Dear readers,

My TV broke due to power failure. Had to buy a new TV because the old one was damaged beyond repair. The splitter of the cable television was also broken due to that incident, BTV came to repair it free of charge.

Am I entitled to compensation from the Thai electricity company? Does anybody have experience with this?

Bedankt,

Rudy

8 responses to “Reader question: TV broken due to power failure, can I tell that?”

  1. Harold says up

    I tried to get a story from the electricity company 2 years ago, because of a power failure.
    Broken computer (motherboard) TV and the router board for internet reception. My Thai roommate brought this up and sorted it out. No story possible!
    It was recommended to provide a correct meter box that absorbs power failures and to secure TV and Computer via UPS.

  2. jaco says up

    Placing stabilizer and indd ups I have a number of them at the TV, DVD, IPTV and sound installation. Also at every PC or laptop and at the clorinator of the swimming pool. I've had enough pieces printers dvd players it made me a little sluggish. Simply put ups in front of all devices with electronics or PC control. The best thing is neither a stabilizer where the current enters the house. But I don't have that myself nor are you safe enough with an ups.

  3. eduard says up

    Hello, I was also fed up with the peak current and have had a stabilizer placed right behind the meter for 3 years. It absorbs the peaks and has a stable 230 volts and everything is well protected. Costs a few cents, but you also have something.

  4. Cornelis says up

    A simple solution is to place a “Safety Cut” immediately after the main switch.
    This switches off the voltage in the event of under and over voltage.
    In addition, the more luxurious models have an adjustable leakage current circuit breaker,
    if you set it to about 2mA, it will also turn off when you grab 220v.
    Works very well, a 30Amp model costs around 5000 bath.

    A UPS is not really suitable for such a thing, these devices have a so-called "Varistor" to absorb narrow peaks, but the problem in Thailand is not the peaks, but the imbalance, if a phase fails, you will get 380 Volt for some time instead of 220 Volts.
    A UPS ensures that the computer can shut down safely, so that the 'Filesystem' does not get corrupted.
    In addition, unless a very expensive stationary system of more than 50.000 baths, a UPS does not supply a sinusoidal voltage, so that motors such as a refrigerator cannot operate on it.

    An expensive solution is therefore a stabilizer and a cheap one is the “Safety Cut”.
    If the “Safety Cut” fails, you will have to turn it on again when the power is restored.

  5. Cornelis says up

    Note; when using a mains stabilizer you still need a UPS with the computer,
    This is to enable a clean shutdown of the computer.

    If you leave the computer on when you are not there, use a UPS with a monitor output.
    You connect this to the computer (either Serial, USB or LAN connection), the computer then knows
    via the software (of the UPS) that he must shut down and then possibly turn off the UPS.
    That monitor connection is usually on the somewhat higher priced UPS of around 3000 bath.

  6. The Child Marcel says up

    That is one of the disadvantages of living in Thailand!
    If you get that here, it's fire insurance!

  7. Bart Hoevenaars says up

    Hoi

    The problem is indeed the under and over voltage that destroys your precious devices.

    if the voltage in other streets in the area fails earlier, this can cause an overvoltage on your connection.
    and if the voltage comes back from the electricity company, it can cause an undervoltage again by switching on everything at once.

    I have placed a voltage monitoring relay at my girlfriend's that switches off a main relay.
    it goes above 230 volts and below 200 volts.

    this relay may not be switched on again until the voltage has been restored for at least 10 minutes, and must be switched on again manually.
    during this time the grid can stabilize again.

    with this solution I found a cheap and well-functioning solution.

    might be an idea for several people who have problems with the questionable electricity supply.

    Use it to your advantage !

    Greetings
    Bart Hoevenaars

  8. Cornelis says up

    Undervoltage and overvoltage are not harmful within certain limits.
    Modern electronic devices with a switching power supply can work
    at a voltage between approximately 180 – 260 volts.
    These power supplies are also protected against so-called spikes.

    The normal mains voltage is 230 Volt (and therefore no longer 220 Volt).
    So an upper limit of 230 volts is very low, this should be 240 volts.
    Also, a relay is not really suitable for this kind of thing (too slow),
    a differential switch with additional control is more suitable for this.

    If there is equipment that fails during a powercut,
    check carefully whether there was a thunderstorm in the region.

    Thunder is a real culprit,
    especially if the energy of an impact comes on top of the mains voltage.

    But even if it doesn't, then the energy in the environment (EMP) is so high,
    that even electronics that are not connected to anything GSM, Walkman etc can become defective.

    FYI a lightning rod on your house or nearby can make that worse.
    A lightning conductor serves to protect the building,
    but is a killer for electronics in and around the building.


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