Use of internet at Schiphol

By Joseph Boy
Posted in Column, Joseph Boy
Tags: , ,
1 September 2012
KPN Schiphol

It is teeming with a lot of beautiful sites where you can, as it were, at home from your lazy chair hotel roomcan book anywhere in the world. You often book considerably cheaper via these sites than directly with the hotel within your travel(budget) fits.

Colorful photos and descriptions will give you a good idea of ​​what's on offer. Swimming pool, room size, breakfast, restaurant, gym or room safe, it's all neatly marked. You can also draw on the reviews of travelers who have previously visited the hotel in question.

Internet

The hotels offered are described very extensively on the many sites, but at a number of sites the internet phenomenon is still missing, something that is indispensable for today's traveler. It might be about time that the Booking sites pay more attention to this and also mention this phenomenon in the hotel features. Fortunately, some larger sites such as Booking.com and Agoda have now included information about the internet under the heading 'Facilities'. If Agoda now also mentions the hotel tax and service mentioned in very small print and numbers in the total price, then we are on the right track there too. You can no longer sell the consumer such opaque nonsense in this day and age and call them silly. So Agoda use your mind.

A self-respecting hotel will offer internet service to its guests for free. Although … there are still hotels that cannot unlearn the well-known grocery mentality and often charge unheard of rates for this simple service.

KPN out of the loop

The most ridiculous price applies to our own KPN at Schiphol Airport. If you would like to make quick use of the Internet medium at our national airport, KPN will lend a helping hand. If you didn't see it with your own eyes, you wouldn't believe it. Near gate G7 you can read KPN's offer: Premium WIFI. Fifteen minutes, not 16 minutes, using this premium offer will cost you 'only' 3 euros, half an hour 6 euros and for a low price of 12 euros you can really use this service for 90 minutes. Visitors to our country who leave home will have a nice feeling about the Netherlands, except for KPN.

America Mobile

Who did have a good feeling about KPN was Carlos Slim, the richest man in the world.

When he saw the prices mentioned, he immediately decided that his telecom company America Movil should incorporate that Dutch company. Our dear Carlos got his mouth watering when he saw these prices and the corresponding profit margin. An offer was quickly made. KPN made every effort to persuade its shareholders not to accept the Mexican bid, but this group ignored this well-known advice. With moist eyes of happiness, Carlos Slim now gets a big finger in the KPN porridge. Today's consumer is articulate and you can no longer treat them as an ignorant fool. And that also applies to hotels that charge absurd prices for an internet service.

57 responses to “Use of internet at Schiphol”

  1. Dick van der Lugt says up

    Schiphol? No, then Ho Chi Minh City airport. Internet is free there. Schiphol and KPN have no knowledge of service.

    And now that I'm whining. If you leave late at night, you have to look carefully for a place to eat. Next time I'll bring a thermos of coffee.

    • Bert Van Hees says up

      Can add another “nice” experience. Landed at Schiphol from tropical Thailand two years ago, where a pack of fresh snow had just fallen. Of course there were no trains at that time (which is normal in the Netherlands with a few flakes of snow), but driving a car was also virtually impossible. My wife and I had nothing left but to spend the night at Schiphol. That is what. Just about all catering outlets and shops were closed and the hall was unheated. It was two or three degrees. Most did not have a jacket or sweater with them. That's what really Schiphol in 2010 and not an insignificant airport in a third world country.

      • Carolien says up

        It seems quite logical to me anyway that if you travel to the Netherlands in the winter, you have a jacket with you.

        • francamsterdam says up

          I never take a jacket with me in the winter either. On the way to Thailand usually someone who takes the car to the station, the train is heated in the Netherlands, you arrive covered at Schiphol and after that I certainly don't need it anymore so I really won't walk with it for three weeks carry. I sometimes get a strange look on the platform, but standing in the cold for 2 minutes won't kill you.
          A self-respecting international airport in 2012 should just sell these kinds of products 24 hours a day. When I return to Schiphol, I now often put on 4 T-shirts on top of each other so that I can have a smoke outside. The blow is very big. At such a moment they simply miss out on a potential satisfied customer for a (too expensive) body warmer or jacket.

