Reader question: Checking laptop at Schiphol

By Submitted Message
Posted in Reader question
Tags: ,
24 September 2016

Dear readers,

My son (29) was stopped at Schiphol last week after returning from Bangkok. His laptop was examined for child pornography for an hour. Obviously found nothing. Has that ever happened to others and can you object to this?

Regards,

Fred

27 responses to “Reader question: Checking laptop at Schiphol”

  1. erik says up

    Be glad they check for that junk! It can't happen often enough. Difficult for your son and for others, yes, but if you know what those children go through, you should be happy that there is control.

    Besides, if you put that junk on a computer you're being stupid. Put a few memory sticks in the bottom of the trunk and no one will notice; and the real smugglers know that better than anyone.

    It is a sample when mopping with the tap open. Child pornography is a gold-money business, unfortunately. I'd like to use another word for that kind of guy, but this is a blog that rightly values ​​decent language….

    • BA says up

      Memory sticks they are flawless on a scan.

      Little criminal has nothing on his laptop or memory stick. Something with encrypted files and cloud storage.

  2. wibar says up

    Hi,
    Just as Customs may inspect your suitcase for illegal goods (smuggling), they may also do so with information carriers such as your Laptop. You have to see the laptop in this case as a suitcase that contains specific goods (digital information). Pictures, videos, etc. are digital information. That this is completely useless with real villains is something that is hardly taken into account. A little IT expert knows enough to create a hidden encrypted container with former packages such as Truecrypt and nowadays Veracrypt. Checking information in such encrypted containers is not possible without an associated key, which of course is not provided by the person in question. So well, I think that the real reasons for such control should mainly be to create public deterrence for non-experts. Anyway, as long as the customs boys and girls are off the streets and get a salary, I think it's good lol. The fewer supporters the better.

  3. HansNL says up

    Oh, that check for child pornography is of course fine.
    But I do think that an hour is a very long time for checking photos and films.
    Viewing anything else I think is clearly an invasion of privacy.
    But in this age of Islamic terror tunnels, we should just take that for granted, right?
    But what always gives me a strange taste in my mouth is the fact that actually the "end user", the small user, is caught.
    And that the police and judiciary are always so triumphant about this.
    The "manufacturers and distributors" of this filth are hardly ever caught, and I can't help thinking that the judiciary isn't very concerned with that either.
    It's also difficult.

    De

  4. Marc says up

    I also went to Thailand via Schiphol a few years ago. According to KLM, I had to use the TGV for which I only had to receive the boarding pass in Brussels South. I live in Antwerp and therefore had to travel by train to Brussels South station in the morning because I had to travel later with the TGV via Antwerp to Schiphol. Departure in Antwerp was not possible and the TGV was part of the journey. If I were to travel to Schiphol by car, KLM could cancel my trip.
    On the return trip from Bangkok I only had sachets of curry powder and curcuma powder (turmeric) (for the kitchen and nothing forbidden) in my suitcase.
    When I arrived at Schiphol, my suitcase was apparently scanned, because when I wanted to walk past the “gentlemen” of customs, I was grabbed in the scruff of my neck and asked to go to an office behind. There I had the pleasure of meeting five of those officials. I was asked to take everything out of my clothes and open the suitcase and hand luggage. When they noticed that the powders were kitchen stuff and I wasn't a drug man, they felt it necessary to cross-examine me. Asking where have you been, what were you doing in Pattaya, etc. Since I had nothing illegal with me, an “alpha male” suddenly drew his attention to my PC and memory cards (±10 pieces) from my camera. Soon the tone changed to Pattaya and child pornography. They then “studied” all data on my laptop and memory cards in the hope of finding something sexual. Around ± 01h00 at night I was told that I could dispose of it. Of course my train had left long ago and I hurried to a KLM office. Unfortunately, I was told there was nothing they could do for me at that time, but the KLM office would open again around 06h00…
    Since the TGV was part of my trip, I asked about an overnight stay. That was no problem for KLM, there were plenty of taxis at the airport and there are many accommodation options in Amsterdam. Of course not at the expense of KLM II
    I waited in the airport until 6:00 in the morning and when KLM opened its counter again, they referred me to the NS counter. Consequence ; yesterday's TGV was reserved in my name and I "missed" it, so BUY a new ticket . !!
    ==>NEVER again past Schiphol for me. Frustrated horny Dutch officials with a customs kepi have been the reference of Schiphol and KLM ever since

    In the meantime I have heard from other “Thailand tourists” that I am not the only one who has been abused in this way in Schiphol !!

