Can I get the VAT back directly?

By Submitted Message
Posted in Reader question
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November 25 2018

Dear readers,

Soon I will fly to the Netherlands again for a few months. I therefore take the opportunity to purchase new items, from which I can then get the VAT back. Unfortunately, one has to use various offices that have a price tag attached to it. My question, is it not possible to do this directly through the tax authorities and that they deposit the amount directly into my Dutch bank account?

Regards,

Gerard

6 Responses to “Can I get a VAT refund directly?”

  1. Fernand Van Tricht says up

    Hello Gerard.. I assume you live here in Thailand and also have an address. If you go to NL then you are not a tourist.
    I also live here and had bought a watch in Pattaya this summer and asked for an invoice VAT about 500 baht. Queue at the airport for 1 hour and VAT was not refunded.. communication.. you are not a tourist.
    Grtn

    • singtoo says up

      Fernand made a small reading error I think. 😉
      Gerard wants to buy new things in the Netherlands.
      And indeed if you live in Thailand then you are suddenly a tourist in the Netherlands.

  2. singtoo says up

    Gerard, Yes this is possible.
    Before you make a purchase somewhere, you must determine whether the store where you want to buy items is willing to cooperate.
    Because for them it is an extra service to the customer.
    Or they pay the VAT to the tax authorities.
    Because the tax authorities and customs are not a party to pay or transfer the VAT to you.
    This is directly between the store and the customer.
    Or they transfer it back to you if they have the necessary supporting documents, stamped customs documents, that the item has left the EU.
    You can prepare, that after passport control you throw the stamped customs documents and the invoice back in the mail to the store.
    They should transfer the VAT amount net to your account.
    It is possible, inform in advance, that the store also wants to charge for this service.
    So informing in advance is the first advice.
    Then the store is covered for the tax authorities that they do not have to pay this VAT to the tax authorities again.
    I probably also want to buy something like a laptop in the Netherlands or another EU country next year and also receive the VAT back.
    Officially you have to present the items for importation when you enter Thailand.
    But you officially also have to do that if you do not reclaim the EU VAT.
    Whether you do is another. 😉

  3. Lead says up

    That is possible, but the company that sells you the stuff must agree and then that company must also keep its promise.

    In that case, you must have the invoice on which the VAT amount must be stated stamped by customs and return that invoice to the selling company. Incidentally, we always have pre-printed notes stating the request as well as our name and bank number and a stamped envelope with us so that we can already put the envelope containing the note and the stamped invoice on the bus in the main hall of Schiphol.

    But …. not every company is willing to cooperate and not every company does what it has promised. By the time you are in Asia there is little you can do. Until last year, Bol.com was a very reliable address. The VAT amount was, so to speak, already on our account when our plane landed, but they have since abandoned that. That company is no longer in business. Shame!

    Another note about returning the stamped invoice: it is best to send it to the VAT responsible of the company where you bought the items. It is wise to ask for his specific address. In the shops themselves they usually don't know what to do with it. Often at larger companies it is better to ask your questions to the 'head office' in the hope that they will put you through to someone who knows a thing or two about it. Smaller companies often use an external administration office. It is often smarter to send the envelope there, but then you must of course know the address.

  4. Ella says up

    What Singtoo and Taitai say is correct. Done for years. Since you are Dutch, they do not want to pay the VAT at the customs at Schiphol and it becomes a bilateral matter between the store and you. However, be warned, big chains like M&S, C&A etc don't respond after you send them the stamped bills back with a request for a refund….

  5. Martien says up

    Last year I bought a tablet at a BCC store. The seller didn't give a sensible answer. I had through the
    website contacted the head office. They had answered nicely what to do with the postal address. In Thailand I sent the stamped purchase receipt and copy of passport by registered mail and the bank number to receive the full VAT back. After a month it was on my account


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