Reader Submission: Sim card registration in Thailand

By Submitted Message
Posted in Reader Submission
Tags: ,
January 27 2017

Dear readers,

When purchasing a SIM card in Thailand, you must show a passport for registration. You must also complete the registration at the 7-Eleven or other stores with a passport. In some 7-Eleven, the registration has already been done by the store employee on his or her ID card. So you can buy the SIM card without further registration of your own passport.

However, if there is a problem with your SIM card or a damaged SIM, you can usually go to the True Move shops, for example. You can then get a new one for free on presentation of your passport. Even if you buy another phone, you can, for example, change from micro sim to nano sim.

Now the problem arises that you have to show a passport. And yes, this is where the problem starts. The registration is not in your name but on a 7-Eleven employee. The data therefore do not correspond to each other. Consequence: you will not receive a new SIM card. The call credit that was on it is therefore gone.

If you are lucky that you know which employee sold the SIM card, then that person has to go to the True shop. dtac and Ais also work in this way.

So buy a sim that is registered in your own name.

Regards,

Henk

17 Responses to “Reader Submission: SIM Card Registration in Thailand”

  1. Gerrit BKK says up

    The above is not the greatest risk.
    If for some reason you have to deal with the police or army… and they find out that you are using a falsely registered SIM…. then there is a good chance that you will be allowed to leave earlier… and that you will be blacklisted for the next visa.
    Times are different here right now. And it doesn't look like that's going to change any time soon.
    It's not that hard to just register your SIM, is it?
    Why take a stupid risk?
    Happy holidays without fuss.

    • Hendrik S. says up

      The staff of the 7/11 etc. who register the SIM cards in their name are therefore also criminally engaged, I assume?

      If your passport is not asked for, while they are supposed to register it….

      Nice if you could get into trouble as an ignorant tourist

  2. Daniel M. says up

    Thank you for this very good advice.

    But what about Suvarnabhumi Airport?

    At the beginning of December 2016, I purchased a SIM card for me and a SIM card for my wife from True to use during our one month stay. I didn't have to hand over any passports then (if I remember correctly).

    Is the registration of the SIM cards not mandatory there?

  3. ton says up

    There are many telephone shops here in Isaan where nothing is charged at all

  4. Harrie says up

    I also bought a SIM card at the beginning of December 2016 at True move, at the airport, and you could only buy it with your passport, I think you forgot Daniel.

  5. Johan says up

    It also shows that employees of 7/11s who register SIM cards in their own name apparently have no idea about the reason for registration.

  6. Gerret says up

    It's just what Henk says;

    When selling a SIM card, sellers use their own ID card for "convenience", but they do not understand the risk they and the tourist run. Just like Gerrit BKK says; In the event of a criminal action by the phone card, the seller will get into a lot of trouble and a tourist will simply be declared non grada.

  7. KhunBram says up

    IF 7-11 is aware of this…………..this is a very bad thing for the 'management' of this chain.

  8. Dennis says up

    If you just want to have your card registered properly and reliably (if you buy a new one), it is best to do so at an official shop of the provider (AIS, DTAC, True). The employees are generally well instructed, well trained (at least for their job) and polite.

    But that whole SIM registration is of course a joke. I think it's strong that you will be blacklisted for that, but hey, whoever believes it should do so. In MBK, SIMs are simply registered on ID cards of young children, so who takes that seriously?

  9. Hetty says up

    What I wondered. Well, I'll be back in December. Do I have to apply for a new number at 7 eleven. My card at true is now valid until April. Who knows how to keep your number???.
    .

    • Nelly says up

      Set up money. is it valid again?

  10. peter says up

    I can't imagine you're having any problems either
    the SIM card is not registered in your own name
    Where does that information come from? Looks like scaremongering.
    Set the SIM card to your Thai friend's name
    That can't be illegal, can it?

    • Henk says up

      Completely correct. There is nothing illegal if the SIM is registered to a different name.
      The gist of the story is, therefore, if you need a new replacement SIM for any reason, the registered person must arrange it. The. Police will never label this as illegal for normal people.
      Em criminals know how to avoid this very well.
      In itself there is nothing wrong with your girlfriend registering the sim.
      I have had a subscription in my girlfriend's name for years.
      However, if I want to change something, she can/must take it to the dtac shop.
      True phones are currently being sold for 200 baht. With 4 months calling credit of 100 baht.
      The registered SIM in the seller's name.

  11. Paul says up

    Experienced several times in 2015 and 2016 that no sim works in 7-eleven because the customer did not have a passport. You must also hand in your passport at the airport.

  12. eduard says up

    For Hetty, you can keep your number to use a 10 baht piece at some shops, with every 10 baht you get a month extension, so 10 times with 10 baht you have 100 baht validity for 1 baht and also if you are in Holland ,you can top up internationally on google ,, also keep your number. Good luck.

    • Hetty says up

      Eduard, I did that too, but suddenly he only went on for a week, I just can't get past April now, and I thought that was so strange.

  13. lung addie says up

    just ask myself: what is so difficult about registering your SIM card? A SIM is also registered in Belgium. Is it so difficult to comply with the regulations in Thailand? In the name of the girlfriend, in the name of a shop assistant… why not just in your own name? The registration costs nothing, so why always want to walk next to the lines?


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