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Home » Reader question » Reader question: internet connection in Thailand
Reader question: internet connection in Thailand
We received a reader's question from two different people about the same subject, namely the internet connection Thailand.
The biggest problem is the speed of the connection. In Hua Hin this is regularly complained about.
Does anyone have any knowledge of matters/experiences about the various providers and the speed that the various providers promise and may or may not deliver, not only in Bangkok but also in Hua Hin, for example, etc.?
Who can tell more about things like:
- Best provider?
- Speed?
- Reliability?
- Cost?
Thanks for your comment.
The Internet in Thailand is and remains a piecemeal project. In Bangkok I first had TOT, but didn't even get the 1mb down and 500 up for which I paid. One gust of wind or drop of rain and the connection was lost. Complaining didn't help. Eventually switched to True. That was much better, especially when True had installed a new cable throughout the entire track. Now in Hua Hin I opted for 3BB, with wireless 8mb down and 1mb up, for a total of 950 THB per month. According to my computer, I get that, although the connection is not always stable. The internet has been cutting out a few times a day in recent weeks. That is annoying, because my dream box is also hanging from it. So I complained yesterday and now I hope this has helped.
Have had 3BB here in Sungnoen, near Korat, for three years already, and excellently fast, download around 750 kb. Skype, messenger with my children and grandchildren every week, and even on a Sunday, when the internet shops here are full of kids, no problem
Service also perfect, if I occasionally have no signal, I call 3BB and they tell me what is going on (usually make new connections) and it is usually resolved quickly, costs are not really low 1166 bth per month
I have the same subscription. during the speed test it is always correct. Usually around 9 MB download and 500 upload. But when I download a movie during the day, I can't get any further than between 50-80 kbps, but at night I can get up to 850 kbps. And then I also opened a special port in the router, otherwise it would be a total cry. That's when most people sleep. So the bandwidth is indeed being stuffed. YouTube is not available during the day. I will be connecting my dreambox soon. I hold my breath.
Hans and Menan I also have this 950 bth, 3BB subscription.
during the first weeks I could listen to the Dutch radio.
that's over now, constantly drops out.
all channels from radio 1 to the concert channel.
really no longer to follow .... so why first ok and now not anymore?
my pc techie here told me that upgrading to a higher speed does nothing.
I don't know shit about it, can't even make a phone call via google
just laugh.
So I don't know anything about it, just that it's all pretty irritating.
Now Buitenhof is back on TV, one of Dutch programs that doesn't make much sense, and watch? no,
I kinda gave up.
I have that problem too. Missed broadcast almost doesn't work. The radio is sometimes clear. They came by a few times from 3BB, but in the end it doesn't help much.
What could help is a subscription of more than 2500 baht, especially for expats. You then share the bandwidth with fewer users. But I really refuse to pay that much money for an internet connection.
I also bought myself a new router. with that, wireless and the speed of the LAN have also improved.
do one http://speedtest.net with for example amsterdam as server ...... then you get a better picture because then you go outside Thailand.
or if possible http://speedtest.ziggo.nl if you can come from there.
strange, then from Hua Hin I get 64,1 down and 0.8 up……..
is not strange, just turn off your avira. right mouse click at the bottom right on avira and uncheck all services. then you will get a good picture with your speed test.
This speed test was used by the employees of 3BB
http://www.my-speedtest.com/speedtest.htm
my thai girlfriend, is now taking until. I have checked whether it is good. and I think yes.
I certainly have the impression that in Thailand they apply overbooking in a magnifying degree. In the Netherlands you had a maximum of 10 connections on a connection in the exchange. The cheaper the ADSL connection, the more people were connected to such a single connection. This is called overbooking. The available bandwidth is then shared. And that is also possible because not everyone is at home at the same time and is surfing the internet…. unless you have one that takes all day to download. Then you are well off if it is in your segment. I think that in Thailand they do not adhere to the transfer rules so closely and as many connections as possible on a connection, a piece of bandwidth. That way they earn the most, of course, but the service becomes lousy. That also explains the swings in your signal. Then fast again, then slow again. something that you have a lot of trouble with in Thailand. So you should actually ask about the overbooking ratio when you request such a connection. Even if it gives you little guarantee, it is important to know. It will take some time before a really good infrastructure is in place.
