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Home » Mubvunzo wemuverengi » Zano rakakumbirwa maererano neEVA Air kudai
Zano rakakumbirwa maererano neEVA Air kudai
Vadiwa vaverengi,
Sekuzivikanwa kwazvino, vashandi veEVA Air vari kuramwa mabasa uye vaverengi vakati wandei veThailand blog vakasangana nazvo uye neniwo ndaita. EVA Mhepo pachayo inogadzirisa matambudziko (kana iwe uchida kumirira nemoyo murefu kweawa), asi ini ndichine chimwe chinhu chekutaura. Ndakawedzera mari, ndaifanira kufamba muhupfumi hweKLM panzvimbo yehupfumi hwepamusoro hwandakanga ndabhadhara uye ndakarasikirwa nemazuva 1,5 ezororo rangu.
Ndinoziva kuti makambani endege akanaka kwazvo pakuramba zvichemo, kunyangwe zvichinyatso ruramiswa. Ndinonzwisisa kuti zvakaoma kuendesa EVA kumatare sekambani isiri yeEurope.
Ndiani angandiraira panzira dzakanakisa dzekuita izvi? Pane chero munhu ane ruzivo nechikumbiro neEva pamusoro pezvinetso zvazvino kana munguva yakapfuura?
Ndinokutendai zvikuru nemifungo yenyu.
Kees
Webhusaiti yeEVA inotaura nezvemuripo unosvika USD 250 wekuratidza, mutengo chaiwo wakaitwa:
'Kune vafambi vakabata matikiti eEVA Air ega (FIT), kana nguva yekusimuka kweimwe ndege yako iri 6-awa kumashure kwehurongwa hwako hwepakutanga, EVA Air ichadzorera chero mari inodiwa sekudya, pekugara, kana chekufambisa chakakonzerwa panguva yekunonoka, ne iyo yakawanda yekubhadhara mari yeUSD250 (kana yakaenzana nemari yekunze). Ndokumbira uise marisiti ane hukama uye imwe nzira yekukwira nendege kuenda ku "TRANSPORTATION OR ACCOMMODATION FEE APPLICATION", uye isu tichakubata iwe mushure mekuwongorora. Kunzwisisa kwako neshiviriro zvichaongwa zvikuru sezvo muitiro wacho unotora nguva.'
Mukuwedzera, pane mutemo weEU Regulation 261/2004: https://eur-lex.europa.eu/legal-content/NL/TXT/HTML/?uri=CELEX:32004R0261&from=NL
Chisungo chechitatu cheMutemo uyu chinoratidza kuti chinoshanda kundege kuenda nekubva kuEU nekambani yeEU, asi kuti nekambani isiri yeEU chete ndege dzinobva kuEU dziri pasi pemutemo uyu.
Ingoisa "Kunonoka kuendesa ndege" muGoogle.
Makambani mazhinji anogona / achakubatsira iwe kune imwe muzana.
Kana kuti isa "Sample letter flight yakanonoka" muGoogle.
Iwe zvakare unowana yakawanda mienzaniso.
Unogona kuzviedza pachako kutanga uye kana vakasapindura, unogona kufonera agency.
Ndakaedza kuunganidza kudai makore mashoma apfuura. Inogara kwenguva refu uye pasina mhinduro.
Nemhaka yokuti zvakanga zviri pamutemo, inishuwarenzi yangu yemitengo yepamutemo yakavhurwa. Uyu munhu akaendesa tsamba yekunyunyuta uye chirevo chinoperekedza kukambani.
Zvakatora mavhiki akati kuti kusati kwauya kumwe kurambwa.
Vakabvunza inishuwarenzi yemitengo yepamutemo kana tikakwanisa kugadzirisa nyaya yacho nekusaenderera mberi nekuenderera mberi.
Izvi zvinodhura kupfuura kuzvitenga.
Vakabhadhara zvakanaka 600 euros.
Pasina kushandisa kambani inoshanda paNo cure no pay, unozopedzisira warasikirwa ne30%.
