Dear readers,

We are going on holiday to Thailand with the children for the first time in mid-February.

We ended up on this website through friends and that helps a lot in the preparation. But what about withdrawing money in Thailand? We all read disturbed messages about debit cards that don't work and that you have to pay extra if you withdraw money. Is that right?

We take our ING debit cards with us, but is it advisable to also bring cash?

Sorry, it's our first time, but I hope you can help us.

Yours faithfully,

Family De Kort

32 responses to “Reader question: Can I simply withdraw money in Thailand?”

  1. Cbeech says up

    Pinning is very easy in itself. Where there are tourists, there are also ATMs. So also at the airports, for example.
    You can choose from ATMs from different banks. Everyone seems to have their own course that can differ daily. But there are not really big differences.

    On average you pay 180 THB extra per card transaction. It is therefore important to debit as much as possible at once. This also depends on the bank. In this case especially where you have an account. At Rabo we have a daily limit of 20.000 THB. Pinning in advance in NL is expensive!

    It is possible that your debit card has not been properly activated for Asia upon departure. We arrange this each time shortly before departure online via internet banking. We wanted to pin on arrival in Thailand, but one of the two cards did not work. Fortunately, this was quickly resolved with an email to our bank. I would therefore bring several cards, preferably from two different accounts.
    To be on the safe side, we always take a VISA credit card with us as a backup, but in the end we only use it (if necessary) for online reservations of hotels/bungalows with our iPhone. There is no need to bring extra cash.

    However, if you also come to areas where almost no tourists come, the ATMs can be a bit scarcer. A little cash as a backup can come in handy.
    A sufficient number of debit cards immediately upon arrival is an option. Only then you walk around with a mountain of cash. Keep it in an in-room safe (if any) as soon as possible.
    And whether distribution of the money over possibly. fellow travelers / partner (while you are on the road) is definitely recommended!
    Never hand over your credit card cards to the reception of your hotel/bungalow for safekeeping! They copy the data inc. card number and a few months later they slowly start looting your account…

    Another tip for after a wonderful holiday:
    When you return home, keep an eye on the bank statements belonging to the used cards for strange transactions…
    Skimming is certainly not an unknown phenomenon in both NL and Thailand!
    But this should certainly not spoil the fun. 😉

    Have fun in Thailand!

  2. Hans K says up

    You can transfer your credit cards worldwide using internet banking. This also applies to other banks.

    Since the ATMs in Thailand only spit out 1000 bats, your best bet
    on the way, having your taxi (if you go by taxi) stop at a 7-11 and do some shopping so that you have the exact money to pay for the taxi, can become quite difficult if a driver has to give you a larger amount back and that he doesn't have that.

    ATMs can be found at the airport, at the 7-11 and often also in godforsaken places, have ever seen one at a larger steel factory more or less in the countryside in Saraburi.

    By the way, I would advise you to take a Dutch credit card with a large limit, as c.beuk also advises. Some hospitals would like to have a payment confirmation before they do something, and that can be done with the card a la minute and you do not have to wait for a fax message from the Netherlands

    I'm going for a year myself and have 4 banks with bills and cards, and double card readers, I've already experienced a few times that those things fail (at high humidity).

    • Freddie says up

      Dual card readers?? what should i imagine?

    • it is says up

      "Since the ATMs in Thailand only spit out 1000 bats"

      This is not right Hans. You can withdraw "fixed amounts": 500, 1000, 5000, 10000 baht, but you can also enter your own amount via the button "withdraw", for example 9900 baht.
      You will then (usually) receive 9x 1000, 1x 500 and 4x 100 baht notes.
      Sometimes, if I withdraw 10000 baht, I also receive 20 notes of 500 baht.

  3. dirk says up

    Another small addition to pinning. Preferably not at an ATM "somewhere" on a street. Take a machine in a shopping center (where the banks usually have an office) or at a machine at the bank itself. For example, if the machine does not return your card, you can walk in somewhere to tell them what is going on and somewhere on the street you just have to wait and see if someone passes by. Safe journey.

