Passengers at airports or on planes disrupted order 722 times last year. It is striking that alcohol or drug use and aggressive behavior often go hand in hand. The flight to Thailand is also in the top 10 of flights from the Netherlands where incidents have been reported. This often involves excessive drinking.

This has emerged from an analysis by the Aviation Incidents Analysis Bureau (ABL) of the Human Environment and Transport Inspectorate (ILT).

In addition to being a nuisance, these persons also often constitute a 'potential risk to flight safety', according to the Inspectorate. In most incidents, passengers display aggressive behavior or do not follow directions; this was the case for 37 percent. Smoking is also relatively common, especially on long flights (35 percent) or excessive alcohol or drug use (28 percent).

Incidents involving disruptive passengers can not only cause unnecessary work for cabin crew, but can also pose a safety hazard. In general, the endangerment is indirect. This could include physical violence, the risk of fire due to smoking in the toilet, possibly in combination with sabotaging the smoke detector or inflicting injuries on passengers and/or staff.

Have you ever experienced something with difficult / drunk passengers on a flight to Thailand?

Source: www.ilent.nl.pdf

16 responses to “More and more nuisance caused by air passengers”

  1. Hans van Mourik. says up

    These kind of weirdos serve worldwide
    to be blacklisted,
    and will be in all countries as well
    banned from flying.

    • Erwin Fleur says up

      Dear Hans,

      You give it away easily, but the question was whether you experienced it yourself.
      Some situations are unavoidable and indeed not fun.

      I myself have experienced this a number of times and have also performed in it myself
      with a happy ending for everyone.

      People are on vacation and sometimes go a little too far in celebrating this.

      Give your experience in this and maybe we can learn something from this.

      Yours faithfully,

      Erwin

  2. Jacks says up

    No more serving alcohol during the flight, but also not at Schiphol where they are getting drunk before the flight. I've already seen them come into the plane that they could barely walk and then fall on the people sitting in the middle. I would refuse them, and also not take them with me, declare the ticket invalid, they will then lose that and not reimburse. That's how they learn, otherwise not.

    • Rob V says up

      Alcohol ban is a bit drastic I think, nothing wrong with a par (1-2-3) drinks during the flight. And the idiots who want to board very drunk will still be with you. This can of course already be refused if the crew notices that someone is under the influence. Completely justified.

    • Jan says up

      Hello Jack. I strongly DON'T agree with you, yet another solution where the vast majority fall victim to individuals who can't behave. When I fly I like to drink something during the trip and I'm talking about 1 or 2 alcoholic drinks, it helps me relax a bit, nothing wrong with that…., and many do this with me. Last year, public order was disrupted 722 times…. on how many passengers in total? Worldwide? Then the measure you suggested goes too far for me.
      Regards Jan.

      • Rob says up

        Completely agree with Jack
        Explain to me why you can't go half a day without booze.
        So for me it's just ,drunk don't fly
        And why should I be a nuisance from people who have been drinking.
        Because you or other people need to relax from booze take a sleeping pill.
        Nuisance is not flying for life .
        Gr
        Rob

        • Rob V says up

          Het gaat natuurlijk niet om wel/niet zonder drank kunnen maar dat het totaal disproportioneel is. Veruit alle passagiers die aan boord komen en een drankje nemen gaan daar goed mee om, genieten van een enkel drankje of vinden dat helpen bij het slapen (je slaapt wel niet goed maar dat is natuurlijk los van deze zaak). Ik heb bijna nooit behoefte aan een biertje tijdens de vlucht maar de enkele keer dat ik zin heb in een biertje moet dat toch kunnen. Niemand die last van mij zal hebben. Als ik nou een uitzondering was dan zou ik ook drank totaal verbieden, maar als slechts een handjevol idioten overlast zorgt en (een flink deel?) van die idioten al beschonken instapt, dan is het schenken van drank een irritante maatregel die op een minimum percentage na gewoon symbolisch is. Ik hou niet van symbool maatregelen, al helemaal niet als normale mensen daar hinder aan ondervinden.

          Refuse to board people who are under the influence and ban people who cause a nuisance by drinking. Possibly in combination with a blacklist so that other airlines also see that someone has committed serious misconduct or has committed minor misconduct more than once. This can go hand in hand with serving a few drinks for normal passengers. I would be very much in favor of that.

  3. Ron B says up

    About 5 years ago on the flight from Bangkok to Schiphol with Eva air, with a passenger who was deported from the country by the Thai police. This gentleman misbehaved throughout the journey and harassed other passengers and cabin crew. Near Schiphol, he also tried to open a door of the aircraft. Cabin crew did little or nothing. Once back on solid ground, a fellow passenger complained to customs, but this was dismissed with a bit of a laugh.

    Longer ago, on a flight from Schiphol to Bangkok with China air, I sat next to a Briton who told me shortly after take-off that he was taking a sleeping pill. However, this turned out to be some kind of drug. Mister started behaving very strangely and at one point even lit a cigarette. Fortunately, he was quickly called to order by his mates, after which he kept calm for the rest of the flight.