Hello
we are going to travel around Thailand for 2 months in January, and was thought that if I brought a notebook from here with a webcam, I could keep in touch with the home front wherever they had WiFi. Does that work or do I have to have something special put on the book, I thought that if I practiced a bit with it here, it would also work there in the same way.
I myself have no knowledge of PC, just surfing and reading and sending emails
thanks in advance for everyone's response
First of all, your notebook must be equipped with a wireless internet receiver, but I assume that this function is included. Once you've connected to a public wireless network, you can work on it just like you're used to at home. E-mailing, chatting, Skype and visiting websites is therefore no problem.
Places where they offer wireless internet? This is becoming more and more in Thailand. Especially in the tourist areas you can often use wireless internet at restaurants, McDonalds, Starbucks and of course in hotels and internet corners.
If you have any questions, let me know 🙂
hello harold and ruud
thanks for the information, last year (we were in thailand for 1 month) I saw in almost all guesthouses where we stayed that there was free wifi, and people were busy with their own laptop, now we are going for 2 months and it seemed to me easy to bring your own laptop with webcam and wifi, which I will definitely do now after your response to my question
Thank you
That depends on whether they have boarded up the port on the router to prevent the bandwidth from being gobbled up by video streaming and preventing other WiFi users from using the internet. It has nothing to do with WiFi, but with a setting on your router. Once the port is boarded up, it will not work if you connect the laptop to the network cable in the same hotel.
Agree with Harold. You can use WIFI in many places. I do it myself too. But.. If there is no WiFi, I have a dongle with me, bought locally, because they are cheaper than in the Netherlands. You can also bring one from the Netherlands as long as it is "free". You buy a SIM card here and you can use the internet. Charge SIM card via your phone. You can control your own costs. I can use it to email, Skype and chat. Sometimes a bit of hanging and strangling, but it works. The WiFi connection depends on the connection where you get your WiFi from.
Make sure your security is in order when you go out.
Maybe I'll see you hahaha.
Another tip; Also buy a SIM card for your phone here. It's cheaper and you know exactly what you've lost. Give your number to your friends and acquaintances and let your family call you from the Netherlands with a cheap number (look up on the Internet which one they use). They call for approximately 6 cents and for you it would be considerably more expensive. (I'd love to hear questions) For more personal answers, I do need your email. Just watch what you're doing.
Have fun
Ruud
Although WiFi is offered in many places, you (often/sometimes) have to pay for it.
(2 years ago in Starbucks in Hua Hin, it was crazy expensive and I had to give a copy of my passport to use the internet for an hour..)
Personally, I thought that was too much fiddling to use the internet for a while
Now I do that differently when I travel around.
-I use a Thai SIM card (12Call) in my Nokia phone.
-Buy credits (300 Baht) in 7-11 (or anywhere, they literally sell it everywhere. You can also buy a SIM card in 7-11)
-Call the service number and ask for a 50 hours/30 days internet package (200Bht + VAT), they speak good English and are very friendly and helpful.
-Connect my phone to my laptop via a USB cable.
-Start the Nokia program.
-Click on “connect to the internet”
-And go.
Comments:
-Speed is very slow but sufficient for emailing and surfing, works almost everywhere.
-I use 12Call because it also has coverage in the North East (True Move didn't have that at the time).
-Skype doesn't work this way, too slow.
-I don't know if all devices can do this: first used a Nokia N70 (6 years old) now Nokia 5800 Express Music.
-Your phone's battery is so empty.
-Seems complicated but it isn't. If you wanted to do something like that, I would first practice a few times in the Netherlands to “set up the connection”.