  4. GritGrut says up

    At the airport right behind customs at the purple ATM. You can enter your own amount here, 20.000 was just not possible. In a town we opted for 19.500, staying just within the equivalent of €500 limit per day. Lots of ATMs, no problem at all

  5. Nynke says up

    Can you easily find these ATMs in Bangkok? I will soon be in Bangkok for 4,5 months, near the MRT Phahon Yothin.
    I don't like to withdraw large amounts of money every time, so it would be useful to have an ATM nearby where no extra costs are charged.

    • LOUISE says up

      Hi Nynke,

      It goes a bit too far to say that there is an ATM every 5 meters, but it makes little difference.
      The Netherlands can learn a lesson from that.

      So don't worry about having to look for an ATM.

      Happy Holidays.

      LOUISE

  6. Rob says up

    I am now in Thailand and have no problems with debit cards (ING)
    Not even in the small villages
    Pay costs everywhere (little)

  7. Frank says up

    Pinning in Thailand is expensive and also difficult at certain Dutch banks.
    Skimming is the order of the day here.

    so: pin a few notes of eg 500 Euro in your shirt pocket and change locally at one of the many exchange offices. Good rate too!

    Or take a (real) credit card: Mastercard or Visa you can simply pay with it.

    Frank

  8. Renevan says up

    The only ATM where you do not pay a fee is from the aeon, this is more or less a credit card company and not Thai. At this link http://www.aeon.co.th/aeon/af/aeon/unsec/custSrv/custServicesChannel.do?channelId=-8745&selectedChannels=-8758,-8747,-8745&lang=en
    you can click on service location at the top and you can see where their ATM machines are located. Since there are not that many, this is only useful if you happen to be in the area. The location on Koh Samui is incorrectly indicated, which should not be Big C but Tesco.
    At ING, your limit is 500 euros at a rate of 40 Thb for 1 euro, so 20000 Thb, so you can also withdraw less at a lower rate. Many machines have recently been set to a maximum of 10000 Thb per withdrawal, at least on Koh Samui. If you then want to withdraw 20000 Thb, you will see something about the balance not being sufficient. You must then choose a lower amount, often the choice is only 10000Thb or lower by default. So checkout for the Thai banks. I have a Thai debit card myself and can withdraw more, I do not pay any costs when withdrawing from my bank.

  9. didi says up

    Since you apparently have the typical frugal Dutch way of doing things, and a few euros costs would exceed your entire vacation budget, THIS is sarcastic and not meant to be offensive! I would recommend bringing some 500 and/or 200 euro notes.
    Easy to hide and no costs on pins. After all, you come here to enjoy and not to split money! What do those few extra Bath matter???
    Hopefully you will have a wonderful time here.
    Welcome, and ENJOY!!!!!!
    didi

  10. Geert says up

    a Belgian bank card (so no credit card visa, amex, mastercard…) is valid in Belgium with the chip built into it as well as valid in EUROPE, if you want to go outside the EU you must have the magnetic tape activated for use outside the EU, that activation is free and must be requested through your bank, that activation is good for 3 months… then you use the black magnetic tape to have your data read… credit cards are activated worldwide… with both you have to pay a fee in Thailand to withdraw money in a vending machine… with a credit card you do not have to pay a fee when making a purchase… a purchase is not a collection…

    • Mark says up

      I can activate my bank card at my bank (SNS) in the Netherlands up to the day. So not for 3 months, but also for 23 days, for example. I don't know if this is also possible in Belgium.

    • RonnyLadPhrao says up

      Indeed, with a purchase, it is the selling party who pays an expense allowance. This commission usually consists of a percentage of the transaction amount.

  11. Dipo says up

    Since I had bad ATM experiences in Thailand, I always take cash with me. I wouldn't trust any bank. Take matters into your own hands and don't depend on third parties.

