As the owner of a hotel in the Netherlands, I immediately notice the lack of training of the staff of every hotel in Thailand.

This is a structural problem that makes guests, especially Europeans, feel uncomfortable. Hospitality is something to be learned!

I am thinking of setting up a hotel school in Thailand. The biggest problem is the language.

Everything and everything in Thailand, as long as it has to have status, is in English. Many brand names of Thai companies are in English. However, there is very poor education in the English language. Do you speak English? A little…., this means no!

Movies are also dubbed, just like in Germany, which is bad for learning English. But a good education at a good level is important. Many Thai people just don't have basic know-how. Education is vital.

To be continued.

Submitted by max

18 Responses to “Reader Submission: The English Language Is Important For Tourism In Thailand”

  1. Tino Kuis says up

    Any hotel in Thailand? Really and truly? Each? And as for language, you write:

    structural; are in English; spit; means

    My son is now in Chiang Mai at an international hotel school. I recommend that you first inform yourself well before you give an opinion here.

    • Ger Korat says up

      The story continues. And not: “To be continued.” but “To be continued.” , because the subject is omitted.

      When Max criticizes the use of English in Thailand and he can't even write a decent piece in his own language, because it is full of spelling and style errors, I wonder how his English is.

      • Arie says up

        If we're talking about language, take a look here

        https://taaladvies.net/taal/advies/vraag/1211/word_vervolgd_wordt_vervolgd/

        because it really says that to be prosecuted is correct.

        • Ger Korat says up

          It is an incomplete sentence because the subject is omitted, which is the essence. Wrong or not, the reader understands it, but linguistically it should not be that way.

  2. ruud says up

    I'm afraid you will have to start with a primary school education for your hotel school.
    Here in the village - and it will be little better elsewhere - the youth at the end of secondary school do not yet know the times tables of 10, and complex problems such as calculating 42 + 35 by heart are also too ambitious for many.
    By the way, it works better if you ask how much 42 Baht + 35 Baht is.
    When it comes to money, an extra lobe of the brain seems to kick in.

    I have the impression that only numbers are too abstract.
    You learn to deal with that through practice.
    And that practice in class, like chanting the times tables of ten doesn't seem to happen.
    However, money is a tangible thing, and in a shop that money and those numbers belong together.

  3. Dirk says up

    Education is vital, I completely agree. Thai education cannot be compared with that of the Netherlands. So if we have the same expectations for outcomes and skills, we will always be disappointed. Many Thai employees in the catering industry are walk-ins, who have to learn the right way to approach guests through trial and error.
    I regularly see young Thai people, who also have many idle hours in their work, just doing nothing.
    A phone call, a nap, etc. The realization that gained personal time is an optimal chance to develop yourself is not there. The awareness and the drive is just not there.
    I have taught English for five years to adult Thai people with children abroad and for two years of basic Thai to older Farang who wanted to learn a little Thai. Conclusion: quite a task for both groups, especially at a later age to be able to speak a foreign language reasonably well.
    The ship of 'planet' Thailand' will have to be turned around at some point, the realization that globalization is advancing and that we have to keep up with the progress in our world will not leave Thailand unaffected, especially if incomes in various sectors decline.

  4. Francois Nang Lae says up

    I have not visited all Thai hotels, as you apparently have, but the vast majority of the hotels I visited stand out for their extremely friendly, personal and hospitable approach. English is often not perfect (like mine), but enough to understand each other. Give me the perhaps imperfect spontaneous hospitality, instead of the rehearsed variant. You can learn to feign hospitality. Being hospitable is in you.

  5. Nok23 says up

    That's not necessary for me. If hotel staff speak poor English, I can get by with my poor Thai. Just as I managed to do in Paris, for example, where my ULO French has come a long way. I have no complaints. Every year I still visit Thailand and every year I enjoy the Thai hospitality. First try to formulate your words in a decent structural manner and in accordance with Dutch grammatical rules.

