility to ensure that no Dutch people are left behind.”
          Own responsibility

          According to managing director Richard Weurding of the Dutch Association of Insurers, this is 'a mega operation in a difficult time'. “We also appeal to the Dutch themselves and we expect them to take responsibility for their own travel, accommodation, alternative travel program and transport.”

          The Ministry of Foreign Affairs states that it is in constant consultation with the governments of countries where stranded Dutch nationals are staying who cannot arrange their own return journey. Efforts are being made to arrange wider landing options, for example in countries that have closed their airspace. For example, last week we managed to bring back a number of Dutch people from Morocco with extra flights.
          unquote

          KLM is a commercial company that not only flies for the sake of flying itself, but still really tries to make some profit or did you miss the quarterly overview? KLM flies empty to Thailand with a double crew, so extra costs. Your simple calculation of 75% of the single journey is profitable or. making a profit seems to me debatable. Airplane really does not fly to Bangkok for free, on that route it only costs money. Perhaps a part is passed on in the one-way fares used?

          A single trip from Bangkok to Amsterdam would cost Thb 13 on May 18.795, according to KLM website.

          • Theo Louman says up

            The flight on May 13 was originally scheduled for May 12, 23.05:0885 with the KL13. However, there is no double crew, so you have to spend the night in Bangkok to fly back on May XNUMX.

        • Cornelis says up

          There was no question of 75% occupancy – the aircraft was full, writes Chris….

          • RNO extension says up

            Hi Cornelius,
            that 75% came from Ger-Korat, I just repeated his starting point. Chris' story stated: The full plane was occupied for 75 percent with foreigners (Danes, Swedes and Germans). I actually read that.

            • Cornelis says up

              To be clear: I also responded to Ger-Korat. Your comment was not visible at that time.

      • RNO extension says up

        Hi Chris,

        that was a special flight because it was an odd flight number. Normally the return flights to the Netherlands have an even number so you would expect KL 886. KLM also usually does not fly from Hong Kong via Bangkok to Amsterdam. Perhaps not a repatriation flight in itself, but a special flight.

      • Sonya and Hank says up

        We flew back on Friday May 8 with KLM flight KL885 at 23.05hr from Bangkok to Amterdam.
        Aircraft was also full, no repatriation flight..

  3. ton says up

    dear rudy i'm in the same boat, i don't know how you booked but i booked at tix.nl for 11 may but that has now been canceled for the 2nd time i see on klm's side that there is now a flight on 13 May at 22.30hr take a look at skyscanner then you can see what is possible mvrg do your best

    • david h. says up

      @ton
      I don't need it myself, but found it directly on KLM's mobile app, looked up on May 13, although searched for a single flight.
      Maybe that made the difference, price “from” 18795THB

    • Rudy says up

      I succeeded, I will join the flight of May 13. Regards and thanks for the tip

  4. Joost Mouse says up

    I flew back from Thailand last week with KLM. I always book directly with KLM. My flight was canceled twice. I corresponded via messenger and at one point asked to rebook my flight between two dates so that they had two weeks to book me somewhere. It worked. The plane was very full.

  5. Sjoerd says up

    https://www.klm.nl/en/flight-status/flight-list?destinationAirportCode=AMS&filter=C&date=20200513

  6. Sjoerd says up

    There are several flights in the month of May

  7. Sjoerd says up

    From Hong Kong–> BKK –> Ams there is a flight on May 10

  8. Martin says up

    Flew back 2 weeks ago. I understood from KLM that they now fly back every 2 days (so 3x one week, 4x the next week). Maybe already changed. But the flight is combined with Hong Kong. So one flies from HKG to BKK and from there at about 23:05 to AMS. Flight number was KL 885 instead of KL 876. If it hasn't changed again I would take a look at this flight number. Just checked on Flightradar and still seems to be the case. Tomorrow (10/5) another flight.

  9. Jan says up

    Fly back with Eva air on June 18? Eva air says: maybe….

  10. Ben Janssens says up

    I'm afraid that the flights you see with KLM from Bangkok - Amsterdam vv only transport cargo in practice. Freight is now also transported on the seats. Will not only come from China but also from Thailand and the surrounding area I think.

    • Sjoerd says up

      No, you're wrong. For example, the flight of May 13 BKK-Ams is quite well occupied with passengers. Also some flights afterwards. Just got off the phone with KLM.

  11. Hans van Mourik says up

    Tried with KLM..
    Bangkok _ Amsterdam on 13_05_ 2020.
    Amsterdam_Bangkok 26_07_2020.
    Return flight that is not possible, whatever date.
    One can book a one-way ticket, until now.
    Hans van Mourik

    • Fred says up

      Got a flight confirmed and booked outward 29/6 bkk–asd and return 29/7

  12. Food lover says up

    Flying is not yet allowed in June, probably. We can return to Düsseldorf on June 5 with our new ticket from Turkish airlines. Eva air also starts again June 2 I heard.

  13. Theo Louman says up

    Indeed, it seems that KL0885 of May 12 has been cancelled. However, we were automatically reclassified in flight of May 13 with KL0876. 1 extra night in hotfl Bangkok. Can then be reviewed.

  14. Jean Jacques says up

    Make an app from klm Sunday May 10 they also fly. really still 2 times a week. strength mvg jean jacques

  15. nick says up

    For the Belgians among us who have a ticket with Etihad to Brussels, forget it.
    Booked yesterday with Lufthansa Bangkok-Brussels for June 3rd and back on July 31st with Swiss Air for the not expensive rate of €556.

  16. John Gaal says up

    Hi Rudy

    It's all very strange. A friend of mine flew back with KLM on Tuesday. So I don't understand it anymore... Yesterday I looked at tix.nl and saw that other companies do fly...

  17. walter says up

    Personally, I think it's a shame that the companies in this corona time
    still offering tickets. Knowing they're not going to fly anyway.
    After the purchase, they cancel the flight and then cancel it
    to book to a (usually) much more expensive flight. Checkout! Checkout!
    You should certainly not count on a refund. I've been waiting for 2 months now
    on a refund from Lufthansa.
    No response to telephones, evasive answers to emails…
    The customer is once again the victim!


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