    • Roswita says up

      Yes and then you lose your bag with the money or you were robbed or stolen in another way, you can still use the ATM, provided you have not lost your card. Also watch out if you put money in a hotel safe, I know a story that someone had a big pile of money in a safe behind the counter of a hotel, when he checked out and wanted to empty his safe, it was more than half full of the money disappeared. And therefore money gone, because just show how much money there should be. That was about eight years ago at the Raumchit Plaza on Sukhumvit road, don't know if they still work with lockers at the counter after the renovation, or if they have lockers in the rooms now.

  12. L says up

    Dear Family. de Kort,

    There is a difference in ATMs and in costs for the PIN transaction.
    When you use a pin, you always pay your fixed costs to your own bank in the Netherlands.
    In Thailand you also pay at most ATMs to the Thai bank and then debit cards can be quite expensive for us Dutch bank card holders.
    There is a bank with an ATM in Thailand where you do not pay transaction costs to the Thai bank. This is the AEON BANK. These are light gray ATMs and one such machine is located in the MBK in Bangkok on the second floor on the side of the parking garage. There are two ATMs next to each other, one yellow and one gray. You must have the gray one. The AEON BANK website lists all addresses in Thailand where you can find these ATMs. In Hua Hin there is also a branch of AEON BANK on the top floor with several ATMs. By the way, you can withdraw 2 (so 7000) Bath twice in a row at this bank.
    When you look up this AEON BANK on Google, you will come across lists where these ATMs are all located.

    Succes

  13. Harry says up

    Don't bet on one pass. Ever experienced in China, where I wanted to pay for my hotel, that my Rabo card didn't work. Fortunately, I also had an ING card with me, because otherwise I would still be washing dishes there…
    Make sure with your banks that there are no obstacles with your passes.
    I also have a credit card, handy if you want to enter a Thai hospital, because they want security in advance. Thai zhs are no better than in NL, but have waiting times in minutes, where in NL days apply. I would also recommend a medical checkup. Costs about € 300 and gives you a lot of peace of mind.
    Keep in mind that health insurance companies don't even honor their email commitments regarding payment of Thai zhs bills. Happened to me with VGZ. Bumrungrad allegedly provided "ineffective care" while I was operated on in Belgium with their MRI scans, etc.
    And, it doesn't hurt to have some Euro banknotes with you just in case.

  14. Sandra says up

    You have to pin with visa or MasterCard and that entails extra costs, costs for visa or MasterCard, but Thailand also charges those costs. Bringing cash and exchanging it at an exchange office is no problem. If you still have to pay for hotels on site, you can easily pay for them with Visa or MasterCard.

  15. aym fennis says up

    I think everything has been said about pins. But internet banking is something else .
    Only do this with your own laptop. And when you are at ING, take your login code and password with you and, for some time now, your pac code. And of course the payment code list.
    Otherwise you cannot do internet banking at ING.
    The bank says for your own safety. I knew I needed the PAC code. > I also couldn't find it on the ING website that it is mandatory for Thailand.
    Success with it.

  16. Roswita says up

    The best thing you can do is use your debit card at the AEON Bank. (As mentioned earlier) These do not charge money for debit card payments and the machines are almost always in the bank building, making skimming almost impossible. The only AEON machine I know that does not have an office is in MBK on the 2nd floor, but there is almost always security in the immediate vicinity. If you do decide to withdraw your ATM card outside at another bank machine, always check the machine for hidden cameras and whether the keypad is secure before you withdraw. I once skimmed in Pattaya in the big Mall near the beach. It took a long time before I got my bank card back from the machine. After my holiday in Cambodia it was paid for. Fortunately, my bank called me because I had withdrawn money in the Netherlands and paid with it 2 hours later in Cambodia. I received the money back from the SNS bank and the card was immediately blocked. I assume that this will no longer happen to me so quickly because I always check the ATM carefully first and also because there is now a foreign block on it, so you can only use it abroad for a limited time. What I found strange was that they had not used my card at ATMs, but had used it to pay for things in stores.