    • Gerard says up

      I also had this kind of cross-examination a few times upon arrival in the Netherlands, you had to tell everything what and where you were going to do, it feels rather humiliated as a welcome, the last time I answered that if there is no legal reason that I as a Dutchman I can go where I want, they didn't budge and left it that way, I would like to comment further when I come back to Thailand where I have been living for 5 years now, or go to China regularly, I have never had anything like that. n rude reception marked as just back in the Netherlands.

    • And says up

      Hahaha… It's nice to nag those Dutch people… You know how Belgian and Dutch Customs are almost the same… Since 2001, the cooperation has been such that the rules are that customs officers in the Netherlands can work in Belgium and vice versa… But no one obliges you to travel via the Netherlands.. Because BRU's service is top notch..

      • Marc says up

        Moderator: Please do not chat.

    • Frenk says up

      Mark,
      now you blame KLM while it is an official (read customs) issue.

    • theos says up

      About my dead body! Do I ever want to see that, without an arrest or search warrant, 1 or other idiot opens my laptop and goes through my entire PC at ease. It's not a suitcase, it's a laptop with all my PRIVATE files and whatnot.

  5. Kees says up

    It is highly irritating that you can be held up for an hour, apparently without suspicion. Subjecting random people to such a laptop survey seems ineffective and very time-consuming. They are better off spending the time tracking down the traders.

  6. YES says up

    I hope regular porn won't be a problem, otherwise I'll have to erase my entire hard drive when I go to the Netherlands.

  7. Gerard says up

    You have to ask yourself what this so-called random check is based on.
    Is there a profile on which the person to be checked is selected, e.g. the likeness of a pedophile suspect. Or is the fact that you travel alone to Thailand, in this case, enough to mark you as a potential suspect upon your return, doesn't this smack of discrimination against a single man traveling to potentially a country where pedophilia is “rife and impact”.
    Checking a computer where many personal items are stored can therefore be carried out without the approval of an examining magistrate, which applies to a house search.
    In short, your computer is outlawed outdoors.
    Or does the Public Prosecution Service want the photos/films for their own use, this is a reference to a high-ranking OM person years ago who apparently wanted this.
    By the way, is there also a check if the person comes from Romania or call any other former Eastern Bloc country where pedophilia is also “common” or is this allowed because it takes place within the EU?
    In short, it is mopping with the tap open and it gives a bad taste to the person who is wrongly checked for this, because this person does not know what the criterion is why he was selected and arbitrariness is unacceptable in this case.
    There are other ways, given the successes made in breaking up the pedo networks.

  8. ruud says up

    Since nowadays everyone travels with laptops and data carriers, I think they could hire a few more customs officials.

    You can probably object, but then your laptop will undoubtedly be confiscated until the court has ruled.

  9. eduard says up

    I experienced the same on departure…..went to clear money and I had to wait so long that I said something about it. The woman felt irritated and asked for "reinforcements" by walkie-talkie. They turned everything upside down, my entire hand luggage was on display, while I had already passed through security. When I said that this was an abuse of power, they wanted to know what was on the laptop. When I asked what they were looking for, they said child pornography. Of course nothing found, but I'm done with those power hungry. If you come and execute money properly, you get this. Put on a suit and think they can afford everything.Arrogance at its best.

  10. Leo says up

    It has happened to me a few times that I have been examined to the bone.
    I don't think that's a problem at all and it can't happen often enough I think.
    Only I have had good advice from a ,,colleague,,….working at Schiphol.
    ALWAYS STAY CLEAR OF YOUR LAPTOP, AND NEVER LEAVE IT UNSURRECTED .
    There are always officials who want to score, over your back without any face-to-face
    Leo

  11. phobic says up

    It's very humiliating, but they also examined my phone and camera. Do they have something to do at Schiphol. Show them a photo of my girlfriend on his question.. I say 46 years; Customs officer: that's not possible. do not become!!!

  12. Gerard says up

    This also happened to me a few years ago when I went on holiday to the Netherlands for 4 weeks, but then I had to open the camera to see what was on the memory card, no problem for me, only the remark of the female customs officer, she stated as the memory card had been empty the camera had been confiscated. thought this was a strange comment.