  2. John Nagelhout says up

    You should take the internet with a grain of salt!

    1 booking sites earn it, so if you are at the door, and you do business there, it is usually cheaper, it is better to see something on those sites, than just pick out a few shops and do some business yourself on the spot, and check .

    2 With photoshop you make the nicest things, so you brush away unattractive mess.

    3 The situation may have changed completely. I once saw people in Chang Mai in a very expensive hotel, but around them it was a large construction site for ten hours a day (that was probably not indicated on that site)

    4 Wifi sounds nice, but it goes through a router, so the more guests, the worse the realized speed (internet cafes enough with 2 mb)

    5 You also have to drag that damn thing along

    Finally about KPN, a worse provider is almost impossible to find, poor service, you almost never get the promised speeds, and to make matters worse, they quietly release DPI (deep packet inspection) on their users, to find out as much as possible about their use to find out, (so are you a data guzzler (many mb's) they secretly pinch you..

    • KrungThep says up

      Of course booking sites make money from it, but these booking sites (just like travel agencies) do receive special lower rates from the hotels to sell rooms to the customer with their own margin.
      It is therefore not entirely true that it is usually cheaper when you are at the door. This sometimes happens with hotels (especially the simpler ones and when the occupancy is minimal), but in many cases walk-in prices are higher than the prices you get through online booking sites.

      • John Nagelhout says up

        I partly agree with you, but I travel a lot there.
        If that booking site can negotiate with them, you can do that yourself, and then without the profit mark-up for that site.
        Is also experienced as very normal there if you do.

  3. HarryN says up

    Sat August 21 at the airport of Alicante (Spain) Internet 1 euro for 10 minutes Certainly not expensive.

  4. Angelique says up

    At Singapore airport, internet is free at various points 🙂 KPN has always been expensive and will always remain so.. so no KPN for me for years….

  5. Stop talking about KPN, what a drama. Been collecting my telephone subscription twice for 6 months. No matter what I do, they don't respond. e-mail, call, complaint submitted, letter sent. Just don't get a response. When I call I am on hold for over 20 minutes. I finally get someone on the phone promising to solve it and then I hear nothing. KPN is really a worthless company!

    • John Nagelhout says up

      True, I had the same thing, but they just do it on purpose. That way they catch a little extra. I had canceled them and switched to Upc, so I no longer had internet and telephone from them. Months later, the bills started pouring in.
      Yes, that guy says, you have to keep an eye on that yourself, while I no longer even had a connection to that cable of theirs!
      The nagging went on for months, I then said, if you want that money, then go to court, I'll see you there.
      Take a look here, you're not the only one Peter, they just do it by default!!
      http://goo.gl/GlsN1

    • King French says up

      Khun Peter, just have it booked back through your bank. It can take a long time, but you always win. Have experienced it yourself, threatening with a collection agency, they can do that too.

  6. Marcus says up

    For KLM business class it is free. If you can get in with economy and no gold or higher card then you also get the signal from outside to Lounch. PV is date-km

  7. ReneThai says up

    As a KPN customer, I use a free WIFI internet service at Schiphol: KPN Hotspots.

    So for those who have KPN Internet and also have a laptop, tablet, iPad or other WIFI device, sign up and use it, also at NS stations.

    http://www.kpn.com/prive/internet/mobiel-internet/hotspots.htm

  8. Ko says up

    In most hotels I visit abroad I don't pay anything for wifi. Just join the service. In NL I have seen prices of 17,50 euros per hour. At bangkok airport there are free internet providers everywhere for 15 minutes. When you leave you will be offered 1 hour of free WiFi. Apparently it can also be done differently. In Hua Hin, internet is free for everyone in the center.

    • Carolien says up

      Both in the Prince Palace hotel in Bangkok and the Empress hotel in Chiang Mai I had to pay for the use of the internet.