Ndakagutsikana uye hazvina kushanduka kuita hurukuro yemakore akawanda.
Via [email inodzivirirwa] Iwe unogona chero zvakadaro kuve nemamaira awakawana pane imwe ndege inotenderwa kune yako EVA Air account. Saka chengeta tikiti rako. Ndakadzvanyirirwawo muhupfumi hweKLM kunyangwe ndaive ndabhuka premium economy ne EVA. Ini zvakare ndichatora iyo mari yekuwedzera kumashure kuburikidza neiyi email kero pandinodzokera kuNetherlands. Rombo rakanaka kune vakabatwa.
EVAAir yakandibatsira nemazvo nekuti vakandiendesa kuKLM pazuva rimwe chete. Zvakare kuEconomy, asi yakabhuka chigaro chekunyaradza cheEUR 140. Akataura izvi paEVA Air Amsterdam, uye kuwana email ([email inodzivirirwa]) kuti vachabhadhara USD 180 pachigaro chekunyaradza, uye vachadzorera voucher yangu yepaindaneti.
Ikozvino zvave kunetsa zvekuti vanongoerekana vatadza kuverenga mafoto kana ma scans epa boarding pass. Saka ndakatumira PDF kubva kuKLM. Zvino chimbomira uone.
Ini zvino ndinotumira maemail muChirungu, kuitira kuti kana pasina chinoitika gare gare, ndinogona kuisa chichemo.
Sezvataurwa pamusoro apa, EVA inongosungirwa pasi pemurairo weEU kupa muripo wendege dzayo dzinobva kuairport yeEU, kwete kune dzimwe ndege.
Murairo iwoyo unopa huwandu hwakatarwa hwekunonoka. Nendege NL-Thailand iyo € 600 pamunhu. Idzi imari dzemari dzinofanirwa kugara dzakafanira. Kana paine mari yekuwedzera, izvi zvinogona kutorwa zvakasiyana.
Panyaya iyi, dare redunhu muHaarlem (rinosanganisira Schiphol) rine masimba uye maitiro anogona kupedzwa kuburikidza nefomu iri. https://e-justice.europa.eu/fileDownload.do?id=7d937cc9-e81d-41d5-9a2d-4b6f9cf43f63 kutanga. Iyo nzira yakareruka yakavakirwa pamitemo yeEU: https://e-justice.europa.eu/content_small_claims-42-nl-maximizeMS_EJN-nl.do?member=1
Tsanangudzo, asi kwete zvachose zvisina kukosha: uyu mutemo weEU, kwete EU kuraira. Yekutanga inoshanda zvakananga muNyika dzese uye 'inodarika' mitemo yenyika kana zvichidikanwa. Chechipiri chinongosanganisira chisungo chekuti Nhengo dzeNyika dzitonge izvi mumitemo yenyika.
Regulation EU 261/2004 saka inoshanda zvakananga muNyika dzese dzeNhengo, zvisinei nemitemo yenyika yenyika idzodzo.
Izvo ndizvo. Murau unogadzirwawo zvakasiyana pane kuraira.
Asi izvo pachazvo hazvina basa kana nguva yekuitwa kwekuraira yapera.
Kana mutemo wenyika usingaenderane nechirevo, zvino zvakataurwa mugwaro pachazvo zvinoshanda.
Ndatenda nemhinduro yako, uye ndakadzidza chimwe chinhu zvakare, nekuti ndanga ndisingazive icho chekupedzisira!
Iyo EU Directive inotsanangurwa zvakajeka pawebhusaiti yeConsumers 'Association nedzimwe nzvimbo dzakati wandei.
Iyo yakazvimirira yeEuropean Consumer Center (ECC) ine zvakare saiti yakajeka. I quote:
-
Ndege yako yanonoka, yakawandisa here kana kuti yakanzurwa? Mukati meEU mune mitemo inokupa dziviriro uye pamwe muripo. Iyi mitemo inogona kuwanikwa muEuropean Regulation 261/2004. Vanoshanda kune imwe neimwe ndege inosimuka kubva kune imwe nyika yeEU. Pamusoro pezvo, vanonyorera kune dzese ndege dzeEuropean ndege dzinosvika munyika yeEU.