Once you get the hang of it, you'll be on the internet in seconds.
-Oh yes: “7-11” is a kind of SPAR, which is open 24 hours a day, at hundreds of locations in Thailand. Even at the airport where you land. In case you didn't already know 🙂
Have a good trip and have fun! 🙂
Hi Jacqueline,
I always walk into an internet shop. You can just plug that thing in there and work with your own laptop. Costs 10 baht per 30 minutes. I would advise you to use their PCs as little as possible because of the danger of key-loggers. Unless you own an ironkey then you can.
Furthermore, an internet sim in Thailand is a very good solution. You only need a dongle that can be used. Spot cheap and works fine. It's a bit slow, but a great solution for email only. Just turn off auto updates of your antivirus and your windows, otherwise they will take away your bandwidth.
Cheers,
thailand goer.
I've already worn out all providers once, usually good in the beginning only to taper off to mediocre later on. I have 3 internet cafes in jomtien/pattaya so constantly monitor quality.
At the moment I have the best results with True, 16/1 Mbps, Maybe 1x per month out (max 1 hour), about 2300 Baht.
Download 45 Gb/day!
Ron
Here in Chiang Mai True High Speed Internet.
Cheapest package 10/1 MB. Some problems at the beginning but a constant connection since May! Enough speed to watch missed broadcasts or other Dutch channels!
To begin with , we live in an outlying area of Chon Buri where there is no cable .
That is of course a problem. At the end of 2008 we had an IPstar sat one dish installed by TOT, but with a speed of 512/256 we had to make do and suffer, because you could forget about MSN with a webcam to the Netherlands. While the price of 2022 bath is high enough in my opinion
After I was fed up, I started negotiating with TOT to pay for the necessary cable to my house (1 km) myself and they would install it.
After we were at their office for the umpteenth time to discuss, a man arrived with the announcement that they were working on a new system and that we might be able to get our internet from there.
After a few months of waiting, the men from TOT came to test and there was a possibility for a connection. The only problem was that we needed a mast of no less than 12 meters. I bought that and added an extra man. The mast with receiver was set up in half a day by the people of TOT. Now we have a connection of 6 MB/512, which according to various speed test meters we often achieve well. This connection is called Broadband Wireless Access and costs 622 bath and we like it perfectly. This connection is also available in different speeds up to a maximum of 16 MB, but costs 1790 bath. The security of the internet is also excellent and we are never out of service, except 2 weeks ago when lightning struck their mast and so everything was broken, they also completely renovated it in 4 days and everyone had their internet back
Hans: The application costs just under 3000 bath in total, so this includes everything from hanging, adjusting, etc. to your computer. I have to say that I am lucky with the antenna because I have a container next to my house, there. we have welded a tube in the middle into which the thickest pipe of about 7 centimeters falls, inside which is the next pipe of about 5.5 centimeters, which when it is at height is secured through and through with a bolt and nut. AT 6 meters and at 12 meters we secured it to each corner of the container with steel cables. The receiver is only a small thing and weighs less than a kilo and does not catch any wind because it is open. I think I spent less than 2000 bath for the antenna. And the 6 MB works perfectly. So for a 5000 bath we now have an affordable fast connection with which I can also watch any missed broadcasts.
Thought of it too late >Quickly did the speed test :: Tuesday afternoon 6 Sept 15.21
Download :::7.2 mb
Upload ::: 812 kbs
20 MB is available in Pattaya. I don't know if that will actually be achieved. My experience in internet cafes is very good. Almost all of them have a very fast connection.
Some options are offered on the link below.
http://www.3bb.co.th/product/en/adsl/select.php?pkg=3bb20mb
Is wireless internet well secured in Thailand at public locations?
The point is that public wireless networks are not secured so that everyone can access them. This is not a problem for visiting websites and e-mailing, but I would be careful with, for example, internet banking…
it doesn't matter at all whether a wifi has wpa or is open. because every wpa can be cracked within 15 minutes nowadays and just read along. Even AES security is no longer sacred.