      • Leon says up

        I visit the Empress in Chiang Mai 2 to 3 times a year.
        I have never paid for internet there. They have an excellent WiFi network.
        This allows you to use the internet in your room via laptop or smartphone.

        • Kees says up

          Correction - you did pay for internet there, it was only included in the room rate and was not itemized separately on the bill. All costs incurred by a hotel, including internet, will eventually have to be covered by the income (hotel guests) anyway.

          • Leon says up

            Bit of a stupid answer.
            If I don't use the internet, do I also pay for it???
            You say it was included in the room rate, so I can get a few more jokes.

            • Rob V says up

              “If I don't use the internet, do I also pay for it?”
              Yes indeed. All costs + profit must be made from the room rate. As an owner, for example, you can choose to charge everything separately (costs for TV, electricity, towels, sheets, swimming pool, etc.) but not to wait for many hotel guests. General/standard services are expected to be included in the price as standard.

              Nowadays, guests also expect more and more standard internet in their room, so this will be included in the room rate instead of being charged separately (optional).
              There is no such thing as "free", people simply have to have bread on their plate.

          • math says up

            @ Kees. What are you basing that on that internet is included in the room rate? There are 2 possibilities: Either one wants to earn money or it is an extra service to the guest. I cannot imagine that a guesthouse in Pattaya, for example, where people pay 500 bht for a normal room, the internet price is included. YOU? I come from the hospitality industry myself, graduated from a high hotel school, but I don't believe in this. But hey, you'll have your reason for repeating it every time.

            • math says up

              Would like to add: Why is the internet free in eg Dubai and Singapore? Why do people have to pay in Dusseldorf and Amsterdam, for example? Earning money or providing service to the traveler. Exactly the same argument.

            • Kees says up

              See Rob V's story above. I can't make it clearer. Yes, the wifi is also included in that 500 baht and if it is not yet the case because it has just been installed, for example, it will be included in the next upcoming price increase.

              The real cost of wifi per room is very low of course, while in some hotels they charge exorbitantly high wifi prices of 15+ Euro per day. Just like a bottle of coke from the minibar and breakfast are ridiculously high priced in the better hotels. But wifi in a hotel (or 'free' minibar use or 'free' breakfast) is at best 'included' but never free! And at airports it is included in landing fees, which are ultimately included in the price of your ticket.

              All costs + profit ultimately end up with the end user, including WiFi. Isn't that so hard to understand?

              • math says up

                Then I disagree with you and Rob. Ever heard of revenue management? Ever heard of return-oriented method? It's quite a calculation, I'll spare you because that's not what it's about here. But did Rob V also study for it if you agree with him? Is he general manager of a hotel? or been? You ditto? I say this because you are so firmly convinced, then I am also curious what you base that on? I only hear that nothing is given for free, that is not a substantiated answer.

                • Rob V says up

                  The point remains that this is about money and is therefore not a real free service. By offering internet as standard (included in the room price), people naturally hope for more turnover and therefore also profit. Suppose that by offering internet as standard you have lost the cost price per room per night for internet by 5 euro cents. You can then include this in the next price increase, or choose to hand in this amount (slightly less profit per room, per night) but attract more customers through the more extensive service and/or for a longer period of time, so that at the end of the the ride thus makes more profit. How many hotels would offer these services if they made less profit at the end of the day? I do know the answer…

                  This also applies, for example, to free internet in cafés, coffee corners, etc. The selling price of a product may remain the same, but it is of course hoped that offering this “free” service will attract more customers and/or that they will stick around longer and then more purchase which makes the owner more profitable. As long as internet is not yet standard everywhere, that kite will indeed fly, by the time internet is available everywhere and there is therefore no special added value for the consumer to choose your hotel/company, then the larger turnover (more customers, customers will remain longer, …) bonus are lost but one still has to make a profit. The service is therefore ultimately settled with the user, even if these are only a few cents per user.