  6. Frank says up

    I don't find it disturbing when I'm in Thailand to have to make some effort to understand each other. Doesn't that give you the feeling of a distant holiday? Suppose they speak the Netherlands… don't think about it.
    That the Thai don't speak English fluently... what could that be? There are many more Chinese than Europeans, so learning to speak Chinese would come sooner. They do the best so think it's best that way. With a little English and gestures, I and she can get by everywhere. I don't think it's as bad as the gentleman above tries to indicate, by the way.
    Enough Thais who speak more than enough English with a small dialect. hahaha (have you ever been on holiday to France?? Most people can't / don't want to speak English there, a kind of "just figure it out" mentality and certainly not that helpful!!!) Give me Thailand with its ever-helpful attitude. (at least for me)

  7. RON says up

    Dear Max,

    Indeed, everything on the TV is dubbed, but worse, there is not an English-language TV station.
    There are also no English-language cartoons for the youth. If they start with that, then the youth (who sit in front of the TV all day) will also read a little English.

    But coming back to your hotel school. There are some very good hotel schools in Thailand, this is not an underdeveloped country. Only these students will not be behind the desk later.

    • Ger Korat says up

      As a father of 2 small children in Thailand, I know that there are many cartoons, feature films and language education programs in English, check out Youtube for example. You don't need a TV station for that. It is important for me to familiarize them with the English language. Better than them just listening to my English.

  8. January says up

    hotel vocational school in Thailand. you can shake it, I myself went through the hotel trade school and as a former steward of the hall. I know something about it. Having lived in Thailand for 30 years, hotels with a good name and the necessary undeserved stars, I see many glitches or irregularities. It also comes with the language and customs plus the necessary finances. free advice don't think about it and forget about it

  9. Henk says up

    Fear that your grand plans will go up in the clouds quite quickly Max. I think you have too high expectations about Thailand while I have no idea how many times you have visited the country and what you visited,
    The hospitality that you do not feel comfortable with is the fun and charming thing about Thailand for many tourists
    Explaining something with hands and feet is much more fun than simply saying what you need in Thai or English. And the Thais won't really worry about whether you like it, yes or no, most people are anyway. nonchalant, but will still do their best to be of service to you, but they also don't worry about it if it doesn't work out or if you don't like it. English is not or hardly taught here at school, so in addition to your hotel school you will also having to start a school with English education, so a long way to go. By the way, most of the waiting staff can speak a few words of English. Just ask something from the menu and you will often get the answer::: Yes ……..No Hep. .

  10. Stefan says up

    Let's face it: Thailand and its people would benefit from a better knowledge of the English language. And not just for tourism.

    Experienced in Phuket : Filipinos employed in international hotel because of English language skills.

    • Jasper says up

      You write it down as if it were something to be avoided. In my opinion it is an excellent solution on good english speaking cheap !!! employing philipinos in international hotels. The Philippines has strong ties with the USA. since World War II.
      In addition: Thailand is a member of ASEAN, which makes this kind of thing possible.
      Why then should the Thai continue to care about English, when it does not occupy a prominent place in their world view? I also don't see people in Europe learning Chinese all at once, which is less important to us, because we mainly focus on the Western world. Thailand is an ASIAN country, in a rich Asian environment.

  11. Jasper says up

    Quite an ethnocentric approach. In America few people speak Chinese, and in Thailand few people speak (good) English, just like the French. So what? The number of Western visitors has been declining for years, while the Chinese are coming to Thailand en masse. Chinese courses therefore seem to be more obvious in Thailand.

    Incidentally, the staff in many resorts and hotels do speak acceptable English. These are often cheap Cambodian young people. And indeed, in Cambodia there is no dubbing on television.

  12. Jan de Groot says up

    I own a B&B in Sichon Thailand and saw how narrowly taught they are, including the students with an English program. I took the plunge and started teaching English, the result is that I now teach about 20/25 hours a week, parents happy, children happy. I also teach math in English, because that's also bad here in Thailand, they can't even add 80 to 20 in a restaurant without a calculator

    • Jasper says up

      Just try 80 and 20 Baht, when it comes to money they can suddenly count fine.
      Not for anything, but I know of some English who were deported for teaching (for free!!). You take away a THai's job, just as you are not allowed to put an ashtray on the table in your wife's B and B.


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