TB Immigration Information Letter No. 031/23: Online 90-day notification with new passport
Reporter: RonnyLatYa
When reporting online with a new passport, you can read the following on the immigration website:
“The online service do NOT support if:
– There have been a change of new passport.
The foreigner have to make the notification in person or authorizes another person to make the notification at the immigration office located in the locality in which the foreigner have taken residence. After that, the foreigner can make the next 90 days notification by online service.”
https://www.immigration.go.th/en/#serviceonline
This means that with a new passport, the 90-day notification must first be made at the immigration office itself.
Lung Addie reports that he has a new passport. With that new passport he also completed the 90 day notification online. Immigration Chumphon has also accepted this for the first time with a new passport. Please fill in your new passport number first, of course.
Whether immigration Chumphon is an exception or not, I don't know. Other immigration offices may be able to adhere to what is stated on the website. But it may also be that the website has not (yet) been adjusted.
On the other hand, it should not actually be a problem if the new passport is already known at immigration and if the data in the 90-day database has also been adjusted (for example when applying for a new annual extension or transferring data from the old to the new passport).
Readers who have tried it immediately with a new passport can always let us know the result, of course.
Note: “Reactions are very welcome on the subject, but limit yourself here to the subject of this “TB Immigration Infobrief. If you have other questions, if you would like to see a topic covered, or if you have information for the readers, you can always send it to the editors. Only use www.thailandblog.nl/contact/ for this. Thank you for your understanding and cooperation”.
About this blogger
Read the latest articles here
Food and drinkJanuary 11 2025The tastiest Nam Tok ever in Thailand (reader submission)
Reader SubmissionJanuary 11 2025Book Johan van Laarhoven: The Hell of Bangkok – Five years wrongly imprisoned in a Thai cell
Expats and retireesJanuary 11 2025Exciting News: Research Results on Pension Migration
Immigration information letterJanuary 11 2025TB Immigration Infobrief No. 003/25: Immigration Jomtien – Retired – Annual Extension
I just received an email from immigration that I have to report my on-line 90 days... Yes, with the old passport number.
My new passport was entered by immigration in Suvarnabhumi and in Chiang Mai my visa and re-entry permit were transferred to the new passport. I even got a sticker on my passport with the new 90 day date. You would think there are enough authorities that know that I have a new passport.
I am very curious about what will happen if I do not make my online report.
The explanation is simple, at least if you know how the 90 day reporting system works….
1. You don't have to respond to that reminder email you received. The system sends it automatically and is a response to your last 90 days online notification that still happened with the old passport.
2. Then, somewhere after that last 90 days notification, you left Thailand to get a new passport, among other things. At the moment you leave Thailand, the count of the 90 days address notification expires. Unfortunately, leaving Thailand is not (yet) connected to the 90 days database and so the system does not know that and you still get that email. I had that too. Received an email as a reminder that it was time for my 90 days notification and had already been in Belgium for a month.
3. Upon return, the 90 day notification will start again from day 1. This is always the case. Whether you enter with a new or old passport. Your next new notification date will be 90 days after receipt.
4. Then you had information transferred from your old passport to your new one in Chiang Mai. What sometimes happens is that they also put everything back on day 1. I don't know if that happened to you, but it's not that important. The date you received from Chiang Mai is now the new reference date for your 90-day notification.
What to do now?
– You no longer have to respond to point 1 at all. It is something that happened automatically by the system and would have been the case if you did not have a new passport. That reference date no longer exists because you had left Thailand in the meantime.
– The next 90 day reference date is the one you obtained from Chiang Mai. At that time, open the online link, log in and then send your notification, but this time of course with your new passport number. Finished.
You can easily see the explanation.
You write “I am very curious about what will happen if I do not make my online report.”
-Nothing at all if you mean point 1.
-But of course you must continue to make a 90-day report. The next time will be with the reference date that you obtained from Chaing Mai. The system will then send you reminders again, but will also take into account the last notification you made. So the one with your new passport….
Hi Ronny, last week I made an online report of 90 days. So a week later no response. I thought after 3 working days. After the report, I immediately received an email that my report had been received on September 5. Do you think I should do something?
Kind regards, Frans Brusselmans
In principle it is indeed 3 working days. It also says so on the website
The receipt notification is done automatically, but it still has to be completed by someone from your immigration office. I think things are less obvious there
What you can do?
– Contact your immigration office as stated on the form you received.
– If you don't get an answer, then you have no choice but to go by yourself, I'm afraid, with proof that it was received.