                • math says up

                  I give up Rob V. Substructure, that's all I ask! It's about money? Of course it's all about money, but that's no reason to charge more for a day of internet than they pay for a whole month's subscription.

                  Moderator: here's the last comment in the yes/no discussion.

                • Kees says up

                  @Math - I can't escape the impression that Rob V does provide solid substantiation, instead of just waving some business economics around like you do. And I can't speak for Rob V, but I did indeed study for it and am familiar with how hotels calculate their prices. I agree with you that some hotels charge absurd prices for WiFi and others don't. However, it is never 'free' and that also applies to breakfast, towels, changing the bed linen or the chocolate on your pillow.

    • Kees says up

      @Ko – just think about it dude, It's a hotel room! Everything that is interpreted as 'free' by you and others (minbar, breakfast, wifi, etc.) is therefore simply included in the room rate. They will have to recover those costs one way or another.

  9. Dennis says up

    Just like in some hotels (certainly the more expensive ones, of all things, while you already pay a god fortune for a room => eg Hilton Schiphol), Schiphol is also lord and master in sucking it out of its customers. Packing, internet etc everything costs a fortune. Another wonder that the toilets at Schiphol are free! That must have been the longest time.

    Fortunately (and of course KPN does not advertise that, because they are not crazy) if you have an internet subscription from KPN, you can also use the internet for free via “Hot Spots” (also at Schiphol). Do look up your login codes in advance, but it does work! I myself use a smartphone and I can use the internet via 3G anyway. Also at Schiphol.

    Regarding booking sites: The good sites (e.g. Booking.com and Sawadee.com (= R24 with which Thailandblog also collaborates) give you absolutely better prices than standing in front of the counter and asking for a room. You have to be very good at talking to get the same price at the counter, especially in the larger and/or better hotels. A local hotel will realize that they can save the fee and if you speak directly to the owner, but all other hotels will then have the normal “ use walk-in” rates and they are (considerably) higher!

    • John Nagelhout says up

      I think it does indeed apply to the more expensive segment, but the cheaper, more ordinary hotels, really not.
      Know several, but there is quite a bit of business at the door.
      Often you also have that there is still some kind of linking system in between, so then they do have their own site, but the payment goes through “something” else.
      And as I said things change quickly in Thailand, maintenance and such they have often never heard of, so a nice toko can be a lot less fun a few years later.

  10. Leo says up

    Often book hotels through a booking site, the advantage is of course that you are sure of the room you want for a usually lower price. However, that kite does not always work, also experience that a walk-in price is even (significantly) lower; when I'm sure I want to come back in a hotel, I always ask for the price on a future visit when I leave. If you already know the date, it is sometimes good business. Hotel chains also often have their own site, check whether there is a promotion and then click on it, because not every site automatically uses the cheaper promotion rate. The disadvantage of booking in advance via a booking site is of course the fact that you are bound by place and dates and may miss out on that one nice hotel that is not on a site. All in all, it remains a personal choice.

    • math says up

      It is with increasing amazement that I read all these nonsense stories! One also agrees with the other, that's the beauty. People know about bells and whistles, but they know exactly how e.g. booking.com works… Not so! I read everywhere that rooms are cheaper and what not all. Well I will help you out of the dream. Every hotel that does business with booking.com has its own login code and therefore determines its own prices. Booking.com is completely outside of this. They actually do nothing at all, you can use their site and you have to pay commission on a room rented through their site! If I now say I want to be full in September, just set all rooms at 29 euros, I will put that on booking.com myself and I will indicate how many rooms I want to rent out at that price. At the counter you can get completely different prices than on booking.com, but they are usually the same. You have 1 advantage. The booking is direct and the hotel does not have to pay any commission. I do business with booking.com and others and let booking.com fill my rooms for 90%. Nowadays one cannot do business without these sites because almost everything goes through these sites. So I end by saying that the owner or chain sets the price on the booking.com site. These are completely out there!!!

