Dear readers,

I've been a bit naive and I'm still trying to prove myself right. Whether that succeeds is another matter, but as a slightly stubborn Dutchman I do my best. Recently got married in Thailand and had a great day. The evening ceremony was held @ theCableFactory in BKK, which was beautifully decorated by
The organiser.

We had to put in a deposit of 30.000 Baht, against possible damages. We had a discussion beforehand, it is a garden, so that grass will die with all the guests walking back and forth and dancing, etc. “Of course” was about extremes in the case of damage, not about broken grass. Unfortunately, things are going wrong there now and since I was wonderfully naive, it is not black and white.

Now theCableFactory arrives with a bill for reseeding pieces of garden. To which I indicate that this falls under their own risk. This is of course now an academic discussion, as the money is with them

The feeling is now very bad that a game is now being played. Only now I have no idea how people in Thailand would deal with this?

Regards,

Pieter

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9 responses to “An unjustified damage claim, how do people deal with this in Thailand?”

  1. Eli says up

    Maybe your wife has an idea?
    I assume she is Thai.
    Has the organizer already shown a quote?
    Can't you take your loss much better?
    You are now sullying a great day with self-inflicted negativity. Although they are of course the instigators with their behavior.

  2. John Chiang Rai says up

    In the beginning of your above story you already admit your own mistake, that you have nothing on paper, and that you were actually naive.
    Of course it may be that the alleged damage is wrongly charged by the Cable Factory in Bangkok.
    I also don't know how high this bill is, which they suddenly come up with, but fear that with the fact that you have not kept any written records, you have little further option to get out of this.
    The only option would be if you had an independent person/witness who could testify to your cautionary discussion regarding possible damage to this garden.
    If you don't have all this, I think you just issued a license of 30.000 Baht, which now makes this claim possible.
    Anything else, a report of deceit/fraud, and even commissioning a lawyer for this, is only going to make it unnecessarily more expensive.
    As harsh as it sounds, look at it as an incorrect tuition fee, save yourself worse that can turn into unnecessary stress. and just write off this 30.000 Baht, which I hope is not less than the alleged damage.

  3. Josh K says up

    Foreign.
    Sowing does not work in Thailand.
    They grow grass there and go to the customer in the form of a grass roll.

    Regards,
    Jos

  4. Lung addie says up

    Dear Pieter,
    legally speaking you don't have a leg to stand on, not here, not in the Netherlands, not in Belgium... nowhere.
    Since you have no evidence of the condition of the grounds.
    How much is the claim because you do not state that.
    If it's only about the warranty, take your loss and let it be a good lesson for the future. Since this is about a company: The Cable Factory, they most likely have their own lawyers and it will not cost them anything extra if you let it come to a legal dispute and that will cost you much more than the guarantee.
    Yes, some people want to be right, even if they don't have one.

  5. TonJ says up

    I sympathize with you. That's a lot about using the possibilities.
    Everything in good faith, sometimes things go like this.
    But you don't have a leg to stand on, you won't win
    My only option to try to change their mind in whole or in part is to tell them kindly but firmly that you will make appropriate use of your right to make it public on social media as a warning to others. But that you are still open to a solution.
    No case likes to be in the news negatively. They may want to come to a deal.
    Please note: if defamation can be proven, then the law here is quite in favor of the “defendant”. A neat, but for the hotel in question less positive, review on a booking site has caused the customer in Thailand considerable trouble. So keep it neat and don't let it lead to too much loss of face.
    Success.

  6. Pieter says up

    Dear fellow bloggers,

    Thanks for your responses.
    Very honest... I had secretly hoped for an 8nball that I didn't have in mind yet...:-)
    As you can see, I already assumed that I did. Better take my loss.

    We did have family on the spot to look at the damage, they got quite a bit
    the wind from the front. The owner clearly had no interest in snoopers….

    Anyway…right or not, tricked or not…it all doesn't help.
    We have deposited the deposit into their account, so they now have the power.

    In order to create a long and annoying aftermath, I have now indicated that
    We take the “damage” for granted. #lessonslearned.

    Thanks for the responses

    Pieter

    • Ton J says up

      Dear Pieter,
      I understand your decision, but the reaction of the owner would be a reason for me to put this on social media. Surely you should at least take a look at the damage?
      Sincerely.
      Ton

  7. Other Pieter says up

    That's bad advice, Tony!

    See:
    https://www.thailandblog.nl/nieuws-uit-thailand/hotel-in-gesprek-met-amerikaanse-gast-over-negatieve-recensie/

    I would take the loss and write it off as a lesson learned.

  8. TonJ says up

    @andere Pieter: I also warned about that. See my previous entry.


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