  13. Rob V says up

    Of course the deterrence/symbol is political. Someone who has criminal files about terrorism or illegal pornography will not be so stupid as to take them on a data carrier with them on the plane. The intention behind it, to track down sick figures, is noble. Whether it really works… I doubt it. Whether it is legally nailed down is a good question. Not a few years ago, but I can't determine what the situation is now after an hour of googling.

    At Schiphol, the KMar and Customs inspect around 2000 (two thousand) data carriers each year. Most of these are investigations by Customs.

    In 2008-2009 this search was not yet 100% legally closed. The Ministry of Defense had to admit that nothing is on paper. “Following your request, no documents specifically related to the search of laptops have been found.” It is possible that it does happen, because investigation is a task of the Marechaussee. The State Secretary refers to the Code of Criminal Procedure and the Police Act. This was a pilot that was deliberately kept quiet for fear of legal complications.

    It is clear from the figures and comments that these are not totally random samples. The number of studies is rather small and focuses on high-risk groups. One works on the basis of a profile. Anyone who enters here can be checked. This concerns, for example, single men who have stamps from certain Asian countries in their passports. Lawyers doubt whether this way of acting is legally valid.

    “If we find data carriers secured with codes or passwords with the seized goods, the suspect does not have to cooperate by providing those codes or passwords,” a spokesperson for the Marechaussee acknowledges.

    I am not going to delve into this further, the chance that you will be taken out is rather small and in practice you will get further by cooperating with the officials if you want to continue your journey quickly. Fun is of course different if you are subjected to extra investigation as a potential paedo or terrorist. I also prefer that no one will snoop in my stuff, no matter how well intentioned. Really privacy-sensitive things are best left at home on a medium that is not in contact with the internet.

    Sources:
    - https://tweakers.net/nieuws/94384/marechaussee-doorzoekt-iets-minder-apparaten-op-schiphol.html?mode=nested&niv=0&order=desc&orderBy=rating&page=1#reacties
    - http://webwereld.nl/overheid/39786-beleid-ontbreekt-bij-laptopcontroles-schiphol
    - https://www.security.nl/posting/25015/Douane+doorzoekt+900+mobiele+telefoons+op+Schiphol
    - https://tweakers.net/nieuws/53137/douane-schiphol-doorzoekt-mobiele-telefoons-en-laptops.html

  14. Rob V says up

    Still looking a bit further and came across this message from March 2016:

    It states that in the past year (2015) 3.670 data carriers have been examined at Schiphol. Especially phones. “At the border control at Schiphol, the Royal Netherlands Marechaussee examined 3.387 mobile phones and SIM cards last year, compared to 2.276 in the previous year. ”

    And “There are various reasons for the Marechaussee to investigate a smartphone. This is most often done to find out what the real purpose of the traveler is. Smartphones are mainly examined by travelers from outside Europe who want to enter the EU on the basis of a Schengen visa. In addition, the Marechaussee confiscates the traveler's smartphone in some cases to investigate criminal activities or other violations of the law. ”

    Sources:
    - https://freedominc.nl/steeds-meer-telefoons-onderzocht-op-schiphol/
    - https://www.mobielvergelijken.nl/kmar-schiphol-doorzoekt-meer-smartphones/

    Investigating a data carrier such as a laptop or smartphone does not necessarily have to be intercepting from the point of view of criminal activities. As mentioned above, the KMar can do to check the travel plan (and more people will have their hotel reservation digitally, then you will have to show the e-mails with the reservations from your smartphone) or, for example, the customs who want to check whether the object is new or has been in use for some time. By giving access to your laptop or telephone, you can see whether it is unused or already full of files and it is therefore more likely that it was not purchased new abroad (import duties).

    I also came across this bill from December 2015 regarding the expansion of investigative powers, including for inspections by the KMar at Schiphol. This naturally raises the question of how legally sealed the current various legislation is in this area.

    Source: https://zoek.officielebekendmakingen.nl/kst-34372-3.html

  15. gonny says up

    Yes, a topic on Thailand blog where we can lose our frustration again.
    No problem with the checks, which we have also experienced ourselves, as explained above. It is logical that the delay sometimes evokes a slight annoyance for the well-intentioned among us.
    But if the language used in some of the above comments is seen as normal language,
    Can you expect equal treatment from customs? Next trip I look forward to the frustrated horny
    officer, I wonder what it looks like.