      • Kees says up

        Oh irony ... when you talk about 'one knows about horns or blows' you really know about blows and whistles, at least when it comes to expressions in the Dutch language...

        • math says up

          You are absolutely right Keith! If you have been away from the Netherlands for many many years…..But should not be an excuse.

          • Kees says up

            @math – oh I make a lot of mistakes myself. But I loved the irony in this one so much, I just saw the humor in it and couldn't resist reacting!

      • Leo says up

        Dear Matt,
        You as a business entrepreneur and I as a consumer look at booking sites. If I really want to book a certain room on a fixed date in the hotel I want, these sites are the solution. In addition to the price, the ease of booking and often the immediate confirmation also play an important role. If it were a hotel in the Netherlands, then I could possibly obtain information by telephone, but for a hotel in Thailand / Asia that is of course much more difficult. Often the hotels I want to book also have their own website, usually less user-friendly, and the prices on the hotel site are usually higher than the same room via a booking site. Can you explain that to me because it always surprises me! If you could book cheaper directly online with the hotel itself, the consumer would just do that anyway. Incidentally, I do not think that a booking site makes money by doing nothing, they build and manage a customer-friendly website, arrange payment, offer support, etc., so that they take a lot of work off the hands of the hotel entrepreneur.

        • math says up

          Dear Leo, as I said, the chain or hotel owner determines the price both on its own site and on e.g. booking.com. If I make a private day trip or go abroad for business, I always book via booking.com. It's just easy! Booking.com does not arrange the payment either. You leave your credit card number with every booking you make. This is for security should the guest not show up. You can then debit the amount of the first night. Many hotels also check whether the credit card is valid, if not they will receive an email stating that your booking has been cancelled. The hotel room is paid at the hotel itself, by credit card or cash. Just check the site, booking.com does NOT take payments. Why the prices differ has everything to do with the occupancy of the hotel, high season, low season, etc. One can then stunt via a booking site and one can then be cheaper, but that is not always the case.

          • Leo says up

            Dear Matt,
            I talked about booking sites and not booking.com specifically. For example, when I book via Agoda or Sawadee, I pay directly to this intermediary and not to the hotel on site. As far as booking.com is concerned, you are right, you pay on the spot. But it was not really about that, so I am surprised that hotels on their sites do not charge at least the same price as those of the booking sites, all the more so since you yourself state that the hotel owner determines the price that is asked there. Incidentally, in my opinion the booking sites offer more guarantees, people are regularly scammed who have booked and paid for a room or bungalow directly online and then find themselves in front of a closed door upon arrival.

  11. johan says up

    Free WiFi is not free everywhere. IN Catch line at the Starbucks opposite Pantip Plaza they charge 150 baht for 2 hours of internet.
    The coffee price here is also quite hefty.
    WiFi is free at various airports, such as Kuala Lumpur.

    The use of a smartphone or tablet with WiFi in Bangkok is also tied to your subscription of True move at McDonald's and many other places.
    So no free WiFi here.
    There is currently a discussion whether a number of hotels are happy with the pricing policy of booking.com and agoda.
    The fee or commission to be paid feels bad for the hotelier. This is likely to change in the future.
    Booking directly is more favorable for many hotels and they even rent out for lower prices.
    Most of the time it is negotiating.
    Many hotels do offer Wi-Fi. Is often well and clearly stated on booking.com or Agoda.
    Another common problem is charging. You regularly come across hotels or guesthouses where the number of sockets is minimal. Sometimes 2 is already a lot.
    A separate power strip in the backpack is recommended.

    • John Nagelhout says up

      Beats!
      Hotels are often stripped down by those kinds of sites, that's why they like to do business directly with you, they themselves earn a bit more normally, and as I said you can often do very good business. The margin with which he can then calculate is greater.
      Unfortunately, the hotels can no longer avoid such sites, but for the hotels it is often a misery. The same story often applies to travel agencies, which often buy at bottom prices, but that is not what the customer pays, and they think I'm cheap.
      The hotels are hollowed out, and the site runs off with the money, for which they do not have to do much.

