The Social Insurance Bank (SVB) requires proof that you are still alive for the payment of your pension or benefit. You prove this with the life certificate form. You must complete this SVB form, have it signed and return it to the SVB. Due to the coronavirus (COVID-19), you cannot have this signed at the moment.

On the form you received from the SVB you can see who you can contact to sign your form.

Other names for a life certificate are:

  • Proof of being alive
  • Statement alive
  • Certificate of vita

I received a form, but can't have it filled out right now. What now?

You will have more time to do this. You now have until October 1, 2020 to complete the life certificate form, have it signed and return it.

I have not received a form yet. When will I get this?

No new life certificate forms will be sent until 1 October. The life certificate form will then be sent to you. Then you can fill it in, have it signed and return it.

My pension or benefit has been stopped. What now?

The SVB probably did not receive a life certificate form from you. In this case, please contact the SVB as soon as possible via the contact form. You can also send a WhatsApp message to +316 1064 6363.

Source: Netherlands worldwide

15 responses to “Corona crisis: Frequently asked questions about life certificate (SVB)”

  1. Erik says up

    My experience with that contact form is bad; after a few weeks no call or e-mail. I don't have WhatsApp.

    I had a direct number to one of the people there (taken from a letter) and I called that; you get a robot but if you let it go all the way there will be an option to 'stay on the line' and finally you will get an employee. He noted a call back and that took place after a few days.

    It must be a madhouse there right now so I understand that things are different than normal.

  2. Hans Bosch says up

    This does not apply to Thailand. Attestation must be signed by the SSO (Social Security Office). And that is open.

    • Pieter says up

      Read the newsletter of March 23, 2020 from the SVB, then everything is clear.

      • Gerrit Decathlon says up

        https://www.svb.nl/nl/aow/nieuws/Levensbewijs

    • gore says up

      Can simply be signed by the municipality later .... you really do not have to drive 200 km or more to SSO ....

    • raymond says up

      I was in Laem Chabang on April 7 at SSO, it was not possible to enter, closed. Outside fill in a form with what you want and deposit it in a mailbox, so that was of no use to me.
      when went to the police in banglamung the lady who had to sign was on maternity leave, then went to the municipality in banglamung is not signed reason is not in Thai's. police post in Huay Yai, road 331 gone, the municipality where I live didn't help there either and got the answer after they called emigration in Jomtien for advice, you just have to go to your own embassy in Bangkok. It is therefore not possible for me to prove that I am alive at the moment, I have told the SVB, so far I have not received an answer from them.
      maybe they wait until I'm dead (555) from corona

  3. Pieter says up

    Read the newsletter of March 23, 2020 from the SVB, then everything is clear.

  4. Maarten Binder says up

    Got a call yesterday from an exceptionally friendly employee. In response to my e-mail question about how to proceed, he said that the forms will be sent again in October. When I asked him to do that by e-mail, he said: “Then we will both do that”.
    There were two days between my question and the moment I was called. Outstanding service.

  5. Christian says up

    Dear Pieter,

    Funny that you refer to the newsletter of the SVB of March 23. I and many with me did not receive that letter, because there is no mail from the Netherlands. It was precisely around that time that the stagnation of postal shipments started.

    • Pieter says up

      The newsletter was never sent by post.

  6. Bert says up

    Dear all, yesterday April 28, 2020 received the letter + "proof of being alive" from the ABP.
    The ABP asks me to fill in the requested information and to have the statement confirmed. The ABP writes that this confirmation may only be done by three people:
    – a civil registrar in your place of residence or
    – a notary or
    - a judge.
    I must send the statement to ABP before 1 November 2020.

  7. Christian says up

    Also online I did not receive a letter of March 23 from the SVB. That is why I recently asked the SVB a question about the Certificate of Living, but I see on their site "question pending".

  8. Jos says up

    I had my proof of life for my state pension filled in at sso in Jomtien, and also from my pension. But the mail is the problem, nothing is sent, my mail has been in Bangkok for 1 month, because the letters are sent by registered mail, I can track the mail!

    • Maarten Binder says up

      If you have a DigiD, send it that way. That has to be divided. Which I always do. You will immediately receive a message of receipt. Mention that it is also on its way by post. Always accepted.
      Of course you must have made a copy.

  9. Jan Zeggelaar says up

    What is the address of the SSO in Jomtien?


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