    • Dick van der Lugt says up

      @ Roswita Not so strange. There are security cameras at ATMs, in shops you are usually not filmed when you pay.

      • Roswita says up

        @ Dick van der Lugt, yes that is probably the case, but with a cap and sunglasses on you can, I think, unrecognizable at an ATM, still withdraw more money in one go. (Then the eastern blockers may be a bit smarter) But maybe they thought that withdrawing relatively small amounts would not be noticed. The first amount that was debited was around 27 euros and the second time it was around 150 euros.

  17. Kidney says up

    Hello, you can withdraw cash almost everywhere, no problem, same as in the Netherlands, you always have to take cash with you when you come across unexpected things, and the exchange rate is always favorable success

  18. Cbeech says up

    As indicated in my account above: it has often happened to us that after unblocking your cards for use outside Europe – via internet banking – the cards still didn't work! Keep that in mind! Make sure you have the email address of your bank branch ready. Such a problem is quickly solved via email…

  19. Hans K says up

    Loe, that's the first thing I hear, I've tried that, but that didn't work, the transaction then, so I just assumed that this is the case everywhere, by the way, I've never received anything other than 1000 notes, each good to know, thanks for the correction

    Freddie, I mean a spare card reader from the abn / amro and rabo, which I packed airtight,
    always look for a location close to the sea, somehow I don't think they can handle high humidity in combination with the salty sea air. It has happened to me for 2 years in a row that the card reader of both the abn / amro and the rabo no longer feel like it after a few months.

  20. Johan says up

    Pretty much everything has already been said and written, I always used a debit card for the first few years and last year brought cash for the first time and changed it myself. The advantage is of course the costs, sometimes converted to € 7,00 per card transaction, if you, like me and many others, go for a longer period, it can add up nicely. Large expenses always with credit card only hotel then again not because they often ask for a 5% surcharge of the total sum for this nowadays. I find the risk of cash negligible for a few hours at Schiphol, in the plane it seems to me that you cannot lose your money and on arrival in Bangkok you immediately go to your hotel or other place of residence where you (at least I do) immediately get a have a safe storage place. Tip make several envelopes, number them, seal them with the adhesive edge, then put your signature on it and cover it with a (wide) piece of tape, so you can always see when they have (tried to) open your envelope. You can also keep a list on which day you will exchange an envelope. Have fun!!!

  21. Ruud says up

    Just a question about the AEON vending machines. I went there several times, but didn't get any money. Now it's another thing to say what you want on the screen. Maybe I'm doing it wrong. Is it possible to explain which order I should follow when typing ?????

  22. ReneThai says up

    Yesterday I was able to withdraw very easily at the AEON machine on the 4th floor of the Silom Complex in Bangkok.

    1: Put your card in the slot
    2: If necessary, click on English
    3: Enter your PIN code and click OK when prompted.
    4: Click on one of the amounts shown or enter an amount yourself
    5: Take your money from another slot
    6: Grab your receipt and try on and Ruud is done

  23. Mart says up

    It's better to just take euros with you and exchange them at an exchange office. There are plenty of them. It costs nothing and the rate is always better than via the ATM. Pay attention to who gives the best rate. That can vary quite a bit.

  24. ReneThai says up

    Indeed, taking euros with you is an excellent way to get the best exchange rate and to avoid the costs of pinning.

    But if you don't have a safe in your room or at the reception, for example, that advantage quickly becomes a disadvantage because you run the risk of losing your money or having it stolen.

    So I also take euros with me because I have a safe in the room. I don't take too much money with me when I go out, I don't do that in the Netherlands either.

    Coincidentally I didn't have enough with me this week to buy anything in the Silom Complex, so the AEON ATM was a godsend.


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