Schiphol (photosounds / Shutterstock.com)

Schiphol has started a pilot on its website showing the predicted waiting time at the security check in Departure Hall 1. This predictive information at the security check is part of a personal travel schedule that Schiphol offers the traveler.

For a selection of flights where passengers travel via Departure Hall 1, the traveler is advised on Schiphol.nl well before departure of the ideal time to pass through security and how long the waiting time is expected to be at that time. From two hours before the scheduled departure of the flight, the same information about waiting times is displayed on Schiphol.nl as on the physical signs at the airport security check.

Waiting times at the security check are predicted on the basis of a smart data model that uses historical data and expected passenger numbers. The pilot will run until early October. It will then be examined how the data model can be further optimized and applied, including for the other departure filters at Schiphol.

6 responses to “Schiphol starts pilot with predicting waiting times at security”

  1. brabant man says up

    Instead of predicting waiting times, Schiphol could better work on eliminating waiting times.
    Due to regular fuel supply failures, long waiting times for luggage, the scam with (valet) parking, the tax-free shops that are anything but tax-free, the ridiculously high airport taxes, etc. And worse, Schiphol is the airport with the most 'almost' accidents.
    All the more reason to choose a foreign airport.

    • And worse Schiphol is the airport with the most 'near' accidents. Please provide a source for this claim

      • KhunKarel says up

        Have a look here, you could have found it yourself.

        https://www.ad.nl/binnenland/schiphol-is-recordhouder-gevaarlijke-incidenten~aa18c38e/?referrer=https://www.google.com/

        • I don't have to find or look that up, if you claim something you have to substantiate it with facts (a source). It is customary to do this immediately and not afterwards. Saves a lot of chat hassle and therefore pleasant for all readers. There is already enough nonsense and gut feelings being spewed here.

  2. ruud says up

    When I was at the security at Schiphol two years ago, the sign said waiting time 10 minutes.
    Unfortunately, those 10 minutes lasted half an hour.
    Predicting waiting times seems even more difficult to me.

  3. wim says up

    Curious. Instead of making the problem visible via an app, I think it would be more sensible for Schiphol to better align the staffing at security with the flight schedules so that queues can be avoided.


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