  12. Piet says up

    Nothing is free at Schiphol, but I don't even miss that free wifi. All that hassle and then sometimes you get a code to access it and it doesn't work etc etc. Then no internet.

    I will never do business with KPN as well as KLM. That's why I don't want to get on the phone with arrogant officials.

    But arrived at Schiphol the other day and wanted to smoke. Smokehouse finally found, closed for cleaning. Found another smokehouse, closed for cleaning. So couldn't smoke anywhere after not smoking for 13 hours.

    Watching the monitor which belt my luggage would arrive. Oh my flight is not on it again, always the same.

    When I enter the train hall, there are planters everywhere in the middle of the road with a sign saying "water catcher". They put them under the leaky roof.

    Finally smoking a butt on the Schipholplein, there is no one at all at those smoking poles, but they smoke right outside the door and throw all the butts on the ground.

    Yet people should not be constantly looking at a screen while on vacation. Look around you and make contact, you can use the internet at home in Thailand you can have fun.

  13. Mike37 says up

    At Schiphol we could use the internet for free at the Heineken bar and that large open bar with a roof.

    • Carolien says up

      There are several places at Schiphol where you have free WiFi. We always use that and it works great!

  14. Cees-Holland says up

    I never actually use mobile internet, on my old Nokia it's really not nice to do.
    However, it can sometimes be useful/nice to be able to surf, such as at Schiphol.

    I came across it yesterday via the Consumentenbond.nl.
    http://www.bliep.nl
    This is prepaid, can be switched on or off daily and costs 50 cents/day.*
    Just the thing for me, who has mobile internet a few times a year.

    *I must of course not forget to switch off my bundle before I leave by plane, otherwise it will be expensive. :-)

  15. Kees says up

    Free internet in hotels does not exist. Perhaps they mean that the wifi is included in the room price and is not charged separately?

  16. revolving blade says up

    You can of course also send an email to a hotel and ask if they can offer you a better price than that of booking.org. Often works excellently and in this way it is often possible to negotiate about, for example, WiFi use, if it is not free.

  17. Daniel Drenth says up

    Another reason to avoid Schiphol, give me Germany

  18. Ronny says up

    It is a long time ago, but I once experienced a somewhat absurd situation with a hotel booking and the role that the internet plays in this
    Since I was invited to a party, and I wanted to enjoy it in all freedom, I decided to be sensible and take a hotel room on the day in question.
    A few days before, I happened to be there, and immediately decided to book a room for the day in question, and so I ended up in the Novotel for this.
    The otherwise very friendly lady at the reception handed me a folder with a photo of the room and all kinds of information about it. The price of the room in question was 165 Euros, which was a fair price for the quality and comfort that you got instead.
    However, I must have shown by my body language that I thought it was a bit on the expensive side, because the lady suggested that when it came to a WE night, they offered the same room for the price of 75 Euro. I was over the moon about this offer, because the day in question was a Saturday, so I immediately wanted to book the room with her.
    I am not allowed to do this, she said, because these prices can only be booked via the internet.
    I was surprised, because I was standing at the reception of the same hotel. Then why couldn't I book here at the reception.
    Another attempt was made in every possible way, but she continued to refuse, albeit kindly, but firmly. Can't I from the management she said.
    I understood her point of view, orders are orders, but I still found it difficult to grasp.
    She apparently saw my disappointment and suggested a solution.
    I could use the PC in the lobby a few meters away, buy an internet card from her and then book the room via the internet.
    So I bought a card, then went to the internet, to their website (which, by the way, immediately offered itself as the start page because I was in their hotel) and then booked the room.
    I of course got an immediate reply and confirmation which was not surprising as it was the same lady on reception who confirmed the booking. Since we were only a few meters apart, me at the PC, she at her desk, she even immediately gave me her thumbs up as confirmation that the booking was well received and recorded.
    Just to say how the internet determines our world nowadays, and even the simplest action cannot or may not be performed without the intervention of the internet. Absurd… or not?

