About 44 percent of Dutch holidaymakers experienced something unpleasant during a recent trip abroad, ranging from minor inconvenience to serious situations such as illness, accidents or arrests.

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The Ministry of Foreign Affairs will expand and modernize the services for Dutch nationals abroad. This is stated in the policy memorandum 'State of the Consular' that Minister Blok of Foreign Affairs presented today.

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At least 3071 Dutch people got into serious problems abroad last year. The Ministry of Foreign Affairs published figures on this this week.

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With the promise that the consular services will be expanded with a one-stop shop, Minister Halbe Zijlstra of Foreign Affairs has opened the Holiday Fair for 2018. He did this together with Mayor Jan van Zanen of Utrecht.

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What is your experience with the consular assistance provided by the embassy in Bangkok or the assistance you received directly from the consular team in Brussels?

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Recently I sent a message to the embassy with the request to explain how the consular department functions. I wanted to know what the tasks of that department, as determined by the Ministry of Foreign Affairs, are and how those tasks are carried out in practice. I was then sent a detailed report.

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For more than two years, the Embassy of Belgium has organized special visits to several cities under its responsibility for the registration of biometric personal data (fingerprints, photo and digital signature), which are necessary for the issuance of a new passport. This prevents Belgian citizens registered at the embassy from having to travel to Bangkok to renew their passport.

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From Tuesday 12 January, travelers all over the world can call the Ministry of Foreign Affairs in The Hague 24 hours a day. Holidaymakers abroad can go there for questions of help and advice.

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The call of 1 October 10 for questions addressed to the Dutch Embassy yielded no less than 72 responses in XNUMX days. I went to Bangkok with all these messages to talk to the Head of the Consular Section, Jitze Bosma and the Deputy Head, Filiz Devici to get more information and clarification on certain matters

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More and more Dutch people are calling on consular assistance if they run into problems abroad. Between 2008 and 2011, that number grew from 1683 to 3169 cases.

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