(..)
Ndege yangu yakanzurwa. Ko kodzero dzangu ndedzipi?
Kana kambani yawange uchibhururuka nayo ikakanzura kubhururuka kwako paminiti yekupedzisira, vendege vanofanira kukupa ndege yekuenda kunzvimbo imwe chete mahara. Iwe zvakare une kodzero yekutarisira paunenge wakamirira iyo ndege.
Kodzero yako yekuchengeta
Kana ndege yako ikanzurwa, une kodzero yekuchengetwa. Ndege inosungirwa kukupa:
Zvinwiwa zvemahara uye chikafu muchikamu chinonzwisisika kune nguva yekumirira;
Iko kugona kutumira maviri e-mail, fax kana telex mameseji emahara;
Yemahara pekugara pahotera kana uchifanira kumirira husiku humwe kana kupfuura kuti ndege inonoke;
Yemahara hotera yekugara kana kugara kwako kuchifanirwa kuwedzerwa nekuda kwekunonoka;
Zvekufambisa zvemahara kuenda nekubva kuhotera yekugara uye airport.
Muripo wekukanzurwa kwendege
Hapana here nyaya yeforce majeure, yakadai semamiriro okunze akaipa kana kuramwa kusinga ziviswe? Ipapo iyo ndege inofanirwa kukupawo muripo wemari. Mari dzinotevera dzinoshanda kana ndege ikanzurwa:
€ 250 yendege inosvika 1500 km;
€ 400 yendege mukati meEU inodarika 1500 km;
€ 400 yendege kunze kweEU kubva 1500 kusvika 3500 km;
€ 600 yendege dzinopfuura 3500 km. (<–AMS–BKK)
Muripo uyu unogona kudzikiswa ne50% kana ukabvuma imwe ndege uye kunonoka kwako kudiki. Ndege yakakuzivisa here nezvekukanzurwa kwemavhiki maviri isati yasvika nguva yekusimuka? Ipapo iwe hauna kodzero yekubhadharwa.
-
Kunobva: https://www.eccnederland.nl/nl/hulp-bij/toerisme-en-vervoer-eu/vliegreizen
Kune akawanda emuenzaniso mabhii ekukumbira muripo nekungoita Googling (tsamba yemuyedzo yekunonoka / kumisa ndege).
Izvo ruzivo rwaunotora rusingataure (asi izvo zvakataurwa muRegulation) ndezvekuti iwe unogona zvakare kusarudza kuti tikiti ridzoserwe - saka unogona kuronga imwe ndege iwe pachako. Ndakaita izvi apo EVA yakanga isingasvikike parunhare - toni yakabatikana mushure mekuteerera tepi - uye sarudzo yekukurumidza maererano nekutsiva ndege yaidiwa. Regulation inotaurawo kuti kubhadharwa uku kunofanirwa kuitwa mukati memazuva manomwe uye EVA inoratidza kuti izvi zvinogona kutora mwedzi miviri ...
EVA Mhepo ichafanirwa kukubhadhara iwe ratidziro kukuvara kwakatambura. Asi pakadaro uchafanirwa kuratidza kuti kukuvara kwako chii. Kubhururuka neKLM pachinzvimbo cheEVA Mhepo kwakatonyanya kuoma, kunyangwe uine kodzero yekudzoserwa imwe mutengo wePremium Economy kana ukangobhururuka Economy neKLM.
