Dear readers,

We will leave in 2 weeks with EVA Air from Amsterdam to Thailand. After arriving in Bangkok we continue to Cambodia with Bangkok Airways and return to Thailand after a tour. It is not entirely clear to us whether your suitcases can be relabeled by EVA Air at Schiphol for our flight to Cambodia?

Is there anyone who has experience with this and can advise us if this is not possible? Our transfer time at BKK is approximately 2 hours and seems very short to me. Experience has taught us that passport control can cause us a problem.

I look forward to your response.

Regards,

reg

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19 responses to “With EVA Air from Amsterdam to Thailand and then with Bangkok Air to Cambodia, can suitcases be relabelled?”

  1. Cornelis says up

    If you have separate tickets for both flights, you will not be able to relabel your luggage. Bangkok Airways changed its policy to this effect several years ago.

    • PEER says up

      Right, so that's a risk.
      I have checked:
      Bangkok Air also flies to Phnom Penh at 17.35pm and also at 21.50pm.
      Change the transit flight to one of these departure times and you can start your holiday without stress.

  2. MrM says up

    reg.
    A 2-hour transfer is on the tight side. It was mentioned earlier that EVA often has delays with departures from AMS, just take a look at flightradar24 for the flight history of flight BR76.
    Say that you will land with a half hour delay, then proceed to immigration, also half an hour (low season). Waiting for your suitcase and walking to check-in also takes half an hour. then I am already at 1,5 hours and that is already too late to check in at bkk-air.
    You can go to/through immigration with priority, but that costs approximately €50 per person
    I did the same EVA and Bkk-air-domistic but took 4 hours to Suvarnabhumi.
    Succes

  3. Co says up

    Dear questioner, 2 hours of transfer time will make you miss the flight with Bangkok Airways to Cambodia. EVA Air always departs from AMS with a delay and then you also have to go through passport control and check in again. Try to book a later flight or overnight in Lat Krabang to continue your journey the next day. Good luck

  4. mike says up

    Hi
    I would call EvaAir and also Bangkok Airways so you know for sure

    It may be that the offering has been delivered but remains stuck in bkk

    If you have to get out and pick up your suitcases, it will take at least an hour, then you will have to go to the 4th floor and check in at Bangkok Air on D, and then you will have to go to that gate again via passport control, also at least an hour.

    So short question. eva and Bangkok Air then if it is possible just follow transit, success.

    Ps fly bk airway today would also ask

    • Martin de Young says up

      Relabelling is only possible if 2 airlines have mutual cooperation. I don't know about these 2

      • Co says up

        That's right, EVA Air is Star Alliance and Bangkok Airways is Skyteam

  5. Cornelis says up

    A side note: labeling the suitcase is no guarantee that it will actually be forwarded. A British couple I am friends with checked into Qatar in the UK in mid-December and their luggage was retagged to Chiang Rai, via a domestic Thai Airways flight. These were separate tickets. At Suvarnabhumi they turned out to be unable to remain in transit because Thai Airways did not want to take over the luggage and they had to pick it up and then go back to the departure hall via immigration and customs to check in again.

  6. French says up

    Years BC flew from Amsterdam to Bangkok. Suitcases always labeled without any problem.
    In Phnom Penh they did this without asking.
    Give Eva a call.
    Have a nice trip!

  7. Dirk says up

    Also remember that check-in usually closes 40 to 50 minutes before departure. So if your Bangkok Air flight departs 2 hours after arrival, you have just over an hour...

  8. GUNTER says up

    Bangkok Air and Eva Air have codeshares, so they simply continue to be labeled.

  9. M De Lepper says up

    We always fly with Eva Air from Amsterdam to Changmai. We have 1 ticket. Luggage always passes perfectly. For Cambodia I would indeed inquire.

  10. Roy says up

    In any case, check whether you are even departing from the same airport. 2 hours is also too short, I think you have to check in 2 hours in advance, you won't make it.

  11. jfm otten says up

    I don't know when Bangkok Airways changed its policy, but in the past I always flew with Cathy Pacific (so I first changed planes in Hong Kong) and was always able to have my luggage relabeled at Schiphol on the Bangkok Airways flight to Phnom Penh without any problems, and As far as I know, these 2 companies are not in the same alliance,
    At the end of April I will fly to Bkk with Austrian and then continue to Phnom Penh with Thai and assume that this will be possible without any problems.

  12. Fred says up

    Your luggage will simply be forwarded to Siem Reap. No problem. I fly it regularly. No problem

    • reg says up

      Dear Fred, thank you for your positive response. Did you also fly with Eva to BKK and then on with Bangkok Airways and did you have 1 or 2 tickets?

  13. Marco says up

    R is labeled by I just got back, Eva Air and Bangkok Airways just work together

    • reg says up

      Mraco, did you have 1 or 2 tickets?

  14. Marco says up

    E I had a transfer of 1 hour and 40 minutes, it went fine


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