  4. Rinse, Face Wash says up

    Een voor de vlucht al aangeschoten passagier werd nadat hij al was toegelaten in het vliegtuig (KLM- Ams-Bkk alsnog verzocht om het toestel te verlaten nadat zijn onmiddellijke eis om drank werd geweigerd met als argument dat we nog niet airborn waren! Het meest domme argument wat er is, want gezien de man zijn gedrag had dit met meer alcohol op alleen maar erger kunnen worden. ) Hij uitte daar zijn misnoegen over en besloot dit kracht bij te zetten door tegen alles en iedereen aan te gaan lopen zeuren schelden en duwen. De man werd door onder ander mijn persoon en 3 medepassagiers “apart” genomen en tot stilte gemaand, (Lees; Klemgezet in de galley) wij boden aan om hem alvast maar `naar buiten` te brengen, maar dat mocht niet. De security voor de safety check welke als eerste was gewaarschuwd kon dit niet alleen aan en vond het ook eigenlijk hun taak niet. Toen de marechaussee na geruime tijd verscheen werd hij zo mak als een lammetje. Vertraging was het gevolg.
    Two other incidents, but experienced during the flight, but those were not flights from or to Bangkok, which are therefore asked about, but coming from America and a flight to the Antilles where fortunately a security man's tree was on board, this because of the then existing nuisance of scoops of swallowers who celebrated their success on the way home by drinking excessively on board. Incidentally, it was not a gullet, but a compatriot with whom you experienced a vicarious sense of shame, given what this man achieved in terms of negative behavior. As always, the good guys have to suffer for those who screw it up for them, but as far as I'm concerned, the alcohol can be off the boat. If one cannot do without it for a few hours, I would talk about it with someone from the AA or something. The total weight of alcohol that is now being carried (don't underestimate this) give the passengers as a gift so that they can take a kilo more luggage or something.

  5. French Nico says up

    I have (fortunately) never experienced aggressive behavior during a flight. However, I believe that part of the blame for aggressive behavior caused by alcohol consumption also lies with the airline. Then I refer to my observation on some flights that a passenger is served unlimited alcoholic beverages on request. Often those people have already “bought up” during the waiting period at the airport, which is already visible in their behavior when boarding.

    There are solutions against drug abuse:
    1. Force airlines by law to limit (limit) the provision of alcoholic beverages (to protect fellow passengers and safety in the airspace);
    2. Passengers refuse to board if it is established that their blood alcohol level will be above a certain maximum. The conditions may include that if the passenger is suspected of violating that maximum blood alcohol level, the passenger is obliged to take a breathalyzer test.

    An airline has a duty of care. Passengers who are disadvantaged by fellow passengers due to alcohol abuse or the consequences thereof (for example due to a forced stopover) can always hold the airline liable. You must of course be able to demonstrate a disadvantage and the airline must have failed in its duty of care. In that case, an appeal to force majeure may not be relevant.

    Other TB readers may have other suggestions or comments.

  6. B. Cortie says up

    Before boarding at the gate, take a breathalyzer test and declare the ticket invalid if the result is positive!

  7. Fransamsterdam says up

    No, never experienced anything on flights to or from Thailand.
    Regularly in the NS train on the way to the airport.

  8. Leo Th. says up

    Op de vlucht naar Bangkok een dronken Amerikaan, die naast mij zat en tijdens de aanloop van het vliegtuig om op te stijgen ineens naar het toilet ging, tot ontzetting van het cabinepersoneel. Drie Engelse jongelui op de stoel achter mij, die zienderogen dronken en luidruchtig werden door de enorme hoeveelheid en variatie van alcohol terwijl het personeel gewoon door bleef schenken. Op de vlucht vanuit Bangkok een Nederlander, die herhaaldijk handtastelijk was t.o.v. de stewardessen totdat een medepassagier ingreep en de desbetreffende persoon krachtig toesprak. En een groep dronken en zeer luidruchtige Noren van rond de 10 man in de businessclass van China Airl. Later bleken het medewerkers op een olieplatform te zijn, die in Bangkok overstapten en waarvoor ‘ons’ toestel ca. een half uur bleef wachten. Gingen verder met bier drinken maar vielen gelukkig na zo’n 2 á 3 uur in een diepe roes. China Airl. vertrekt ‘s-nachts vanuit Bangkok dus de kans dat sommige passagiers al de nodige alcohol hebben genuttigd is groter. Ik vind dat er voor zover mogelijk beter gelet moet worden op passagiers die al beneveld het vliegtuig instappen, het schenken van alcohol aan boord te beperken en dat de sancties bij ordeverstoringen in het toestel zwaarder moeten zijn, en zeker, zoals Hans van Mourik al oppert, door het plaatsen op een ‘zwarte lijst’ met de daaraan te verbinden consequenties.

  9. rvv says up

    I disagree with Jack. Why no longer serve alcohol at Schiphol or on the plane?????
    Should we all give way to those few debi///s? If someone has drunk too much (is drunk) just refuse on the flight and no money back. (own fault)

  10. Jack G . says up

    Have experienced some problems up close and mostly it was actually based on minor misunderstandings due to a lack of sufficient knowledge of the English language. Got to play doctor Phil a few times at the request of the cabin crew to clear things up. Swearing in English is no problem, but some neater words in English are difficult. Many people calm down by drinking some alcohol and fall asleep like a log. That is another one of the pleasant side effects that works for quite a few airline customers, we will conclude. And no, I haven't been drinking alcohol for a few years now, so I have absolutely no self-interest. 1 time experienced a horrible lady who thought the cabin crew was her personal butler. Very rude in her language and walking around drilling like an American sergeant. Upon arrival, this lady was allowed to come along for an evaluation interview. Hopefully she was allowed on the wing on her return flight.

  11. ball ball says up

    If everyone would take their fellow human beings into account then you would have a problem there are many people who think that they are alone on the plane large families and groups that you have to separate don't stand together and don't talk to each other that doesn't go in the aircraft paths.
    Irritations are leaning on other people's seats and feet in the aisle and kicking against your railing which is a regular occurrence or they have no mind to think about the fellow passengers.


Leave a comment

Thailandblog.nl uses cookies

Our website works best thanks to cookies. This way we can remember your settings, make you a personal offer and you help us improve the quality of the website. read more

Yes, I want a good website