Unogona kuzviedza iwe pachako, asi mukana weEVA Air uchairamba. Kwete nekuti ivo vakarurama, asi nekuti ndiwo matambiro avanoita mutambo. Nhanho inotevera ndeyekutsvaga rubatsiro rwenyanzvi kuburikidza neinishuwarenzi yemitengo yepamutemo kana, semuenzaniso, chikumbiro cheEU (kana zvakafanana). Nekudaro, iyo yekupedzisira inobhadharisa chikamu chemuripo wawaizogamuchira. Uye rubatsiro rwako rwemutemo runogona kusarudza kuti ibasa rakawandisa zvichienzaniswa nemubhadharo unotarisirwa uye kutenga, kungave kana kusabvunzana neEVA Air. Nekuti mukufungidzira kwangu zvinosanganisira mazana mashoma emaeuro, ese EVA Air uye rubatsiro rwako rwemutemo zvirokwazvo haungaendi kudare, asi uchaitenga. Chirevo cheEU chiri kuramba chichienderera mberi, asi ivo vachaitawo sarudzo munguva pfupi iri kutevera.
Chero zvazvingava, tarisira mari yakawanda. Sezvambotaurwa, mazana mashoma emaeuro achakwana.
Ndege dzese kusvika uye kusanganisira 19-07 dzabviswa.
Mashoko iwayo wakaiwanepi kana ndikabvunza?
Haisi chokwadi. EVA Airways ndege AMS-BKK-AMS dzakadzimwa pawebhusaiti yavo kubva 3/7 kusvika 9/7
https://booking.evaair.com/flyeva/eva/b2c/flight-status.aspx
Munguva yakapfuura ndakave nekunonoka kwezuva re1 muAmsterdam, ndakaronga hotera yekugara kuburikidza neEVA uye ndakatora tsamba yemuenzaniso kubva paIndaneti 4 mwedzi gare gare pandakanga ndadzokera kuNetherlands.
€1 yakaiswa kuaccount yangu mukati memwedzi mumwe.
Anodiwa Kees,
Ini handisati ndasangana neizvi ini naEva.
Chandinoziva ndechekuti Eva ari pachikwata chedenga uye vanofanirwa kubata nemirairo
zvakatemerwa neEU uye/kana mitemo yavainayo yose.
Ini ndaizomhan'ara kuna Eva, hazvisi pasina chikonzero kuti vatore ndege zvakanyanya
ku KLM.
Ndakatsanangura chinhu chimwe chete pakutanga mune yakapfuura kutumira maererano neChina Southern.
Vaida kuvharisa vanhu nehusiku panhandare yendege vanhu ava vane kodzero
aifanira kuwana hotera (China yaifunga kuti wava pandima yedu uye hapana chaunowana).
Ndakakwanisa kuronga kurara kwevanhu ava, izvi zvakataurwa mumitemo.
Ini nemhuri yangu hatina kuwana izvi nekuda kwekugumbuka (555 ndaive negiramu rangu).
Vanofanira kuronga kana kutsiva izvi.
Zano Rangu: ramba uchifona uye uchitibata.
Ini pachangu ndinoona izvi zvisina kunaka uye handidi kuzvirega, zvisinei nekuti ivo vanotaura rudzii.
Mushure mezvose, iwe uchabhadhara.
Mumwe mukomana wechidiki wechiThai ari kudzidza muNetherlands akaomerwawo neizvi.
Panguva iyi akandichengeta mugedhi achiti ndibatsire.
Mukomana uyu akabva auya kuNetherlands tichitarisirwa.
Kusvika parizvino tichiri kuonana.
Usakanda mapfumo pasi!
Pachokwadi,
Erwin
EVA haisi yeSkyteam, KLM inodaro. Dai zvanga zviri izvo, ndingadai ndakabhururuka neEVA kazhinji. Kunyangwe EVA ichibhururukawo yakananga kuBKK, ini ndinosarudza KLM nekuda kweFlyingBlue mamaira aunowana paunobhadhara ne AMEX kadhi rako.
Erwin, EVA haisi chikamu cheSky Team, asi inhengo yeStar Alliance. Vangave kana kuti kwete chikamu chesangano rakadaro hachina chekuita nemitemo yeEU. Sekambani yendege isiri yeEU, vanosungwa chete nemitemo iyi kana ine chekuita nendege inobva kuEU.
Uyezve: hausi wenguva isati yakwana here nekukodzera kwako 'kukashata kwazvo'?