  16. Rob V says up

    Dear Fred, does it really bother you or your son, be it because the attitude of the staff was rude in your son's eyes, or because he questions the legality of this action, he can of course file a complaint with the concerned service (KMar or customs).

    The WOB figures for 2015 also state that not a single traveler submitted a complaint. Filing a complaint is therefore possible and seems logical to me. Civil servants should also treat citizens with respect, and you as a citizen should treat civil servants. Even if it is a less pleasant sample. Will complaining have any effect? Well… If you really don't feel comfortable, you can of course hire a lawyer, preferably one who questions the legal basis of all this.

    This was really my last contribution to this piece. 555 😉

  17. Jacques says up

    I think that Rob V certainly hits the right note from his profession, but also from a human perspective, and in this context he is certainly an asset to this site. It is the tone that makes the music and it happens that not everyone is always treated with the right elan. Another factor is that the person in question is easily irritated or reacts differently, for whatever reason. I would therefore recommend that you also take a look at yourself and place it in a broader perspective. The end justifies the means and the people of customs and the Royal Netherlands Marechaussee have a task, which they generally perform very well. The fact that an inspection is never fun and can be experienced as annoying is inherent to this. I too have been checked once and then you undergo that and cooperating will certainly speed things up.
    If you make a movement to the left, you cannot simultaneously make a movement to the right.
    A little more understanding for each other would serve humanity.
    The choice to carry out these checks and the results this yields will have been evaluated by the relevant services and adjusted if necessary. Since it has been going on for some time, it will have some results. Remember, even if only for a few suspects who fall through the basket, each of these sex suspects is still a step in the right direction. We all have a responsibility to protect children.
    What is certainly an option, and Rob already indicated that, is the complaints procedure. It is and I personally, because of my own old position, had to deal with it, handled it adequately and took it seriously. The fact that the outcome of this is not interpreted as correct for everyone is something that happens and a step to court via the legal profession would personally be a step too far, but I realize that not everyone thinks and feels the same, so I will leave this please pass it on to the person in question.
    Remember, justice is a concept and doing justice or getting justice often leads to frustration and dissatisfaction.

  18. gash says up

    Also travel regularly to Bangkok and are hardly stopped.
    Once my hand luggage was thoroughly checked and I thanked the man for taking his job so seriously to guarantee my/our safety. That's what they do it for, not to bully or anything.

  19. Eddie says up

    I am screwed so often when I arrive in AMS from BKK , I have had to open my luggage so many times and then mess everything up , even if I travel with my wife it doesn't matter , have to show my tablet or pc etc, and I certainly don't look pedophile.
    When I come back from a Thailand golf trip with friends it is completely fine, yes it is clear, a few men who come from Bangkok are always suspicious, a few dirty loose golf balls in my suitcase were examined as if they were drugs, this always with a contemptuous smile on their face because it is so nice to have a Belgian close to his kl.. and especially when there is nothing to be found. I really never have anything with me, at most a pair of sunglasses for €3 or a jar of tiger balm.
    Even before departure I was completely checked to see if I didn't have too much cash with me, all nooks and crannies were combed through, must be really fun such a job, right?
    the problem is that as a passenger you look like a dick in front of everyone.
    Although I have nothing to hide , I prefer not to go via Schiphol anymore , but yes , sometimes there is no other option . I think they should do their job well, but if you really want to, don't put that pedo stuff on your PC, there are plenty of other options.

  20. Cornelis says up

    In the many dozens of times that I have arrived at Schiphol from South-East Asia, I have never been checked by customs, even though I still meet the - possible - selection criterion 'older man traveling alone'.

  21. Henk says up

    I think it's a good thing that we're being monitored.
    That's how I had to be checked. However, the customs officer who was allowed to do this was not present at the time.
    I could wait 4 hours for him to arrive at the airport. In fifteen minutes he was ready and I could leave.

    I heard all kinds of suspicions. Why do you have so many memory cards? When asked 'what do you think we're looking for?' I replied 'child porn'. 'how strange that you give that answer?' was the comment.
    I was also told that I could go home. They kept my laptop, camera and memory cards. When I asked how do I get that back, the answer was 'Then we will proceed to arrest'.

    I later objected. But it's like a wall you're banging into. But most of all I wonder; 'what is a normal time that someone is put on hold at Schiphol?'


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