The condition is that your internet banking does not work with a password, but with a bank card, pin code and card number.
if you have ing I would stay far from their PCs because the tan code can now also be captured via a smartphone.
the best thing is just banking on your own ipad or laptop then they can't record the keystrokes. But with a password protection I would never dare to use internet banking.
Apart from the fact that you get the authorization via your mobile phone, it is a rickety system and you only find out if you have been hacked when you get home.
just with a calculator, pin code, card number is the safest. but again keep it to your own equipment. Also read your email !!! because with a keylogger they can easily get hold of your login name.
tip: create a dummy mailbox in gmail and have your other email forwarded in it during your holiday. You use the dummy bus to check and answer the email when you are on vacation. If the dummy email is hacked, there is nothing to worry about because in your actual buses you simply turn off email forward and you can continue at home.
@ Keylogger, but also cameras aimed at a keyboard. So always be careful in an internet cafe, even if you work with your own laptop.
yep, you're absolutely right. So just ask for the WiFi key and sit outside at a table or inside with a blanket over your head and over the laptop... with those temperatures... can you imagine it? and all those Thai people think the farang is crazy.. Lol 🙂
Public locations in the Netherlands are not that safe either. A matter of properly setting up your own security, firewall, etc. Windows already does that to a large extent. After using a public connection, you can disconnect and not leave it on. I wouldn't throw passwords around and I wouldn't bank online.
Download 6MB
Upload 0,5mb
3BB for 590 bht per month, no or almost no malfunctions for a few years, for this amount, nothing to complain about!
What does 3BB stand for and how did you arrange this, and which company etc.
Hans: first read carefully and only then ask questions. http://www.3bb.co.th/product/en/adsl/select.php?pkg=3bb20mb
Have a 3BB Premier package yourself, speed is 5mb down and 1mb up, is actually achieved continuously… It is a dedicated line and not a shared line, at least that is what they claim..
International sites work much better than TOT before, although it's always good to have a back up internet if you really depend on it
Costs are 2700 baht per month including VAT, I have the number of the technician myself, if something is wrong with it I can call him and he will always come by almost immediately, although for a small fee but better than no internet.
If all goes well there is also 3G available in Hua Hin and BKK, you can then connect the connection via your phone at a lower cost but also lower bandwidth of course.
Success with it!
The speed in MBs as stated by Thai providers is for internet traffic within Thailand. International traffic always goes through gateways of which Thailand only has 1 and which is congested during working hours and not on weekends.
This seems to be a political matter because now somewhere with 1 button Thailand can be isolated for international traffic on the internet.
I'm not sure what information you mean exactly. The speed in MBs specified by providers in all countries only applies to the country itself. I read in the international press and the internet that there would be only 1 international gateway. Don't know exactly where. About 2 years ago I read in the Bangkok Post that the bandwidth of the gateway had increased considerably. If I now want to see the NOS news with True (6 MB) as the provider, this often does not work at all during working hours. Sometimes still faltering outside working hours. On weekends it runs without any hiccups. Furthermore, there are still restrictions on the internet in Thailand. Not so long ago a Dutch news site was blocked, the same thing happens now and then with youtube and others. Blocking is easier if you only have 1 international gateway.
I have true :(http://www.asianet.co.th/THA/product_consumer_ultra_hi-speed_Internet.html#
Here you will find all rates. Example: 10Mb-699,- 20Mb – 1299, – 50Mb -2799 – 100Mb
4999,-
Easy to purchase from Lotus, among others, where they have an office.
The bill comes every month on time and you can pay at any 7 Eleven.
I have had 3 outages in 2 years, 1 of which was in my own (telephone) line. You will be answered by telephone in English and you will always be called back. Good company!
Frank, Naklua
Just as an addition: Low speeds during rush hour never bother me.
In addition to gateways, satellite connections are also used via Korea, etc.