    For the curious - I saw that friendly lady again on the day of my stay and went for a drink after her shift. She also thought it was absurd, but the hotel's policy stipulates that discounts can only be booked via the internet. You will not find those prices anywhere at the reception. In this case, it makes no sense to visit the hotel and negotiate a better price there.
    For the rest, I had a very pleasant conversation with her so that I almost forgot that I was here for a party… but actually that had already started without me noticing………

  19. John Nagelhout says up

    Nice story, and I immediately believe it.

    “So you won't find those prices anywhere at the reception. In this case, it makes no sense to visit the hotel and negotiate a better price there.”

    Only that is not true.
    It depends on the situation, and their policy. It will probably apply to the more expensive segment.
    For such a thing as Prince Palace in Bangkok, you also had that, at the counter amount x, and if you booked at that travel agency or via them on the internet, it was considerably cheaper.
    That's because those guests buy an x ​​number of rooms at bottom prices, so a fixed purchase, even if they are empty.
    That apparently also happened via your internet booking, there is a company between them that purchases permanent rooms, so that hotel achieves a coverage ratio.
    Well, you have to do something as a hotel to survive.

    165? euros?
    Not in Thailand I assume?
    That's a hefty amount for Bangkokian standards 🙂

  20. cor verhoef says up

    Can I have the last word? Yes, I can. Rockefeller already said it; “there's no such thing as a free lunch”. Free does not exist. Kees and RobV are just right. When a hotel offers “free” Wi-Fi, the hotel owner really does not pay for that subscription out of his own pocket. Included in the room rate. Is that so hard to comprehend?

    • math says up

      Yes dear Cor, that is very difficult to comprehend. That you understand English teaching and certainly also Thailand, I take everything from you in these areas. But you haven't eaten cheese from the hotel industry. To cut a story short. I have been general manager at the Accor group. Novotel was decided to do the internet for free, more expensive segment, eg Sofitel was the cash register and had to be paid heavily for the internet. Both from the Accor group! But you are right, it is all included and has nothing to do with extra service…..I respond because it annoys me when people have not had any training for this yet know it all so well.

  21. John Veltman says up

    @Cor Verhoef

    The last word is allowed, but please provide the correct information!

    Nobel-prize winning Chicago-school economist Milton Friedman is famous for saying, “There is no such thing as a free lunch.”

    http://wiki.answers.com/Q/Who_said_'there_is_no_free_lunch'

    • cor verhoef says up

      @Jan, thanks for the correction. You are absolutely right. Friedman too, by the way.

  22. marcus says up

    Kees, I spent the last 6 weeks in the USA and the UK, 32 days in different Hiltons, and,,, internet everywhere free, wireless or wired (sometimes)

    • Kees says up

      @Marcus – sigh…not free so…included in the room rate. Read the above reactions from Rob V, Cor Verhoef and the undersigned if you want.

      Certainly in the USA they will advertise with 'free wifi', because that is one of the most opaque countries in terms of extras, surcharges and even VAT is only added to the price afterwards at the checkout. Everything to be able to advertise with the lowest possible price. So if something is included in the price they shout it from the rooftops there. But it's never free!

  23. Sir Charles says up

    I do not want to get involved in the discussion whether the internet is really free or not where it is offered, but in Bangkok in the catering facility called Viva-Monsoon on soi 8 of Sukhumvit it is wonderful to lounge.

    Can like to sit there for an hour every day, it is offered there as 'free wifi' so it is just so easy while enjoying a cappucino during the day or a Heineken in the evening to go to the www on a tablet and or smartphone .

    In addition, the tapaz menu is not to be missed as a welcome change from the Thai dishes that - delicious as they are - are available everywhere and it is not as restlessly chaotic and noisy as in the many other bars in the surrounding Nana area .

  24. King French says up

    Editors can close this discussion. Because I can't see the wood for the trees. What is it about, free or not, you will pay. Like me, go to an internet cafe. Then I know for sure that I have to pay.


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