(Eric Broder Van Dyke / Shutterstock.com)

Based on this topic: https://www.thailandblog.nl/lezersvraag/tv-kapot-is-thailand-echt-een-wegwerpmaatschappij/  I share the following.

I ordered the same fan in China, via Lazada. Cost 1200 Thb. Thanks in part to tips on Thailandblog. I first cleaned the old fan and then the TV worked again, unfortunately only for a while. So the fault was in the fan! Inserted the new fan, after cleaning everything around well, the oneconnect box was connected to the TV again. And it works!

It's a shame that Samsung couldn't do anything with this, when I asked if I should just throw it away, I got an affirmative answer. Shame on a company! Throwing away a TV that cost 170.000 THB and is only 7 years old. It seems that Samsung Thailand is a box pusher, service ho!

Submitted by Hank

11 responses to “TV broken, but now repaired myself (readers' entry)”

  1. Thailandgoer says up

    Hi Hank,

    Glad you were able to solve the problem yourself and let us know here.
    And I agree with you, very casual of Samsung how they (are) (are) dealing with this!

  2. Christian says up

    Well done Hank.
    an smsung. Indeed, I hear more about bad service and guarantees from Samsung. Eletrolux also makes it so colorful.
    No new TV from Samsung for us.

  3. Jomel17 says up

    Samsung problem is not only in Thailand.
    I had a Samsung color laser printer in the Netherlands, one day the paper feed stopped working.
    Called the service department, was still under warranty, they said it was a software problem....??
    Software reinstalled, Printer does not work at all.
    Service says own fault no longer guarantee….

  4. Ed says up

    my Samsung 55 inch, curved screen was also broken after 3 years, TV brought to service point (Samsung) in Nakhon Sawan and would be repaired within 1 week, called after 2 weeks and not ready yet, again 2 wakes later but called again was told me that they were waiting for a part and that it could arrive at any time, well, after 1 week I called again, now angry. The friendly man on the line would take a look and came with the announcement that the device had been ready for 3 weeks and a new circuit board had been installed, costs 5000 Baht. Then picked up the device. It was wrapped in dirty plastic and it looked like it had been rained on, unpacked everything at home and cleaned the screen, was full of greasy fingers. Fortunately, the device worked again. Well, that's what they call service.

  5. Jacques says up

    I have bought so many things in Thailand and no matter what it is, warranty to the door.
    TVs from various brands, refrigerator from Sharp, photo camera from Nikon, microwave from Samsung and an air conditioning unit. Already replaced three water pumps for the house in 14 years. You can expect it to break and we have a Numchai service department and the TV repairs have all proven to be short-lived. It's a good thing I'm still in the slack, because otherwise life would look less prosperous in this regard.

  6. peter says up

    It doesn't matter where you live. The trend is "as long as it works" and then you just buy new.
    Also called throwaway society. I myself have the idea that the devices contain components that only last a few years, so that a failure is guaranteed.
    Or components, which are chosen expressly weak, again for failure.
    Guarantee? laughingstock.
    Certainly also with renowned brands such as Sony, Sharp, Samsung and others.
    You think like that, have a reputation to uphold, but nothing could be further from the truth, direct sales, that's it.
    My Samsung broke after 5 years, so a new Sony then. And tada after 4 years a mild defect. A red line across the screen. Out of leniency they offered me a new one, lesser one and pay again by handing in the old one. Faulty screen they said. Not done, not economically justified and then just live with (sometimes a red line across the screen, sometimes it's suddenly gone!) You get used to it, sometimes you don't notice it and sometimes it is indeed gone. Next time a Solora or an LG?
    Still talking about my Dell comp, is now 10 years old with first generation I7. Yes ok here too it went wrong once with the power supply, replaced it and it has been running for years now. Knock on.
    .

    It is even better to buy a device from an unknown brand, you have the chance that it will last longer.
    After all, they have to conquer a place in the competition. If they become too familiar, the same problem will reappear and you should switch again. Well, it may also be that they want to wear out as many dredging products as possible in a short time, so-called fast money and then switch again in product name. Everything is possible and it doesn't matter what the name is.

    But you also have that in government affairs. No warranty on the Freya, cost 100 den miles and has gone on the big garbage heap.
    The F-35 flies around with only 600 errors left on the plane.
    The NH 90 (helicopter) needed so much maintenance (repairs) that there was not enough personnel to maintain them, assembly line work for continuous major maintenance.
    And what about the Boeing 737 again? You'll just sit in it and crash. Guarantee? Is no longer there for you.
    Durable, warranty? Not in this world anymore.
    .

    • Yak says up

      We live in a disposable society, H&M, Primark make clothes that you can throw away after 6 washes, laptops have a lifespan of 3 years (according to the manufacturers), Windows 11 is now on the market, but your computer must be suitable for to be able to use it, my laptop is 5 years old and is not suitable for Windows 11 and cannot be adapted either, in other words buy a new laptop (nonsense, then no Windows 11), mobile phones can no longer be used after a few years because there is no longer support from the manufacturer, not to mention 2G, 3G and now 5G again. So we keep buying because society is focused on making money, faster but certainly not better.

  7. Fred Jansen says up

    Hello Peter, Buying a new LG TV is strongly discouraged. My landlord bought LG TVs for five apartments, one of which is still in use.
    When the four defective ones were presented, it was always stated that repair was no longer possible.
    It goes without saying that LG products in its seven apartments will NEVER be purchased again.
    It seems to me that such a decision makes perfect sense.

    • Jacques says up

      My first TV in Thailand was also from the LG brand. Was pretty pricey considering the current prices. After three years, the thunder started. Always fell out and repaired several times for a short period of time. At the latest after more than four years, the image was no longer visible. First a bar at the top of the screen as if there was light coming in and that continued until more than halfway. According to the repairer(s), the device could no longer be repaired and could be put on the high heap. Now bought Sharp smart TVs in four rooms, see how long they last.

  8. tooske says up

    Indeed, everything quickly breaks down here, temperature, dust, moisture, everything; not conducive to your equipment,
    Always take my defective devices to a local mechanic, pump. washing machine, TV, drill
    he fixes it all, usually ready for a few hundred thb, don't wait until tomorrow or the day after tomorrow or next week, but he'll fix it.

    • Caspar says up

      Well, Tooske, you can't have a TV repaired for a few hundred baht!! My wife has just loaded a Panasonic Smart TV into the back of the car on the way to the Local TV repairman.
      Asked in advance how much it costs now 3000 baht and the man had looked in advance !!!! a TV of just 3 years old suddenly on black,


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