Frank
Prov Nongkhai, rural village. We have TOT, 7 mb download (don't know how much UP) cost 650 Bath p.mnd olus 100 bath for the telephone connection (minimum usage, have a fax and a telephone on it) Generally we get 5 to 6 in the last months mb and a few times even above 7 mb.
On average once a week, connection drops, but lasts evn or max 3 hours. No problem in bad weather. We coped with regular power cuts in the rainy season with a UPS for moden and to set up the WiFi box. Of course, the laptops are not affected by power interruptions.
In other words, a Wi-Fi box from Lynksys in the house, with 1 fixed connection on it and Wi-Fi throughout the house for the rest.
Yes, internet in the Netherlands is faster and above all more reliable, but all in all I am very happy with the current solution compared to a few years ago when speed was no more than 1 mb and went out daily.
We don't have many problems with the internet here, but we do have problems with getting new (telephone) connections, no new numbers available, currently months of waiting.
In our village there is no choice. 1 provider, 3BB. The connection is fair to bad, never really good. After having complained several times and the mechanics have visited regularly, they have laid a whole new cable especially for track farang, at least 1,5 km. The connection is now fairly constant, but does not match what I have in the Netherlands. Since a few months also a new dns server…. go ahead.
The problem is in Thailand's cabling, they have never heard of fiber optics.
That beautiful wireless internet is also NOT available here.
What is a men's dreambox? TV or something?
Dear Johnny,
dreambox is Watching TV via internet…………………
But dreambox has passed and now it is OPENBOX.Much more stable.
In CNX cost box +/- 3000 Baht and 250 Baht per month.
If you want more information, just ask Khun Peter for my email address and I will answer all your questions
Greets.
I learn every day. I always thought you connected a dreambox to your dish and the internet. The latter because it then retrieves the codes and software it needs to decode and thus crack the signal it receives via the satellite. This allows you to watch free satellite programs that you normally have to pay for.
So if I understand your response correctly, the dreambox now streams everything via the internet? With the bandwidth in Thailand you are quickly bored and you only have a blocky image, it seems to me.
Dear Thailand visitor,
is true what you say, internet and via your small dish.
The OPENBOX is also connected in this way, but I still have 200 channels available via TRUE and Thaicom 2 and DTV.
Several dishes are connected to my box and it can handle all of this.
This was not possible with the Dreambox (older version).
The technician has simply placed a splitter on which all signals come in and the software of the box processes this.
Advantage 1 box and 1 remote control for 3 satellites.
Provides comfort of use.
Bandwidth has been here in CNX 7 mb for several days now and I am not bothered by any freezes.
Another tip is that this Openbox is an HD and I own an HD TV and already several English-language channels in HD along with football.
And probably this is getting more and more and better.
I pay for the service (decryption) through their server 1000 Baht every 4 months.
You probably won't find cheaper.
OK gentlemen,
Where can I purchase this?
email to: [email protected]
just on the internet seems to me to order in a web store. Or at your dish supplier. In Thailand they know how to do that.
Dear Johnny,
I don't know where you live, but in CNX easily available in several stores where they sell dish and accessories.
At the height of Global House there is a wholesaler of satellite reception equipment and you can go there.
Disadvantage: the Chinese owner speaks limited English, but he does his best to explain it visually.
Success with it!
Is OPENBOX a device that sits next to your TV and makes the satellite signals suitable for your TV?
Dear Anton
indeed and just type OPENBOX into Googk\le and you will probably have all your answers.
Success with it
You don't have complete cyber isolation, because you can choose, as you say yourself, opt for a satellite connection. Perhaps the only solution unfortunately. But why should it be slow. Do you have data on that? And what are the costs?
Besides the speed, you also have the high costs and the limit per day in numbers of MBs. Many satellite connections have no FUP, but hard numbers of MBs, so it's gone and so stop before your internet connection. But in my opinion it is always faster than your mobile phone connection via a dongle. Only the price is insane.
Here's some reading material.
http://www.howstuffworks.com/question606.htm
http://agent.hughesnet.com/plans.cfm
Hello Hans ; I think you can get 2048 kb with satalite and you pay the sweet amount of 6500 bath for that, but such amounts are not negotiable for me.
I don't know where you live, Hans, and I don't know if this system I have now is available everywhere in Thailand, but just visit TOT and they can tell you everything there.
Incidentally, my experiences with TOT can be called perfect, but if you live remote then no one is waiting for 1 customer. We have not been without internet for those 2 months. make this for our 2 apartments and then all wireless. luck is that the building is high enough for the antenna, so that saves some work. stop a bit because we are of course in Thailand here, but that does not exceed 24 bath
In October I leave for Thailand for 6 weeks. I stay there in Khonburi (60 km from Korat). Can someone tell me what the best wireless internet provider is, so that I can receive Nl radio and missed broadcasts. Thank you in advance,
Victor
My Internet experiences in Hua hin , which could also be true for other places , but certainly not for all places in Thailand .
If you are traveling with a Laptop, Tablet or Smartphone, you can opt for a WiFi card or, if there is a USB or SIM card slot, for a SIM card.
Wifi costs about 700 Baht per month, but I find that a "hassle" because you have to enter codes every time.
The reception quality probably partly depends on the distance to the transmission mast, so it is certainly not always as good as with a SIM card.
Moreover, the quality of internet reception often varies. I have the impression that this partly has to do with the intensity of internet use, which is determined, among other things, by the time of day.
On the iPad with 3G I work with a calling card. This of course also applies to the Smartphone.
If you have a laptop or tablet with a USB slot, you can purchase a “Dongel” that fits a SIM card. The Dongel is of course a one-time purchase, costing 600 Baht, I think.
The SIM card for a month costs <1000Baht. You have more than enough GB for a month of intensive use.
You can also use this "internet" SIM card in your smartphone and as a prepaid telephone SIM card, where you of course pay separately for your calling minutes.
In Bangkok and Hua Hin I have not been able to detect any difference between the reception quality of Ais and True. Pay attention to the (signal) coverage where you mainly want to stay. Get the best possible advice on the spot. Installing your "choice" is usually done happily and skillfully.
It is clear that if you are traveling around, a WiFi card is not an option,
You can of course use free Wifi in various places or use a signal with the permission of your "neighbors".
Last Tip: Skype didn't work for me with a WiFi card. In any case, much better with an Internet SIM card. Then Skype, when the average Thai is asleep.
Good luck John W.
Your I-Net problem is also known to me (Sa kaeo province). If it only rains for a while, the I-Net is gone. Please note: also in the Netherlands or Germany (I still have a house there) you will not get what you paid for. The net is just slower than the contract states. Also note the contract definition. . speed up to (or till) 6000Kb. It clearly states that you may get 6000Kb. But that only happens if you are all alone in the net and everyone else (Thai) is not at that moment. So it is not a Thai problem, but a general problem that is also known in the Netherlands and Europe. In Thailand, only I-Net over the phone (TOT) is fast. The so-called Thai 3G system is extremely slow and is only now being installed on a large scale in Bangkok. In Europe they are already starting with 4G. I would say your Thai provider, not delivered, then not paid. It will be difficult for you to prove this to those Thais. I also don't think you can impress the employees in the I-Net provider chop with that. I wish you good luck. Martin
Satellite is fast (faster than anything else in Thailand), but relatively expensive. Also in Europe satellite is expensive=so no difference. The fastest way is via TOT fixed line. TOT is good if you live in the center and lines are free. Living in a Mu Ban have to deal with the amount of people who also want TOT. If there are too few, there will only be no TOT cable for you. !! 3G has to do with the weather (rain or sun) and the time (many Thais surf or less). Because the Thai does not have a fixed meal time (so less surfing) you cannot gamble on that. End of the story: it depends where you live, but in general I-Net in Thailand is worthless. Greetings Martin